I've been using hearing aids for 15 years and have tried several high street brands. Cheryl at Amplifon Chester gave me the most thorough hearing test ever, and took the time to explain the results in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ana at Hidden Hearing in Sevenoaks was amazing. So friendly, explained each procedure clearly without complicating anything. The testing was done smoothly and explained throughout. Ana treats you like... See more
The safe at Hiden Hearing are so nice and answer any questions you have. Gordon the audiologist is very pleasant and puts you at ease with all the tests he does on your ears if it's the first time, an... See more
I visited Hidden Hearing for my free hearing teat. Easy to find very welcoming receptionist offered refreshments. Went to have my hearing test met Lilly who is very friendly and puts you at ease. Ex... See more
4.8
Excellent
23K reviews
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Excellent Service.
Warm welcome.
Open on time.
Great communication- The procedure and results were explained well in simple language that I understood.
17 June 2026
Unprompted review
It was great thank you very much
19 June 2026
Daniel o
Daniel o
My consultant was very professional and help full
Get my hearing aid next week
18 June 2026
Evaluation of visit
Polite, efficient and profession technician. Thorough check of my ears and the aid. Hearing test with visual comparison with last year’s results. Hearing aids batteries checked and changed.
20 June 2026
Thank you for your time and expert…
Thank you for your time and expert advice! We hope to see you again soon!
20 June 2026
The audioligist was very friendly
The audioligist was very friendly, professional and informative. Hearing test was fully explained
Thank you Donna. (Lymington)
16 June 2026
Punctual Pleasant Very well informed.A…
Punctual Pleasant Very well informed.A very good examination. Put on very professional test.
20 June 2026
Home visit
Kirsten made a home visit to my elderly father. She was very good at explaining what she was going to do step by step. She spoke clearly and was very patient when my father had difficulty in understanding what was required of him. It was important that I was there to help with the communication especially as my father is profoundly deaf without hearing aids.
18 June 2026
Test carried out at Tunbridge Wells…
Test carried out at Tunbridge Wells branch
Very professional and friendly throughout the process 👏
20 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very friendly environment
Very friendly environment. Can’t recommend it enough
17 June 2026
Unprompted review
Reply from Audika
Dear Teodora,
Thank you for your wonderful feedback. We’re delighted to hear that you found the environment friendly and welcoming. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Amplifon UK
My was extremely well thought out and professional experience at the Canterbury hidden…
My experience at the Canterbury hidden hearing centre was extremely professional. Well thought through and gave me all the information I needed struggling to consider paying 4800 for hearing AIDS. Well, await to see the literature that is to be sent to me. Explaining why this is the one that is best for me well done
A professional service
19 June 2026
Great customer service
Great customer service.
My needs were met and very helpful with the advice. I like it here as you're not pushed into buying hearing aids but advised with the best options when you want to make the right decision for you.
Thank you!
20 June 2026
Reply from Audika
Dear Shaun,
Thank you for your feedback. We’re delighted to hear that you found the team very helpful. We appreciate you taking the time to share your experience with us.
Amplifon UK
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