Applebee's Reviews 

908
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about slow service, long waiting times, and inattentive staff who failed to bring orders promptly. People also experienced severe issues with poor food quality, including cold dishes, tough meat, and overly greasy meals that deeply disappointed diners. Though some customers encountered frustrating problems, a small group of reviewers were happy with friendly staff and pleasant dining visits. Some people mentioned that certain servers provided great service and made their overall time quite enjoyable. Reviewers also noted that specific meal choices were delicious, quick to arrive, and left guests satisfied.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of opinions. While... See more

Staff

People report ambiguous experiences with staff, reflecting high disagreement among reviewers. On one hand,... See more

Product

Users describe ambiguous interactions with product, noting a mix of satisfactory meals and disappointing... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment with poorly cooked and... See more

Order

Clients share ambiguous opinions on order, highlighting both frustrating delays and convenient delivery... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ask the waitress how much beef was in the beef nachos. She indicated that there was a large amount. I was getting this as my main meal. There was about a tablespoon of ground beef on the nachos and... See more

Rated 3 out of 5 stars

I ordered a crispy chicken salad. Said it has fresh greens and cheddar cheese and tomatoes. Got the salad it was ice burg lettuce only has no taste whatsoever. A few crumbles of cheese and tomato. No... See more

Rated 3 out of 5 stars

In the beginning, we got our appetizer.And they didn't bring any plates out for us to eat it on. So I was getting the food all over myself. We asked for plates. I finished my appetizer, and then we... See more

Rated 2 out of 5 stars

It took five to ten minutes to get drinks. half an hour after ordering the appetizers, we still never got the food. Kitchen actually FORGOT our appetizers.


Company details

  1. Restaurant

Information provided by various external sources

Welcome to our neighborhood! Applebee's Neighborhood Grill and Bar is the world's casual dining leader, with over 2,000 restaurants in 49 states, 16 countries and one U.S. territory.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

908 reviews

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2.6

All reviews

(908)

119 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely terrible services and the…

Absolutely terrible services and the restaurant is disgusting. Got to the Fort Wayne Apple bees and I got there at 6pm and I was waiting till 9 to get food. Didn’t even get our appetizers till our food came out and had to ask multiple times for refills and our original drinks. The tables are disgusting and sticky. The ceiling is falling down to the point it’s a health hazard. The bathrooms are just awful.

21 March 2026
Unprompted review
Rated 1 out of 5 stars

My 5 year old son ordered the Kids…

My 5 year old son ordered the Kids Cheese Pizza, there was multiple fingernails, and a strand of hair. We were walking out into the parking lot, my son started throwing up, actual projective vomiting on a nearby car's tire (he's very short) once we got home, I found his Xbox drenched in vomit. He had horrible food poisoning, and couldnt even walk all night long. he got no sleep, and was hospitalized. 3/19/26 STAW AWAY!!

19 March 2026
Unprompted review
Rated 1 out of 5 stars

The worst!

We went to Applebees for its happy hour and its 2 for $25.00 offering. We struck out on both accounts. There were no draft beers available so no happy hour brewskis. We ordered onion rings for our advertised appetizer - none available. We ordered a Tanqueray on the rocks with olives. NO OLIVES. I'm surprised rocks were available. The drink was $9.95 (10.00) for one shot. We left and went to the Churchill House where we got friendly service and delicious inexpensive specials. Bye Bye Applebees. It still cost us more than $30.00 for two drinks and a gratuity.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Went to Apple Bees In Moreno Valley CA…

Went to Apple Bees In Moreno Valley CA Had Server Name Avery He Was The Worst Horrible Server ever in life, He took our order and forgot about us, I had to flag him down just to see about our order of Chips and dip, he brought the chips And Dip with our meal did not want the chips And Dip no more meals was cold, Server Avery treated Me N Husband like we was nothing, never came to ask did we need anything to drink. AVERY THE SERVER was the worst Server I ever had in my life time will never go back to Apple Bees again. Food just nasty Servers dont care, Bad Attitude need better, happier, nicer, pay more attention type of Servers.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

The only reason I gave 1 star

The only reason I gave 1 star, is because I had too to leave a review! Last night I took my kids to eat for my youngest son's 27th bday.

And for $96.65 I experienced the WORST service & the WORST food I have ever had in my life. And I'm 63!

How does a steak ordered rare come out burnt to a crispy black piece of meat?
I ordered the 4 cheese & chicken tenders that came with raw noodles and NO cheese AT ALL!

It took an hour to get our drinks and appetizers, which I knew she would get wrong cuz she wrote nothing down! It took them another hour to bring our dinners!

She NEVER brought the refills on our drinks. And we were 1 table out of 4 in the entire place. The couple that came in after us left after waiting 30 minutes for their drinks.

I love Applebee's. BUT, never again will I go to the one here in Auburn Alabama!
They did take the steak off the bill, but I think the entire meal should've been compt, because the entire experience was a joke.

And get this, MY CAT WOULD NOT EVEN EAT THAT PIECE OF CHARCOALED MEAT! AND SHE LOVES STEAK!

Nobody had their 💩 together last night, not the wait staff, or the cook. AND it took us almost 30 minutes to pay the bill and get out of there because the kiosk wasn't working and the waitress was not answering the call for help.

Almost 3 hours in a place with only 4 tables going. Just bad, bad Applebee's,

10 March 2026
Unprompted review
Rated 5 out of 5 stars

GENERAL VISIT 2018-2019

I would say this location works really well if you are in the area... I went with one other M.. The service was good... If you like salads and beverages as well as deserts. this is a good place to visit.. they also have some more traditional items like Pasta....?? I would recommend this.. This location was good. I also went with another person as well.... they paid the tab and I helped them out later on with a important task.! Which was really important..The Glendale 80246 and Aravada locations are good. So is the Aurora one. The Glendale one is closed that was back in 2014-2015.... I remember everyone that came.. a good turnout!

13 March 2025
Unprompted review
Rated 1 out of 5 stars

Our server put drinks and hot food in…

Our server put drinks and hot food in front of a baby. Refused to pre-bus table. And asked if we needed Togo boxes when she brought our food to the table also our steaks was dry no flavor!
Highly recommend not going back There!

6 March 2026
Unprompted review
Rated 3 out of 5 stars

Where's the beef??

Ask the waitress how much beef was in the beef nachos. She indicated that there was a large amount. I was getting this as my main meal. There was about a tablespoon of ground beef on the nachos and very little cheese. It was like a plate of nacho chips. She explained the meat is weighed and that is the normal amount. I told her I didn't want them. She told someone about it and ten minutes later she brought over a small dish of ground beef. Worst nachos I ever had. I was told by several people about the small portions of food, but I had to find out first myself.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

One of our favorite restaurants

One of our favorite restaurants. I love that they serve veterans on veterans Day with a free meal. Their menu is excellent, they always hire wonderful servers. There’s always a fast service in reliable delicacies. I highly recommend them for a family restaurant.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT COME HERE location

DO NOT COME HERE location: 2415 I-20 Grand Prairie, Texas 75052! THE HOST ON 2/18/2026 @ 11:51 PM WAS SO NASTY TO MY HUSBAND AND I. WE ASKED FOR A BOOTH AND THE LADY GOT MAD AT US AND HUFFED N PUFFED !! I DO NOT KNOW WHATS GOING ON BUT THEY CLEARLY DO NOT LIKE INDEGEOUS PEOPLE OF COLOR AKA AFRICAN AMERICANS!! The employees are racist and Ashley the manager did nothing to rectify the incident!! The night staff is not customer friendly!

17 February 2026
Unprompted review
Rated 3 out of 5 stars

Service was excellent

Service was excellent. The steak was tasteless. Broccoli tasted like it had soaked in a salt water bath for several days. Mashed potato was decent. All and all about the worst meal i have had in a long time. Lesson learned will not order this meal again

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Live in Dublin but went to Macon ga

Live in Dublin but went to Macon ga. and ate at the Applebee's on Riverside drive. Had the new cheeseburger dipped in the cheese sauce. First of all there was not near enough cheese to dip the burger in and they stuck to the plate. It was cooked to where the little amount of cheese was bubbling and the fries stuck to the plate too. So I asked the waitress to bring more cheese to dip my burger in and she said it would be $2.00 extra!!! WwwwwHAT ! It was supposed to come with the plate! So we told them ok and brought a little small container full and didn't even fill it full! Only HALF full! I waited so long just to try this dish and very disappointed! Never again. This is fair warning to new customers if you want this dish. Ridiculous! This day around 1:30pm.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

They allways without fail forget items…

They allways without fail forget items my mom called them back and they of course tell us to come back for a 30 min drive just to get their but puts us on hold to come back and say o no you didn't even order cheese sticks when we was looking at the receipt not to mention my fries but to sit their and argue with my mom about it to realize how dumb you was for not reading before you had to jump to conclusions their for ill never be back applebee has went down the toilet all because the help you hire does not want to work ive had more issues with applebees than any restaurant mac donalds does better than you and that's sad you charge a unbelievably amount of money to be forgetting items that cant happen mistake or not

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Crosby, Texas Restaurant

At the Crosby, Texas Applebees, Ashanti is a great server. She is on point and on time with orders and works the whole floor by herself. She is my server always and no one else. She is very talkative and sweet to all customers and prompt with her time. She is a multi-tasker at the restaurant.

21 January 2026
Unprompted review
Rated 2 out of 5 stars

I'll be short and sweet

I'll be short and sweet. The food is either nice and hot or luke warm. This time it was luke warm. I was only drinking water but I never got asked for a refill so I had to ask for one. I saw the new cookie dough sizzlin' skillet and decided to get one. It was not sizzlin' by any stretch of the imagination. The skillet was cold to the touch and the cookie was not warm and gooey. For a price of $6.99 no thank you. Also, the size of the skillet is what struck me first. I would liken the size to something one might find in a Barbie Tea set for kids. One of my favorite deserts from Applebee's is the Maple Butter Blondie. It would come out on a skillet that was actually sizzling and it tasted great. The butter pecan brownie was something like four inches by four inches and the skillet was grown up size. Chili's has a grown up size chocolate chip skillet that has a fabulous taste. There isn't much I like about Chili's but I have never been dissatisfied with the chocolate chip cookie skillet.
Ergo, on this occasion, at Applebee's, I can't say anything good.

18 January 2026
Unprompted review
Rated 3 out of 5 stars

Hair in my food

In the beginning, we got our appetizer.And they didn't bring any plates out for us to eat it on. So I was getting the food all over myself. We asked for plates. I finished my appetizer, and then we got our regular plate and it was wonderful then i went to take a bite of my potatoes to find a hair. What surprised me was the fact that the manager took off just the potatoes. Three dollars off of a $96 dollar meal. Personally, I would have taken off at least one meal.I ended up getting sick. I just threw up the whole meal. I'm just one of those people that can't get it out of my head when I eat something that comes off of another person's body. That I do think that taking three dollars off of a $96 dollar order. I think is a little petty. Also him showing up to the table and asking if I put a hair in my food. Of course. He wasn't there when I pulled it up to eat that bite. But the waiter was, and he saw there was no way I could have. I've done that myself. It's an hour later, and I'm still throwing up

16 January 2026
Unprompted review

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