After having a local appliance repair business come out to fix my refrigerator, it was still not restarting once freezing stopped. I decided to troubleshoot the issue. I found what I thought was the... See more
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Since 1999, AppliancePartsPros has been on a mission to empower homeowners and repair professionals with fast, reliable access to genuine appliance parts and expert guidance. What began as a small parts catalog has grown into one of the nation’s leading online destinations for over two million repair components, covering every major brand and model you can imagine. We believe that fixing your own washer, dryer, fridge or oven shouldn’t require a PhD in appliance repair - just the right part, clear instructions and a helpful partner at your side. Our website is built to save you time and money. Detailed exploded diagrams and intuitive part lookup tools guide you straight to the component you need, while high‑resolution images and compatibility checks ensure you order with total confidence. If you ever hit a snag, our US‑based customer service team is standing by - on live chat, email and phone - to walk you through installation tips, troubleshooting steps and warranty questions. No outsourced scripts, no runaround, just real people who know your machine inside and out. Speed matters when your appliances let you down. That’s why we offer same-day processing on most orders and with our network of shipping partners, we deliver quickly to every corner of the country. Our hassle‑free returns policy means if something isn’t quite right, you can send it back without extra fees or hidden restocking charges. We price our parts competitively and never surprise you with last‑minute fees. Hundreds of thousands of customers have trusted AppliancePartsPros to keep their homes running smoothly. From first‑time DIYers to seasoned repair techs, our commitment to quality, transparency and real‑time support has earned top ratings across Trustpilot, Google and industry forums. Join our community - read our reviews, share your success story and discover why AppliancePartsPros is the first choice for anyone serious about fixing it right the first time.
1807 Westland Dr SW, 37311, Cleveland, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 30% of negative reviews
Typically replies within 1 month
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Great diagrams to figure out what part fell off. Great video on how to replace it. Easy, easy.
I like that it was simple to find parts for my washer and the how to videos to watch on several components for replacing.
Order from these guys when I need the parts. Always have stock and fast shipping. Would recommend using when in need of parts!
The site was simple and easy to use. With all the information I needed. Thank you!
Website is easy to navigate,they had parts I needed in stock and at a great price and a diagram of parts for your appliance.
I was having trouble with finding the right part for my Fridge and when I called "Brian" was very helpful. I got the part faster then was expected. Great customer service!!!
Part was available, video reminded me of what needed to be done . Reason for the 4 was the shipping price.
Used this site many times. Almost always have parts fit. If not exchange is painless.
Appliance Parts Pros is my go-to place for ordering replacement parts. Not only do they ship quick but they have videos to help with the repair.
This site is great for finding anything I need. The only downside is that some parts don't display images. However, I copy the content and Google it to find the information I need. I would definitely recommend this company to others.y
Terrible business practice of making you pay for shipping, but refusing to refund the shipping cost(s) if you return an unused still-in-the-packaging item. I won’t ever use them again.
Genuine parts , parts in stock, timely shipping website is very friendly thank you
Easy web site as it should be. Had the part, good lead time and great how to videos.
TrustPilot was quick and accurate and did not require establishing a customer account. Very pleased.
Appliance Parts Pros offers highly competitive pricing and efficient next-day delivery options based on your location. After comparing five different retailers, they consistently provided the best value for the specific parts I needed. Highly recommended for both cost and speed.
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