Anytime Doctor Reviews 

1,543
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the efficient and professional service, often finding it quicker than traditional GP visits. Many highlight the fast and often next-day delivery, with orders arriving promptly. The online consultation and ordering process is frequently described as easy to use and navigate, and people appreciate the comprehensive travel packs for their convenience. However, some customers also noted issues with orders, including missing or incorrect items upon delivery. Others experienced significant delays in dispatch or non-delivery of their medication, sometimes without clear communication or refunds.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its promptness, efficiency, and ease of... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the prompt and speedy arrival of... See more

Order

Reviewers highlight ambiguous aspects of order, with many finding the ordering process easy and efficient,... See more

Product

Users describe ambiguous interactions with product, with some customers receiving their travel kits and other... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the ease and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. Online Pharmacy
  2. General Practitioner
  3. Home Health Care Service
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(1,543)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good value for money!

Very straight forward and business like, ticked all the boxes.. good value for money.

10 July 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Izabella! We're delighted you found the service straightforward, professional, and good value.

Rated 4 out of 5 stars

Quick delivery

Quick delivery, was a little disappointed with the medical kit, thought it was very overpriced for a handful of items but was good to be able to get an emergency pack of antibiotics.

2 July 2025
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Reply from Anytime Doctor

Thank you for your review. We’re glad delivery was quick and that the emergency antibiotics were useful. On pricing: our travel kits include a doctor’s assessment, private prescription, dispensing, next-day delivery and after-care, with no hidden fees. We’ll review the kit contents in light of your feedback—if there are items you’d like added or tailored, please let us know.

Rated 1 out of 5 stars

If you want to be ripped off, buy with anytime doctor...

Ordered medicines kit for travel to the salt flats in Bolivia, only to receive a ridiculously small and basic first aid kit (worth around 6 pounds) with no meds for the price GBP52.35 - never needed the first aid kit since I'm bringing my EMT bag, and placed the order only for the meds. Back and forth with the support team felt like they're trying to gaslight me into thinking that I ordered the first aid kit only without the meds (somehow they think I'd be stupid enough to buy a first aid kit for that price, even after showing them my actual EMT bag next to their little kit). If there was a -1 rating, I'd certainly give that.

8 July 2025
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Reply from Anytime Doctor

Thank you for your review, Sam. We are sorry you’re disappointed.

Anytime Doctor offers a fully regulated online service, and the travel pack can be customised with medicines based on individual need. During your order, no medications were selected — only the base travel first aid kit was added.

Our team has explained this and offered to waive additional fees if you'd like to complete a refill consultation to receive the medicines you intended to include.

We understand how frustrating travel prep can be, and we're here to help. If you'd like to resolve this matter directly, we welcome further contact.

Rated 5 out of 5 stars

really easy and helpful website

really easy and helpful website . easy ordering and checking with the doctor. great service !

18 June 2025
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Reply from Anytime Doctor

Thanks, Rob! Great to hear you found the site and service straightforward and helpful.

Rated 5 out of 5 stars

Very Good

I have used Anytime Doctor a few times now and have always been very pleased with the service and quickness of delivety

23 June 2025
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Reply from Anytime Doctor

Thank you, Debra! We really appreciate your continued trust and are pleased to hear the service and delivery have consistently met your expectations.

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.

23 June 2025
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Reply from Anytime Doctor

Thank you, Paula! We're glad to hear your order arrived quickly.

Rated 5 out of 5 stars

Excellent …

I needed a travel pack for my holiday as I’m going back and forth and this pack is excellent

18 June 2025
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Reply from Anytime Doctor

Thank you, Kate! We're so pleased the travel pack suited your needs—safe travels!

Rated 5 out of 5 stars

Fast service

Fast service, great prices,every thing you may need on my next vacation, peace of mind.

10 June 2025
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Reply from Anytime Doctor

Thank you, Shaun! We're glad the service gave you peace of mind for your upcoming trip. Have a great holiday!

Rated 5 out of 5 stars

Great

Very quick, no fuss.

8 June 2025
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Reply from Anytime Doctor

Thank you, Grant! We're pleased you found the service quick and straightforward.

Rated 5 out of 5 stars

Good service and fast delivery

Received everything I wanted in the travel pack. Very happy with the ordering process and fast delivery.

19 May 2025
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Reply from Anytime Doctor

Thank you for the great review! We're glad the travel pack met your needs and that you found the ordering process smooth and delivery fast.

Rated 5 out of 5 stars

Excellent service and despatch time

Excellent service and despatch time
Always a pleasure

23 May 2025
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Reply from Anytime Doctor

Thank you, David! We're so pleased to hear you're happy with the service and dispatch time. Always a pleasure to assist you!

Rated 5 out of 5 stars

Simple from start to finish

Simple from start to finish. Very professional and with rapid delivery. Will use again!

17 April 2025
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Reply from Anytime Doctor

Thanks, Aaron! Delighted to hear everything went smoothly and quickly. We look forward to helping again when needed.

Rated 5 out of 5 stars

Brilliant service

Great and safe service. Quick delivery 🌟

14 May 2025
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Reply from Anytime Doctor

Thank you, Sally! We're glad you found the service safe and efficient. 🌟

Rated 5 out of 5 stars

Good experience.

The doctor approved my order very quickly, and delivery of the item I ordered was delivered within a couple of days.

19 May 2025
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Reply from Anytime Doctor

Thank you for your kind review! We're pleased to hear your order was approved and delivered so quickly.

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