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Anchor Vans - UK's Van Dealer of the Year Reviews 1,868

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and professional, making the entire process smooth and stress-free. People frequently highlight the excellent service, noting the team's efficiency and willingness to go above and beyond to meet their needs. The product itself, often described as a new van, is generally well-received and meets expectations. The user experience, from initial inquiry to final delivery, is consistently positive, with many appreciating the clear communication and lack of pressure. The delivery service is also frequently commended for its smoothness and the friendliness of the drivers. However, some customers reported issues with their purchases, including vans having more damages than initially understood or not having all expected features. A few people also mentioned receiving inaccurate information regarding vehicle specifications.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Product

Customers had positive experiences with the product. Many reviewers were pleased with the condition of their... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the smooth and easy... See more

Based on these reviews

Rated 5 out of 5 stars

Brilliant experience from start to finish with Anchor Vans. Kane Holding was particularly exceptional being friendly, knowledgeable and completely on top of every detail from the first conversatio... See more

Company replied

Rated 5 out of 5 stars

Matthew Morris was extremely helpful, friendly, knowledgeable, professional & approachable. Didn't feel rushed in anyway, Felt we could ask as many questions as we wanted. We were listened to and t... See more

Company replied

Rated 5 out of 5 stars

From phoning up, to going to see the vans to purchase this company was excellent. Kane had so much patience when we asked to see yet another. They appreciated our budget and took into consideratio... See more

Company replied

Rated 5 out of 5 stars

From the initial enquiry call to collecting the van we have been very impressed with the service we received at Anchor Vans. We dealt with Kane in Sales and he has been excellent throughout. He spen... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Car Service
  4. Diesel Engine Dealer
  5. Ford Dealer
  6. Used Truck Dealer

Written by the company

With over 35 years of experience, Anchor Vans has established itself as the UK's largest and most trusted independent used van retailer. We proudly offer nationwide delivery, bringing your next van directly to your doorstep. Experience the convenience of purchasing from the UK's premier used van hypermarket, where quality and customer satisfaction are our top priorities.

We're the UK's Van Dealer of the Year

Written by the company

2024 MotorTrader Independent Dealer Awards
We're honoured with the prestigious title of "UK Independent Van Dealer of the Year," sponsored by Mann Island, at the 2024 Motor Trader Independent Dealer Awards. The awards ceremony took place at the Eastside Rooms in Birmingham, bringing together industry leaders to celebrate excellence in the independent dealer sector. The event recognized the outstanding achievements of independent dealers across the UK, and Anchor Vans emerged as a standout performer in the highly competitive category.
Why buy from us?
UK's largest & most trusted used van retailer. Anchor Vans is the UK's largest and most trusted used van retailer. With our unbeatable guarantees, competitive finance rates, and commitment to outstanding customer experience, we prioritise your satisfaction in every step of your van-buying journey. Same-Day Purchase Hire Purchase Experience the Anchor Vans Difference
Anchor Vans, ensuring transparency & peace of mind.
Comprehensive HPI® Check At Anchor Vans, we prioritise transparency and your peace of mind. Every used van in our stock undergoes a thorough HPI® Check, provided by HPI Ltd. This ensures you’re fully informed about the vehicle's history and can buy with confidence. The HPI® Check examines records from trusted sources, including the DVLA, police, finance, and insurance companies. It serves as your first line of defence against potential fraud, giving you confidence in your van’s history and reliability.

How we look after you

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.
All of our used vans benefit from a thorough pre-delivery inspection and our refurbishment programme. We pride ourselves on our first-class vehicle preparation. Consequently, if we have missed something we want to pay for it, not you! After the first 3000 miles or 3 months (whichever is sooner) our return-to-base cover expires. but you can upgrade to an excellent 15 or 36-month renewable guarantee for just a few pounds a week. Set a reminder in your calendar or add it to the price of the van on the day of order Our Care Pack is applied to every vehicle sale, designed specifically for your convenience and peace of mind. £299 or £6.79 p/m + VAT Full pre-delivery inspection A minimum of 6 months MOT Arrangement of 12 Months complimentary AA roadside assistance 1/4 Tank fuel from leaving site 3 Mth/3k-mile return to base warranty, whichever sooner

Contact info

Promotion box for Anchor Vans - UK's Van Dealer of the Year

Anchor Vans - UK's Van Dealer 2024

UK's Largest, Best and Most Trusted used van retailer!

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thank you Calvin!!

Calvin at Anchor Vans was brilliant from start to finish. He helped my dad purchase his second van and made the whole process smooth and stress-free. He was knowledgeable, honest and very helpful throughout, taking the time to answer all our questions and making sure we found the right van for our needs. The service was professional, friendly and efficient, and we never felt pressured at any stage. You can tell Calvin genuinely cares about his customers. Highly recommend both Calvin and Anchor Vans — we’ll definitely be returning again.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Company…

We have purchased 3 vans from Anchor so far. Calvin is always very professional and such a pleasure to deal with. You can get it delivered to your door and the paperwork gets signed online with no hassle. Highly recommend for any business small or large :)

24 April 2026
Unprompted review
Rated 5 out of 5 stars

This my second time purchasing from…

This my second time purchasing from anchor vans, Kane is outstanding goes above and beyond to make it happen! Delivered on his word didnt even go and view the van got delivered to me exactly as pictures.seb made this all happen so I could continue with my work!

22 April 2026
Unprompted review
Rated 4 out of 5 stars

Nice guys and good choice of vans …

I was wary of buying from a dealership but saw the reviews (good) and decided to check them out. Matthew was very helpful and patient with my 100s of questions. I’m really pleased with my van. Hopefully the extended warranty they sold me (arranged via Autoguard) stacks up as this was a key part of the reassurance around buying a better spec (and therefore pricier) van. Highlight of the sale was John (delivery). Such a nice guy and even crawled on the floor to demonstrate getting the towbar on and off. Bearing in mind John is in his 70s I was impressed! I’d have given 5 stars but the only negative was the paint touch up on the wheel wasn’t as good as mobile paint repairers I’ve used in the past for small stratches etc (looked more like it had been done with a touch up pen, not sprayed, which I could easily do myself). However Anchor did say I could bring it back in if I wanted.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Chris Rollason looked after us from the beginning. He was very helpful when trying to choose which vans would be best suited to our needs. We would definitely recommend Anchor Vans and we will be using them again.

20 April 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks, Lesley! Drive Safe!

Rated 5 out of 5 stars

Very Happy

Very Happy, immediate payment,
Friendly collection agent - John.

20 April 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks Marc! appreciate it!

Rated 5 out of 5 stars

Myles was exceptional throughout the…

Myles was exceptional throughout the process of purchasing the van. He took the stress out of the purchase completely. Also his tea making skills are decent

18 April 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Cheers tim! go well

Rated 5 out of 5 stars

Chris Rollason, sales executive

My sales personal was amazing to work with, very friendly and helpful throughout the whole process
Highly recommend any purchase with the team at Anchor Vans

18 April 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

thank you !

Rated 5 out of 5 stars

Thank You Myles for sorting out a van…

Thank You Myles for sorting out a van for our business at such a short notice. All paper sorted in no time. Thanks to all the team. Brighouse Pharmacy.

18 April 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks mohammed

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience from start to finish with Anchor Vans. Kane Holding was particularly exceptional being friendly, knowledgeable and completely on top of every detail from the first conversation to the moment the van arrived. It’s rare to find service this consistent and professional.

Delivery was just as smooth. Steve, the driver, was incredibly friendly and patient while I wrapped up some last‑minute paperwork.

Couldn’t recommend Anchor Vans more highly. Kane in particular delivered a level of service that genuinely stands out.

11 April 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for such a wonderful review. We are delighted to hear you had a brilliant experience from start to finish with Anchor Vans. Kane Holding will be especially pleased to know his friendly, knowledgeable and professional approach made such a strong impression throughout the whole process. We are also glad Steve made the delivery smooth and stress-free.

Rated 5 out of 5 stars

Great service again from Chris.

Great service again from Chris.

14 August 2025
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the amazing feedback - Chris will be so pleased to know he could be of service.

Rated 5 out of 5 stars

Matthew

Matthew, very helpful

16 August 2025
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the brilliant feedback.

Rated 5 out of 5 stars

Great experience!

Great experience!! Matthew was super helpful. I’ll be back.

8 November 2025
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the review! We will pass on your kind words to Matthew and look forward to assisting you again in the future.

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