Very professional and knowledgeable sales person , Alan Robinson the surveyor and fitter of our front door blinds was so helpful and did a fantastic job of fitting them. Alan R is friendly and he... See more
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Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.
United Kingdom
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Initial fitting of the blind and awning was fine and we have been happy with the products. However now there is an issue we have had great problems with the customer service and complaints. We have had an awning fitted which has sunk into the exterior wall, we raised concerns at the time regarding the wall construction and reassured all would be suitable. A few years down the line and the awning is unsafe to use and causing exterior damage to the wall. The response time has been terrible and they have ignored emails and phone calls. Really disappointing customer service considering we were recommended by neighbours and ended up spending a lot on both interior and exterior products that have both unfortunately not stood up to time. Very frustrating not to communicate with the customer and certainly wouldn't recommend due to the abysmal aftercare.

Reply from Appeal Shading
My experience overall with the company has been very good, great workmanship by the manufacturing team and by Steve our fitter. A slight blip relating to delivery was swiftly rectified and the fitter Steve was excellent, he went over and above to ensure that the fitting went ahead without a hitch and for that we are extremely grateful to him. He explained what he was doing throughout and was very friendly but professional at all times. Our blinds look fantastic and very well made and the customer service and support staff were very helpful. Thank you all very much! I will be recommending to family and friends.

Reply from Appeal Shading
Dariusz who came to fit our blinds was excellent and very efficient.

Reply from Appeal Shading
An excellent job installing my lantern blinds Alan Robinson.
Am very pleased.

Reply from Appeal Shading
Darius was pleasant helpful and very professional

Reply from Appeal Shading

Reply from Appeal Shading
⭐️⭐️⭐️⭐️⭐️
Excellent service and a great installation by Paul C. The blinds look fantastic, and the installer was friendly, professional, and efficient. Very pleased with the result and would definitely recommend

Reply from Appeal Shading
Paul c did an excellent job clean and tidy . Would recommend company , great service,

Reply from Appeal Shading
Paul C did a fantastic job, very friendly and efficient, very satisfied and would highly recommend.

Reply from Appeal Shading
Extremely knowledgable very helpful polite and punctual. Great service.

Reply from Appeal Shading
The company was very prompt in response to our question, quickly sorted out the type of blind we needed. Set the whole process in motion.
We were dealt with politely, the fitter Ryan was quick and tidy in fitting the blind ,explaining how it worked, helped with an adjustment of a very good blind we bought from Appeal year ago.
Generally a good company to deal with

Reply from Appeal Shading
Excellent service all the way through from quotation to fitting. Paul C did a great job on the fitting and was tidy and considerate. Would definitely recommend.

Reply from Appeal Shading
The whole process was straightforward and fantastic quality. From choosing what we wanted to the wonderful Dariusz measuring up and fitting - perfect.

Reply from Appeal Shading
The product itself is perfect as it is white on white. The fitter Ryan Marks was prompt, tidy, and helpful

Reply from Appeal Shading
Paul C arrived promptly having texted me with an ETA. Very polite, friendly and informative. Fitted the blinds very nicely.

Reply from Appeal Shading
Extremely satisfied with my conservatory blinds. The whole process from the initial call to fitting was dealt with in a friendly manner. Installation was carried out to a high standard and everything was left clean & tidy. Excellent service - I would recommend Appeal blinds

Reply from Appeal Shading
Excellent service from Paul “C” - a professional, informative & tidy worker. The whole experience with Appeal has been perfect - communication & quality experience from start to finish. We have used Appeal in the past & wouldn’t hesitate to recommend.

Reply from Appeal Shading
Everything about the process of getting this Awning has been seamless. From the initial consultation, when Molly came out to show us what was available for us, to sorting out the order, payment options and finally the fitting by Charles and Tom. The fitters were brilliant and consulted us a number of times during the fitting, to make sure we were happy with what they were doing.
This Awning is German made and the quality far exceeds the older Awning it replaced. I would recommend this company to friends and family.

Reply from Appeal Shading
Darius has yet again done a brilliant job on time very professional 👏👍

Reply from Appeal Shading
Smooth process from order to installation. Matt and Andy did an excellent job getting the awnings installed, just in time for a sunny weekend.

Reply from Appeal Shading
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