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Andertons Music Co. Reviews 

2,527
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,830 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall quality of service. Customers frequently mention that the staff members are extremely helpful, providing wonderful advice and making in-store interactions truly pleasant and productive. Consumers also appreciate the fast delivery service and competitive prices, noting that musical items arrive securely well-packaged and in pristine condition. However, some reviewers were not happy with product details, mentioning occasional setup flaws like strings positioned too close to the fretboard edge or deep nut cuts. A few other people also felt that online purchases occasionally required extra adjustments or attention compared to shopping directly in store.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that instruments arrive well-packaged, in... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast, efficient shipping times and items... See more

Service

Customers report widespread satisfaction and praise the outstanding service provided. Consumers highlight... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpful, patient, and... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and great deals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying from Andertons for a few years now; a couple of guitars, some pedals, an amp, various accessories and even a ukulele. Service has always been great. prices competitive and items pe... See more

Rated 5 out of 5 stars

Really pleased that Anderson’s had this at a great price because there was NO WAY I was going to give my money to some planet trashing millionaire d*ck. Support family owned small businesses wher... See more

Rated 5 out of 5 stars

I ordered a Yamaha guitar, but realised shortly afterwards that I’d tried this type of guitar and didn’t like the feel of it. felt a bit foolish but cancelled the order early the next morning. I g... See more

Rated 5 out of 5 stars

Andertons are a uk based independent music shop. That’s pretty rare these days so I’m happy to support them. Also they tick all the boxes for pricing, stock, choice and speed of service. The last thin... See more


Company details

  1. Musical Instrument Store
  2. Drum Store
  3. Guitar Store
  4. Piano Store
  5. Used Musical Instrument Store

Written by the company

For over 60 years, Andertons has sold Guitars, Amplifiers, Keyboards, Drums, Pianos, Recording Equipment, Accessories and more to the music community. From beginners to pros looking to expand their sound, we started making musicians in 1964 - and haven't stopped since! With the iconic store in Guildford, Surrey, and the website that ships all over the UK and around the world, Andertons is one of the biggest musical instrument retailers, winning multiple industry and consumer awards. Not sure what musical instrument or gear is right for you? Checkout the Andertons YouTube channel for reviews, first-looks, and pure entertainment! Or use the quizzes, blogs and buyer's guides on the website to learn even more.


Contact info

Promotion box for Andertons Music Co.

Great Offers On Guitars, Synths & More

Save on guitars, basses, synths, drums & more - new offers every week!

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,527)

1,841 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent product

I purchased the spark cab.Excellent product, great price and speedy postage. I can always count on Andertons. Thanks again

27 July 2026
Rated 5 out of 5 stars

I purchased the Shure BETA 58A mic so I…

I purchased the Shure BETA 58A mic so I could get used to using a microphone for my performances and I used it with my Genelic Speakers that I also purchased previously from Andertons. It was out of stock initially but I received it earlier than anticipated. The service was excellent as I got status updates and I was very happy with my purchase as it's a great affordable mic.

17 July 2026
Rated 5 out of 5 stars

Great store

Great store, great service as ever. They’ve got everything I could want and all the things I want but don’t need but still want.

2 August 2026
Rated 5 out of 5 stars

Anderton postal delivery speed was good

Really pleased at how quickly Andertons got my Xvive wireless sax system to me. The price was also very competitive.
The only issue I had was that DHL just chucked the package in our hedge, quietly knocked on the door and scarpered but, I managed to chase him down and confront him at the front gate. He didn't use either of the TWO doorbells so lucky I heard the knock. I asked what he had delivered and he just pointed at the hedge. I made him recover the package and place it in my hands. So, please deal with that as I would otherwise not have known that something had been delivered or found the cardboard packaged goods.
I left a note on the order that I would be home. This is not Andertons fault. ‘The Royal Mail postman always knocks twice.’ I complained to DHL but they haven’t responded at all !!

26 July 2026
Rated 5 out of 5 stars

Good range of products

Good range of products, easy selection and checkout process, delivery was quick and the product arrived in a great condition (it was a second hand processor).

2 August 2026

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