Great service. Helpful salesperson, not at all pushy. Very useful in that their chairs come fully assembled - very unusual! Delivery men were also very polite and friendly and brought my heavy old off... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Approached Andrew, as I needed a shed to a specific width and length. When the shed came, it was spot on and of superb quality. Andrew and his colleague spent a few hours adjusting the base leve... See more
Company replied
Bought a refurbished Herman Miller Aeron from here and had it sent to my partner. They called me before the delivery and made sure the chair was dropped off fully assembled right at my partner's door.... See more
Company replied
Very efficient, helpful and friendly service We were clearing out our office space and was helped with clearance and moving bits into a storage unit. The team (Colin, Lee and Gabi) were super super... See more
Company replied
Company details
Information provided by various external sources
Established in 1972 - we now have showrooms in London, Essex and Northampton and a busy e-commerce website. We pride ourselves in providing excellent customer service and we strive to improve at all times. We have extensive knowledge of the office furniture business and offer a massive range of new office furniture and quality second hand office furniture to both business and to the public.
Written by the company
- controller
- CustomizedProfiles
- action
- SaveProfile
Contact info
16 - 18 Fowler Road, Hainault Business Park, Hainault, Essex, IG6 3UT, London, United Kingdom
- 0800 559 3917
- headoffice@andrewsofficefurniture.com
- www.andrewsofficefurniture.com
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Andrews Office Furniture
Thank you for your review, Diane.
Excellent service
Excellent service, moved office and needed desks, chairs and boardroom table. Really helpful on the phone, kept me up to speed on delivery which was rapid, friendly and easy.
2 July 2024
Reply from Andrews Office Furniture
Thank you, Dom & Liz! We pride ourselves on having our own delivery team/fitters, so it's always great to see when customers appreciate it. We hope you're happy with your furniture, and to hear from you again.
Excellent service/Quality product
My order was ready quicker than expected.Great quality product.
Excellent customer service with regular updates & communication from staff on the progress of my order.
16 June 2024
Reply from Andrews Office Furniture
Thanks so much for your review, Lorna. We're glad we could help you, and we hope to hear from you again.
recommended!
I purchased a fantastic secondhand Herman Miller chair at a very reasonable price. Great in-store experience, customer service, and the chair was delivered to my door the next business day. Easy breezy!
3 July 2024
Reply from Andrews Office Furniture
Thank you for your review and recommendation, Henry. We hope you enjoy your Herman Miller chair and to hear from you again in the future.
Always quick service and quality of…
Always quick service and quality of products are as described
This is the second time of using Andrews Office Furniture, I will continue to use them
24 June 2024
Reply from Andrews Office Furniture
Great to hear, Simone. Thanks so much for the review and we look forward to hearing from you again.
Exceptional
Excellent product and communication. Delivery was faster than Usain Bolt. Thank you
14 June 2024
Reply from Andrews Office Furniture
Haha! Thank you for the review, and the kind comparison!
Great experience and good quality product
Easy to order, delivery arrived on time and was ready to go, great, high quality product!
17 June 2024
Reply from Andrews Office Furniture
Thank you for your review, Victoria!
Amazing service
Amazing service, so easy, so quick and super efficient. Thanks so much!
17 June 2024
Unprompted review
Reply from Andrews Office Furniture
Thank you for taking the time to review us, Della.
Brilliant and super fast
Brilliant and super fast! Ordered Monday and arrived Tuesday! Amazing
18 June 2024
Unprompted review
Reply from Andrews Office Furniture
Thank you for reviewing us, Gemma.
Reply from Andrews Office Furniture
Thank you, James!
Thank you Mark and the team, very professional!
We've been using Andrews for quite a while and have always been satisfied. We had a large delivery yesterday and Mark was absolutely wonderful! He assembled the furniture, even arranged them in a way which did not require me to did anything else :) Thanks to the rest of the men also, very professional. Thanks all!
17 June 2024
Unprompted review
Reply from Andrews Office Furniture
Thank you for reviewing us and your continued support, Christine. We wish you all the best with your furniture, and look forward to hearing from you again!
Excellent company
I needed to clear a 3-storey building in a mews in W11 at short notice. I made arrangements with Michael who kept me updated constantly & answered all my emailed questions & queries promptly.
They provided a 4-man crew, lead by the wonderful Robert, who all worked really hard to clear the building in record time. They were all exceptionally professional, personable & fun to work with.
13 June 2024
Unprompted review
Reply from Andrews Office Furniture
Thank you for your review. We'll also pass it on to Michael and the warehouse/delivery team, as they'll be please. We wish you all the best and hope to hear from you again!
Great selection of office furniture
Great selection of office furniture. The store attendant helped me to quickly narrow down the choices and I found a fabulous chair. It is very high quality and less than half price of new item. In perfect working order and only needed a gentle cleaning. They delivered to my home the next day for £15.
3 June 2024
Reply from Andrews Office Furniture
Thank you for taking the time to review us, Polina. We hope you're happy with your chair, and to hear from you again in the future.
Great price, customer service and prompt delivery
I ordered a new office chair from Andrews Office Furniture. It was very reasonably priced and delivered the next day.
29 May 2024
Reply from Andrews Office Furniture
Thank you for reviewing us, Luke. We hope you're happy with your chair and to hear from you again.
Fantastic service
Fantastic service - Had a problem with the mechanism on a chair I bought from them over 2 years ago. Phoned up and they said pop it in to our warehouse. 10 mins later new mechanism fitted FOC.
11 June 2024
Unprompted review
Reply from Andrews Office Furniture
Thanks for your review, Rob. Hope all goes well with the chair now for you.
Office chairs
We ordered 3x office chairs, received a confirmation email and time slot for next day delivery,
amazing service will definitely be using you again
29 May 2024
Unprompted review
Reply from Andrews Office Furniture
Thank you for your review, Lauren. We're glad you're happy with your chairs and the service, and look forward to hearing from you in the future.
Found website on the Wednesday
Found website on the Wednesday; ordered chair from great selection;
chair delivered all put together on the Friday.
Excellent find!
22 May 2024
Unprompted review
Reply from Andrews Office Furniture
Thank you for you review, Ani. We hope you're happy with your chair and to hear from you again.
Office Relocation
Tony, Mark and the crew were fantastic throughout our office relocation. Very smooth operation.
Highly recommended!!!
Andy T @ KBS Capital Ltd
7 May 2024
Unprompted review
Reply from Andrews Office Furniture
Thanks so much for taking the time to review and recommend us, Andy. Will pass this on to Tony, Mark, and the team too.
Reply from Andrews Office Furniture
Thank you for your review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.