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Audika Reviews 

22,751
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,894 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making interactions pleasant and reassuring. People appreciate the thorough and detailed explanations provided during tests and appointments, ensuring a clear understanding of their hearing needs without any sales pressure. The service is often described as exceptional, with many noting the positive impact of products and adjustments on their hearing ability. However, some customers also noted concerns regarding the service, including limited opportunities for product trials and extended periods without their hearing aids due to repair or logistical issues. Additionally, a few reviewers mentioned occasional instances of perceived sales pressure or limited aftercare support.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many customers praising the professional, efficient,... See more

User experience

Users describe positive interactions with the user experience, highlighting the professionalism and clarity... See more

Product

People report positive experiences with the product, with many finding the hearing aids to be bespoke and... See more

Customer service

Customers had positive experiences with customer service, often praising the professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From my first visit right through to purchasing and follow up visits I could not have had better service. The hearing test I received was very thorough in identifying my hearing loss and Ben at t... See more

Rated 5 out of 5 stars

The safe at Hiden Hearing are so nice and answer any questions you have. Gordon the audiologist is very pleasant and puts you at ease with all the tests he does on your ears if it's the first time, an... See more

Rated 5 out of 5 stars

I visited Hidden Hearing for my free hearing teat. Easy to find very welcoming receptionist offered refreshments. Went to have my hearing test met Lilly who is very friendly and puts you at ease. Ex... See more

Rated 5 out of 5 stars

Always a great experience at hidden hearing Nottingham. Today I saw Faye who is professional and great fun to be with during my hearing test. I also saw Nadiyah who was helpful and freindly and did a... See more

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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4.8

All reviews

(22,751)

4,739 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Happy

Taken on time. Relaxed MOT. Delightful audiologist.
Just wish she could do more to improve my hearing.

19 June 2026
Rated 4 out of 5 stars

I was very pleased with the person who…

I was very pleased with the person who came it was for my yearly check up and service.
The only thing I would have liked different was, I mentioned more than once that I could not change the little rubbers and caps on the end of the earing aid.
So I still can't when the time comes.

17 June 2026
Rated 2 out of 5 stars

The representative was fine the product not

The representative was fine, but he gave up too early on the model I was interested in and tried to sell me something else. I probably would not have bought my original enquiry because of expense, but the one he recommended was also expensive in the light of the possibility of them being lost

19 June 2026
Rated 5 out of 5 stars

The staff kept me updated and were very…

The staff kept me updated and were very friendly.

16 June 2026
Unprompted review
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Reply from Audika

Dear Janet,

Thank you for your kind feedback. We’re pleased to hear that the team kept you well informed throughout your experience and that you found them friendly and approachable. We appreciate you taking the time to share your review.

Amplifon UK

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