Anytime Doctor Reviews 

1,543
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly find the online platform very easy to navigate and deeply appreciate the fast, reliable delivery of their travel packs. People frequently mention that the entire ordering process is simple and exceptionally efficient, successfully saving them considerable time compared to traditional appointments. Some reviewers were not happy with fulfillment issues, noting that specific items were completely missing from their packages or faced unexpected delivery delays. A few consumers also mentioned receiving incorrect medications instead of their requested items, alongside experiencing frustrating difficulties obtaining refunds for unsupplied products.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a quick, efficient, and reliable experience.... See more

Delivery service

People report positive experiences with delivery_service, noting speedy and prompt arrival of items.... See more

Order

Consumers express mixed experiences regarding the order process. While many praise the platform for being... See more

Product

Customers had ambiguous experiences with product, reflecting mixed feelings about their purchases. Many... See more

User experience

Customers consistently note positive experiences with user_experience, praising the simple, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. Online Pharmacy
  2. General Practitioner
  3. Home Health Care Service
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,543)

112 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Refund for medication not sent.

Medication ordered is dealt with promptly and arrives quickly, however on the 13 th May I was told by message my account would be refunded for one item and as of the 23 rd I have still not received the refund. Emailed twice and no response, not good customer service.

13 May 2025
Unprompted review
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback. We're glad your order was handled promptly and we sincerely apologise for the delay in processing your refund. This has now been actioned and should appear on your statement within 5 working days. We appreciate your patience.
Anytime Doctor Patient Coordinators

Rated 5 out of 5 stars

Easy and quick response

Easy and quick response

12 May 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're glad you found the process easy with a quick response.

Rated 5 out of 5 stars

Needed reassurance for my travel…

Needed reassurance for my travel requirements. Travel pack excellent. Would recommend

10 May 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're glad the travel pack gave you peace of mind. Thanks for the recommendation!

Rated 5 out of 5 stars

Holiday confident

Used before very satisfied how order and delivery service was undertaken definitely recommend 👌

9 May 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're glad to hear you're a returning customer and satisfied with the service. We really appreciate the recommendation! 👌

Rated 5 out of 5 stars

Purchased basic travel pack

Purchased basic travel pack following assessment online
The pack contained a range of medication to cover most ailments while on an extended holiday
Delivered promptly by Royal mail having received a text to advise of date and time of delivery

24 April 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Alan! We're pleased the travel pack met your needs and that delivery was prompt and well-communicated. Safe travels!

Rated 5 out of 5 stars

Easy ordering

Easy ordering, great service quick delivery

25 April 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're glad you found the ordering easy, the service great, and the delivery quick.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! I needed some antibiotics urgently for a family member who was travelling abroad. 100% reliable and trustworthy.

25 March 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Kirsty! We're so glad we could help when it mattered. Your trust means a lot to us!

Rated 5 out of 5 stars

Excellent service

Quick, easy and fast service. The form was easy to understand and complete and the medication arrived right on time. Thank you!

10 April 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Ana! We're so pleased the process was clear and your medication arrived on time. We really appreciate your kind feedback!

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant from consultation to delivery, arrived next day in plain grey bag
I would definitely use again brilliant service

4 April 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Deborah! We're so pleased you found the service brilliant from start to finish. We look forward to helping you again!

Rated 5 out of 5 stars

A good prompt service

A good, prompt service.

11 April 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, KH! We're glad you were happy with our prompt service.

Rated 5 out of 5 stars

Such an excellent service

Such an excellent service. From the first co saltation, waiting for a reply which was not long at all to delivery. Everything was so quick. Will 100”% use again

2 April 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Katie! We're delighted you found the whole process quick and efficient. We look forward to helping you again!

Rated 5 out of 5 stars

Basic travel pack.

My pack was delivered promptly & all was in order. Based on this first experience I will certainly use this Company again.

6 April 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're pleased everything arrived promptly and as expected. We look forward to helping you again in the future!

Rated 5 out of 5 stars

Great service

Great service, quick shipment

2 April 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're glad you were happy with the service and speedy delivery.

Rated 4 out of 5 stars

Fast Delivery

Delivery was quick and item just as described. Repeat customer so happy with product just a little expensive

2 April 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your review, Steven! We're pleased to hear you're happy with the product and delivery. We appreciate your continued support and take your comments on pricing onboard.

Rated 5 out of 5 stars

You did what you said you would do

You did what you said you would do

30 March 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're glad to hear that we met your expectations by delivering exactly what we promised. We appreciate your feedback and look forward to providing you with reliable service again in the future!

Rated 5 out of 5 stars

Prompt feedback

Prompt feedback , great delivery times

28 March 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Ian! We're pleased to hear that you appreciated the prompt feedback and were satisfied with our delivery times. We strive to maintain efficiency in all aspects of our service. We appreciate your feedback and look forward to serving you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look