Anges de Sucre Reviews 

237
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste, beautiful presentation, and overall high quality of the bakes received for birthdays and other special occasions. People also mention that orders arrive punctually, communication is clear, the booking process is very smooth, and the delivery service is consistently reliable. Though some reviewers were not happy with the flavor, mentioning that certain items tasted dry, bland, or simply average compared to expectations. A few consumers also experienced noticeable disappointments regarding unexpected presentation issues or problems with specific orders falling short of what was promised.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting stunning visual designs and delicious, moist... See more

Quality

Customers consistently note positive experiences with quality, praising the stunning visual presentation and... See more

Delivery service

Consumers find delivery service to be marked by great satisfaction and reliability. Reviewers consistently... See more

Order

Users describe positive interactions with order, highlighting that the process is smooth and easy through... See more

Service

Customers had great satisfaction with the service, highlighting professional communication and attentive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third year in a row we’ve ordered a cake from Anges de Sucre and once again it did not disappoint! The design was visually stunning - every detail looked straight out of Disneyland - and t... See more

Rated 5 out of 5 stars

Visually beautiful cake. Tasted homemade which is something so many bakeries are missing because, sadly, many are using pre-packaged cake mix which just tastes synthetic. The Swiss meringue buttercr... See more

Rated 5 out of 5 stars

I ordered a mystery box weeks ago, fully warned it might never arrive, and to my absolute horror, it turned up today. Ruined my whole week. It was crammed full of the most ridiculous, over the top... See more

Rated 5 out of 5 stars

These doughnuts are absolutely amazing. I had the pistachio and rose and the gianjuda chocolate varieties. They are so pillowy soft and packed with such amazing filings. The taste is therefore incred... See more


Company details

  1. Cake Shop

Written by the company

London and Surrey’s best luxury cake makers for birthdays, weddings, christenings, corporate gifting, events and all occasions. That’s the boring blurb. This is the fun bit - we make really cool cakes for really cool people. Our cakes are favoured by our large base of loyal customers who come back to us year after year, the nicest celebrities (we can’t name names unfortunately, because, well, they pay us for the cake), and the press and media who consistently name us as the Best Cakes in London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

237 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(237)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful cake delivered in excellent…

Beautiful cake delivered in excellent condition and on time. Reshmi was very professional and helpful with design planning. Our cave was delicious and we can’t wait for the next occasion so we can order again- asking for the partner- do we need an occasion to order again? Worth every penny!!! Also we really admire your dedication to quality and the ethics of the company.

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service, gorgeous cake everyone really enjoyed it. Definitely will recommend and be ordering again for any of my special occasions.❤️❤️

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Cakes!

I’ve ordered seven cakes from Anges de Sucre over the years, and every single experience—from start to finish—has been absolutely flawless.

Their customer service is consistently professional, informative, and seamless. Each cake I’ve chosen has been completely unique and downright amazing.

It’s become a yearly tradition for me to order one of their cakes as a birthday treat, and without fail, everyone who gets to share in it is blown away. The presentation, taste, and delivery have always been spot-on—never a single issue.

Anges de Sucre is truly a top-tier company. If you’re a genuine cake lover, I can’t recommend the red velvet and cookie biscuit cakes enough—they’re out of this world!

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Hero Sponge is the GOAT

Since finding Ange de Sucre’s recipe for hero cake and Swiss Meringue Butter Cream, it has levelled up my baking. I will use nothing else now. I used her red velvet hero sponge recipe for my daughter’s birthday cake and cupcakes and they came out perfectly! I find the company’s approach to customer interactions wonderfully refreshing as it’s rare that you will find a small business brave enough to hold poorly behaved customers accountable for their actions. Reshmi has always been a joy to talk to and always takes the time to offer advice and tips when asked. She’s also bloody hilarious. ♥️

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Always top

We've bought 2 special occasion cakes and have loved them both! We chose "off the shelf" designs from the website and they looked exactly like the photos. They were delicious and indulgent in the best way (without feeling like I'd overdosed on sugar). The best balance in my opinion.
On one occasion, I accidentally zero details, including a delivery address and received the nicest email asking the very obvious questions in a way which somehow didn't make me feel like a total arse. Delivery has always been perfect, the sparkler candle is always appreciated and I can't wait for our next "big" event to purchase another.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

The most incredible cake!

She made the most incredible cake for my parents wedding anniversary. It was absolutely beautiful and the flavours were sensational- all of the guests raved about it and there was not a crumb left. She was so helpful, kind, creative and delivered exactly what we asked for. We will be ordering all of our cakes from here going forward. Next on the list is that dreamy pistachio cake for my partners birthday.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Luxurious, delicious, absolutely stunning

Fabulous service from the point of ordering all the way through to delivery. Genuinely the best cake I’ve ever had, it was absolutely DIVINE. Worth every penny. The attention to detail was just epic, and all our guests raved about it for days. Luxurious, delicious, and looked absolutely stunning. Thank you so much. I will definitely be back!

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing recipes and talent

Amazing recipes and talent! Cakes are always beautiful to look at and taste incredible. The ‘hero’ sponge recipe is a go to always for me and Swiss meringue buttercream is incredible!

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Delicious cake and fab recipes!

I bought the praline cake sandwich from Anges de Sucres and it was absolutely delicious! I’ve also bought the hero sponge, chocolate variation and swiss meringue buttercream recipes and they’ve been fantastic! Will definitely be ordering cake from here again!

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Lovely friendly small business

I’ve used this company’s recipes for SMBC and honestly, it’s the best. I’m a home baker and her recipe for SMBC has elevated my cakes. As advised, I don’t refrigerate the SMBC, nor do I refrigerate the cake (I have never done this as I know it would create a hard and cold cake, contrary to the desired soft fluffy cake most people want). Thank you for all the tips you provide to help us home bakers!

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Quite Simply The Best Cakes in London

My review of Anges de Sucre is about 10 years overdue, that's how long I've been buying these cakes. I first did so in Selfridges, then at the now sadly defunct shop off Ken Church St and finally online, but in all this time Reshmi has simply gone from strength to strength, now offering a simply shocking array of cakes. I'm no pâtissière but, like Nigella, I self-qualify as an expert by virtue of being an eager eater [and thus always reassuringly "a little bit fat" like Bridget Jones] and having had cakes from every man and woman and his and her dog in London [Harrods, Lola, Peggy Porschen, Lili Vanilli, Flavourtown, April's Bakery, Konditor, F&M... and these are just the first that spring to mine], Reshmi consistently blows them out of the water sideways. Note the use of "consistently" which is very important in my book.

In simple terms, every time I tried some else's cake I would always end up disappointed on a varying scale, with some of them covered in greasy icing, others only good for 24 hours, and others still progressively drying out down the rainbow layers [how is that even possible?! WHY!]. None of that with a cake from Anges de Sucre who simply seduced me since my first one [and you never forget it, mine was the ghetto riche cake which you can still order] and continues to entice me with many designs that sit the right side of kitsch, where I spend most of my life. Still toying with the possibility of ordering a croque en bouche one of these days... may need to invite 50 random people to my digs or perhaps concentrate really hard and power-through solo.

20 April 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!!

This is the kind of business that is gonna blast you on her instagram page and block you if you are unhappy with your cake, instead of acting like a normal person.
Then her followers will come at you and send you death treats. I am too old for this kinda shit.
Very arrogant and rude. Cake was dry smelled and tasted weird. I wouldn’t say it was Londons best luxury cake. Even tho it did look nice i have to admit. If i was you i would only get a smash cake from here.

22 April 2025
Unprompted review
Anges de Sucre logo

Reply from Anges de Sucre

Death threats from a cake company’s followers? I highly doubt it, just like how I doubt you are even a customer. But if you did receive them then do go to the police.

And if you did find our cake dry and smelling bad, I suggest drinking a tall glass of water to soften up your arid palate and having a shower. Might help with your dry mouth and stench.

Rated 5 out of 5 stars

The MOST AMAZING experience!

I had the MOST AMAZING experience with my cake from Anges de Sucre, from beginning to end the process was so smooth and efficient with fantastic communication and friendly customer service from Reshmi. She is so professional with so much knowledge, great ideas about design and flavours, I had a custom birthday cake designed for me which was so unique- I absolutely loved it! It really looked exceptional as my centrepiece and all my guests commented on how amazing it looked- it also tasted absolutely delicious! The buttercream was simply divine and it was truly the highlight of my party. Delivery could not have been more efficient either. Excellent service all round. I would highly recommend in a heartbeat and can’t wait to have more special cakes again in future!

12 April 2025
Unprompted review
Anges de Sucre logo

Reply from Anges de Sucre

Thank you ☺️ this is so lovely to hear!

Rated 1 out of 5 stars

Poor food hygiene practice and spoiled cake.

A friend ordered from here a little while back, for a special celebration while we were in London. All communication was brusque to the point of rudeness, with the insinuation that they were doing us a favour by providing the service we were paying for. Delivery was a mess, with us having to meet the driver at a shop as he was apparently unable to knock the door fifteen feet away.

The cake itself was not what we expected, dry and tasteless with a sourness to the frosting and buttercream, and while we did contact the company, they were very dismissive and kept banging on about how they have so many happy customers. All very well, but we were unhappy customers and they didn’t care at all.

To my surprise I recently ran across a social media posting of theirs in which they were not only berating a customer for a very reasonable review, but also stating that not only do they NOT refrigerate, but that cake should not be refrigerated at all. This does somewhat explain the sourness we experienced as I presume the cake had spoiled in the warm weather.

I have contacted the council to report these concerns as I don’t believe someone without basic food storage knowledge will be preparing items in a clean or safe environment either.

18 July 2024
Unprompted review
Anges de Sucre logo

Reply from Anges de Sucre

Just one question…what warm weather?? Is it in the room with us?

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