Angelmobility Reviews 

358
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the mobility products are extremely comfortable, exceptionally well-built, and offer truly fantastic value for money. People are also very pleased with the prompt delivery service, noting that orders arrive quickly and are securely packaged. However, some people mentioned that delivery occasionally experienced unexpected delays or frustrating courier communication issues. Reviewers pointed out that shipping companies sometimes failed to provide proper tracking updates or caused minor transport setbacks. A few customers additionally experienced slight difficulties regarding product assembly or specific hardware components upon initial arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Delivery service

People report positive experiences with delivery_service, highlighting very fast shipping times and helpful... See more

Quality

Consumers find quality to be positive, frequently praising the robust construction, smooth mobility, and... See more

Service

Customers had positive experiences with service, consistently praising the efficient communication, helpful... See more

Price

Clients share positive opinions on price, highlighting reasonable and competitive costs for quality items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more

Rated 5 out of 5 stars

Wheelchair delivered promptly. Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance. Return was easy to arrange. Refund was a little delayed due to som... See more

Rated 5 out of 5 stars

The chair was well protected in transit and only took 20 mins to unpack and assemble the chair and bottom swivel Caistors unit together. (Took longer to tear up all the cardboard internal and external... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

358 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(358)

136 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought the AMW1866 Lightweight…

I bought the AMW1866 Lightweight Folding Transit Wheelchair for my 86 year old mam for hospital appointments as it’s getting harder to find one when I go , I have to say it worked a treat , easy to fold and put in the car , then got to hospital and she sat in it I wheeled over 2 x big curbs no problem and was a dream to push around in the hospital, no directional issues went where I wanted it to go , the footrests were great no issues there and the brakes are fine too , delivery was quick and price was good , I would highly recommend this wheelchair if your looking for a lightweight one . If I was picky I would say adjustable push handles would be good as they are slightly low but really not an issue and I would purchase this item again .

11 February 2026
Angelmobility logo

Reply from Angelmobility

Thank you

Rated 1 out of 5 stars

Don't buy off Angel Mobility

I contacted Angel Mobility as I purchased a wheelchair off them and had used it for less than 3 weeks and found the frame to be moving and making my back worse. I was supposed to get a phone call from the owner but this never happened. All I kept getting offered was to return it, this was not going to be easy for me to do. I ended up going to a local disability supplier, who understood my problem straight away and sold me a cushion that took the impact and confirmed there was nothing wrong with the chair, why could Angel Mobility not have suggested this. I wish I had bought from my local mobility supplier as they had the same chairs. Customer service is none existent as far as I am concerned and would not deal with them again. Not cheap when you can't get help with a problem. Same chair would have been £11 more with my local supplier. Lesson learn't the hard way.

3 March 2026
Unprompted review
Rated 4 out of 5 stars

Excellent customer service.

Great product, competitive price, fast delivery.
Only problem was getting previous unsuitable product collected for return, as label would not scan.
everyone was very helpful, would use this company again.

10 February 2026
Rated 5 out of 5 stars

Second Purchase

Walker is easy to put together, robust and very light. Delivery was next day. Second one I have purchased, original for myself and second for a friend as I was delighted with my own.

4 February 2026
Rated 5 out of 5 stars

Lightweight Aluminium…

I ordered the Lightweight Aluminium Transit Folding Wheelchair. It arrived within 5 days and exceeded my expectations. It really is lightweight and makes pushing the user very easy. Very pleased!

30 January 2026
Rated 5 out of 5 stars

Excellent customer service

I ordered a rollator walker but had to send it back because when folded did not fit in my boot. They were very obliging and helpful. They arranged the return and it was picked up at my door. Very happy.

23 January 2026
Angelmobility logo

Reply from Angelmobility

Thank you

Rated 4 out of 5 stars

The wheelchair is great

The wheelchair is great, comfortable with good steering.
I was disappointed that it did not come with the security seat belt as described for The Rambler.

20 January 2026
Rated 5 out of 5 stars

Fantastic service and quality

Wheelchair arrived very quickly and well packaged. Easy to put together and lightweight enough for my daughters to lift. Feels like a good quality and robust chair. Thank you for the amazing service.

13 January 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Order arrived promptly and customer service was excellent. A very pleasant and easy experience.

31 December 2025
Angelmobility logo

Reply from Angelmobility

Thank you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look