I've been using hearing aids for 15 years and have tried several high street brands. Cheryl at Amplifon Chester gave me the most thorough hearing test ever, and took the time to explain the results in... See more
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People also looked at
Very understanding ,made me understand…
Very understanding ,made me understand why I needed them, took time in the assessment,good follow up.
My home appointment for my hearing test…
My home appointment for my hearing test went very well my Audiologist was very helpful and pleasant.
Superb professional but friendly…
Superb professional but friendly service from Hollie Goodwin.
Very professional approach to my test…
Very professional approach to my test and was treated courteously by the lady in reception and the audiologist. Everything explained about the process test etc and the results
Very friendly service at home
Very friendly service at home.
Jeremy really patient and kind.
Would highly recommend.
To expensive for myself
Everything was very professional my hearing test went well everything was explained The outcome was they are to expensive for me if they were a reasonable amount. They did make a big difference
Warmth of welcome
Warmth of welcome, time to explain things, amazing equipment and keeness to help achieve personal solutions not hard sell
A peaceful solution to a worry.
The test was meaningful and simple to follow. The results were displayed clearly.
Got myself a same day booking with the…
Got myself a same day booking with the delightful Khadisha Walters (Dee). The service was great and I really appreciated seeing the before and after pictures. Would absolutely recommend.
Animal Was very good and she explained…
Was very good and she explained everything perfectly
My review
Welcome from operative. Explanation offered of check. Examination given thoroughly undertaken. Visual given of state ear was in. New appointment given due to failure to see eardrum. Recommendation of spray required
No problems every thing was straight…
No problems every thing was straight forward and easy mainly due to the lady operating the tests and the upgrading of my hearing aids.
Representative turned up at the booked…
Representative turned up at the booked time. She explained what she had planned for the testing, but unfortunately after an internal inspection of my ears, could not continue with the testing because I have a build-up of wax in both ears. She explained what was observed, but never in a condescending manner.
I attended an appointment at the Barnstaple branch
I attended an appointment at the Barnstaple shop today. Excellent experience made by the staff especially Shaun Samuels.
My experience was great
My experience was great, the gentleman kept me relaxed and comfortable.
Ater two trips to Amplifon in Exmouth…
After two trips to Amplifon in Exmouth and Exeter to take up the 2 week free trial I drove on the third occasion supposedly to collect my hearing aids. En route and just 5 minutes before I was due to arrive I received text to say my appointment was cancelled. I still want into Exmouth brach to be told ,"we are not doing the two week trial now and your hearing aids are out of stock."
I wrote to head office asking for an explanation, no explanation was given. I was offered £20 towards my travel costs. If this is the way they treat customers then I wouldn't touch them with a bargepole. DISGRACEFUL.!
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