I have sent 15 emails, and every single time you avoid answering my actual request. All I want is for my account to be closed, yet you continue to ignore it. This is by far the worst customer servi... See more
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See what reviewers are saying
A week or two after my last review we are still facing the same difficulties.. if you read everyone review it very identical.. same problems everyone facing and this lots act on nothing.. Gu... See more
The site improved a lot, i noticed less lags, no games going in error or closing games while playing, even a small payout from 60€ was payed within 12 the hours into my Dutch Bank account, nice vi... See more
Company replied
Have been using Amonbet for over a year now . Great gambling company one of the best I have used to be honest . I use the site mainly for sports and slots so can’t comment to much on live casino etc.... See more
Company replied
Company details
Written by the company
Amo Global SRL. Torre Mercedes, Office 32, Prospero Fernandez Highway, Escazu 10203, Costa Rica, 3-102-923350
Contact info
Costa Rica
- www.amonbet.com
Breach of guidelines
They would never pay out
They would never pay out , they are scammers don’t use them , I deposited £800 and I won £1700 and they confiscated my winnings because i broke thair terms and conditions why do they let me deposited then
Avoid this gambling site they are scammers
30 March 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback and describing your experience. We are sorry to hear that this situation regarding your winnings has caused frustration, and we understand how concerning this may feel. We care about our users, and all transactions and account activities go through several checks to prevent issues and maintain a secure environment. Such cases are handled by our support team in accordance with established procedures and the applicable terms and conditions of the platform. These measures are applied equally to all users to ensure fairness and protect account integrity. We take this kind of feedback seriously and appreciate you bringing it to our attention.
I am a compulsive gambler and trying to…
I am a compulsive gambler and trying to ban myself from gambling but they are not listening , will not let me ban myself , which I need to do
3 April 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your experience. We are sorry to hear about this situation and understand that it is especially sensitive. We care about our users, and all requests go through a series of checks to prevent problems and ensure a safe and responsible environment. Account-related actions, including self-exclusion and restrictions, are handled in accordance with established procedures applied consistently to all users. Our support team manages such cases within these processes, taking into account the nature of each request. We understand how important this may be and appreciate you bringing it to attention.
Withdrawal issue
New to site , verification was clunky but very helpful online chat got that resolved.
However , I’m still awaiting my first withdrawal after 3 days !!
Highly suspicious of this site or whether I’m going to get my winnings…
2 April 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback and your initial experience with the platform. We are sorry to hear that the withdrawal process has caused concern and understand how this may feel uncertain. We care about our users, and all withdrawal requests and verification procedures go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and may require additional time depending on internal and payment-related reviews. These measures are applied equally to all users to ensure fairness and protect account security. We appreciate your patience and your feedback.
Don't bother never received withdrawal
Don't bother never received withdrawal
2 April 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback. We are sorry to hear that the withdrawal process has led to dissatisfaction and concern. We care about our users, and all requests go through a series of checks to prevent problems and ensure secure transactions. Withdrawal requests are processed in accordance with established procedures applied consistently to all users. Our support team reviews such cases within these processes to maintain accuracy and platform integrity. We understand how frustrating this situation may feel and appreciate your feedback.
Why are you blocking accounts that you…
Why are you blocking accounts that you owe £3000 to and when send you the latest bank statements you say unavailable to use them then block them from getting back on the page to actually try and get there winnings that they are owed.
2 April 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback and explaining your situation. We are sorry to hear that the account access and document review process have caused frustration and concern. We care about our users, and all account-related actions, including document verification and account restrictions, go through a series of checks to prevent issues and ensure a secure environment on the platform. These procedures are applied consistently to all users and may require specific documentation depending on verification requirements. Our support team is involved in reviewing such cases to ensure a structured and reliable process.
Near impossible to verify sent…
Near impossible to verify sent everything but kitchen sink and still not good enough won £1.2k and could not for life of me verify my account and 5 days of back and fourth with chats and emails... Got annoyed in end and just told them to block my account
27 March 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback and describing your experience. We are sorry to hear that the verification process has been challenging and led to frustration, and we understand how difficult this situation may feel. We care about our users, and all verification requests go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and may require additional review depending on verification standards. These measures are applied equally to all users to ensure fairness and protect account security. We take this kind of feedback seriously and appreciate you bringing it to our attention.
completely scam stay away
completely scam stay away, when you get deopist bonus you cant take money out with 40x times wager, trap and trap please stay away i lost please you dont lost
1 April 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback. We are sorry to hear that your experience led to frustration and such a negative impression. We care about our users, and all bonus-related conditions, including wagering requirements, go through a series of checks to ensure transparency and maintain a safe environment on the platform. These terms are applied consistently to all users and are designed to ensure fair use of promotional offers. Our support team is involved in reviewing such matters as part of maintaining a reliable and secure platform.
No duty of care for vulnerable people
I have been emailing this company for months asking them to delete my account.
I have told them i am suicidal and begged them to delete it.
They keep offering me free spins to make me stay.
I have declined and told them no ty please delete.
They eventually suspended my account for a month.
Then after a month the emails started coming again.
This casino has no duty of care towards vulnerable customers with mental health issues.
Im sure it is illegal to pursue people like me and totally ignore my requests to permanently delete the account.
I will be contacting the UK gambling commission.
Disgraceful behaviour to make you deposit more money. The amount of deposits should have been a red flag and the fact I told them I was suicidal should have made them delete it immediately
1 April 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your experience with us. We are truly sorry to hear about this situation and understand how serious and sensitive your concerns are. We care about our users, and all requests go through a series of checks to prevent problems and ensure a safe and responsible environment. Account-related actions, including self-exclusion, restrictions, and communication settings, are handled in accordance with established procedures applied consistently to all users. Our support team manages such cases within these processes, taking into account the nature and urgency of each request. We understand how distressing this experience may feel and appreciate you bringing it to attention.
A cautionary tale from a 6-7 week VIP…
A cautionary tale from a 6-7 week VIP member
This is my 4th review of Amonbet and unfortunately my last. I want to be completely transparent and honest because I feel people deserve to know what they’re getting into before depositing a single penny.
First, some background. I would consider myself very experienced in online gambling. I’m a British male in my mid 50s and I approached Amonbet with my eyes open. I’m not here to blame the casino for my losses — gambling is a risk and I accept that entirely.
What I cannot accept is the deliberately obstructive and exhausting experience of trying to withdraw your own money.
Every single withdrawal I attempted triggered a new verification request. Bank statements, screenshots, proof of transactions — requested repeatedly, not just once. To make matters worse, Amonbet process payments through obscure third party processors with names like TSHPAI and Kryptonim — meaning your bank statement doesn’t even show Amonbet by name, making verification even more complicated and time consuming.
My withdrawal was cancelled multiple times. Four rejections on one occasion alone before eventually being paid — within 24 hours once they finally approved it. So they can pay quickly when they choose to.
The VIP programme is frankly misleading. I was assigned a VIP manager whose responses were clearly AI generated — warm, professional sounding but utterly devoid of any specific or useful information. When I clicked on the VIP section of my account it asked me to join — despite already being a VIP member. Nobody could tell me my tier, my progress or what I needed to do to access better withdrawal limits.
Speaking of withdrawal limits — £5k per week as a VIP player. Deliberately restrictive in my opinion and designed to keep your money in play as long as possible rather than in your pocket.
There is no meaningful self exclusion facility. If you want to stop — and believe me there may come a point where you do — you’re largely on your own.
Depositing is frictionless. One click, instant. Withdrawing is deliberately the opposite. That asymmetry is not accidental.
I’m not writing this in anger. I’m writing it as someone who has been through the full experience and wants others to make an informed decision. If you’re a UK player considering Amonbet — please read this carefully and make sure you understand what you’re signing up for.
Update on my review; Having lost my entire balance, I logged into my account and clicked on the VIP section. Despite being a VIP member who deposited thousands of pounds, I was presented with a prompt to make a deposit. This single image summarises the reality of Amonbet VIP programme perfectly.
Another update 1st April; What a surprise they have updated my VIP status and now my “Non Verified” is now saying 2FA, whatever that means. Albeit I did receive an email from my supposed VIP manager right at the beginning saying I was now fully verified. Because I consider myself quite astute, I obviously have screenshot after screenshot (before and after) with dates of all my declines, cancellations. All the emails from this VIP manager.
Question for Amonbet: can you then please explain to me why all my withdrawals were cancelled and following each cancellation was a vague guidance on even more verification. At one point, it was cancelled 4 times before any progress. Then you wanted a specific 20 day bank statement. Bottom line you hold back as much as possible, find excuse after excuse in order to push the player to go back on and lose. Classic casino tactics. I just hope it’s one less player joining every time they read my feedback.
31 March 2026
Unprompted review
Reply from AmonBet
Thank you for taking the time to share such a detailed and thoughtful account of your experience. We are sorry to hear that the withdrawal process and account-related procedures have led to frustration, especially given your expectations as a long-term and active user. We care about our users, and all requests, including withdrawals and verification steps, go through a series of checks to prevent issues and ensure a secure and compliant environment on the platform. These procedures are applied consistently to all users and are intended to maintain fairness, transparency, and the integrity of platform operations. Our support team is involved in reviewing such situations as part of ensuring a stable and secure user experience.
Employee Harley the best employee…
Employee Harley the best employee you’ll ever meet, very professional and friendly 👍🙂
31 March 2026
Unprompted review
Reply from AmonBet
Dear Lawrence Kulczycki,
Your review is highly appreciated! Wishing you endless entertainment and big wins ahead.
With respect,
Amonbet Casino
KYC Verification Issue and Withdrawal Request
Hello,
I am writing regarding my account verification and withdrawal request.
I have already uploaded more than 200 photos where my face, ID document, and even my elbow are clearly visible, exactly as requested. Despite this, my withdrawal request keeps getting rejected with the same automatic message.
I find this extremely frustrating and unacceptable. I have used many other platforms before, and my verification was always successful using the same type of photos taken with the same phone. There has never been an issue like this.
At this point, I have followed all your instructions multiple times and made every possible effort to comply with your requirements. However, I am not receiving any meaningful response, and my withdrawal is still being denied.
Please review my case manually and clearly explain what exactly is wrong with my submissions, or approve my verification and process my withdrawal immediately.
I expect a proper response, not an automated rejection message.
I am a registered user (name: László), and I have a pending withdrawal of 71.75 EUR that keeps getting rejected.
I have uploaded more than 200 verification photos exactly as requested (face, ID, and visible elbow), but I keep receiving the same automated rejection message.
I have also contacted support multiple times but received no proper response.
Please review my account manually and resolve this issue. You should be able to identify my account based on my name and withdrawal amount.
This situation is very frustrating and unacceptable.
Thank you.
30 March 2026
Unprompted review
Reply from AmonBet
Thank you for your detailed feedback and for explaining your situation. We are sorry to hear that the verification process and repeated rejections have caused such frustration, especially after your extensive efforts to comply with the requirements. We care about our users, and all verification requests go through multiple checks to prevent issues and maintain a secure environment. Such cases are handled by our support team in accordance with established procedures and may require additional review depending on verification standards. These measures are applied equally to all users to ensure fairness and protect account security. We understand how inconvenient repeated verification attempts can be and appreciate your patience.
Deposited £40 won £348 took 2 days to…
Deposited £40 won £348 took 2 days to withdraw and finally when they did process it they rejected it stile my winnings and put £50 in the account like wtf is wrong with companies being allowed to rip people off and not face the consequences
30 March 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your experience with us. We are sorry to hear that the withdrawal outcome caused confusion and frustration. We care about our users, and all requests go through a series of checks to prevent problems and ensure secure transactions. Withdrawal requests and account balances are handled in accordance with established procedures that apply equally to all users. Our support team reviews such cases within these processes to ensure consistency and platform integrity. We understand how concerning this situation may feel and appreciate you bringing it to attention.
Casino scammed me with balance 10000…
Casino scammed me with balance 10000 usdt. I also made complaint on askgamblers, but then ignored it.
pure scam
18 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback. We are sorry to hear that your experience has led to such serious concerns and frustration. We care about our users, and all account balances, transactions, and related requests go through a series of checks to prevent issues and ensure a secure environment on the platform. These procedures are applied consistently to all users and are intended to maintain fairness, transparency, and the integrity of platform operations. Our support team is involved in reviewing such situations as part of maintaining a reliable and secure experience.
Will not close my account despite me…
Will not close my account despite me telling them I have lost everything and will end things because I can’t stop depositiing
26 March 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your experience. We are very sorry to hear about the situation you described and understand how difficult this may feel. We care about our users, and all account-related requests, including account restrictions and closures, go through a series of checks to prevent issues and ensure a safe environment on the platform. These procedures are applied consistently and are intended to support responsible use and account safety. Our support team is involved in reviewing such situations as part of maintaining a secure and responsible platform.
Amonbet refused to honour a £60 free…
Amonbet refused to honour a £60 free bet, claiming I had a “duplicate account” — which is completely untrue.
I asked them to provide evidence (IP address, device data, etc.) to support this claim, but they have failed to provide anything. After challenging this, they have now stopped responding altogether.
Their explanation is extremely vague and suggests that simply sharing an IP address or Wi-Fi could trigger this, which is not a valid reason to deny a bonus without proof.
This feels like a blanket excuse to avoid paying out promotions.
I would strongly advise others to be cautious before using this site, especially as they are not regulated by the UK Gambling Commission and there is no proper dispute resolution process.
If Amonbet wishes to resolve this, I am happy to update this review
20 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your detailed feedback and outlining your concerns. We are sorry to hear that this situation has caused confusion and frustration, especially regarding bonus eligibility and account-related checks. We care about our users, and all accounts and bonus activities go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and may involve verification of account-related data in line with platform policies. These measures are applied equally to all users to ensure fairness and protect account integrity. We take this kind of feedback seriously and appreciate you bringing this to our attention.
Scam site dont use it
Scam site, tryed deposit 100 pound on 8/03 it shoved till yesteday payment pending, them sayed them can see money are on way, just need wait, yesterday 24/03 i contact them again, asked to i send them pdf.statement and contact them today, today them sayed payment was canceled and them never charged me. Well i reported it to bank about 2 weeks ago, now all about bank and them.
25 March 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback and describing the situation in detail. We are sorry to hear that the deposit process has caused confusion and frustration. We care about our users, and all transactions, including deposits, go through a series of checks to prevent issues and ensure a secure environment on the platform. Processing statuses may vary depending on payment providers and verification procedures applied consistently to all users. Our support team is involved in reviewing such cases to ensure accurate handling and platform security.
This is a scam site
This is a scam site, they have bounced my payment at least 6 times and I can’t speak to anyone, I have had to call my bank fraud team as they have also taken £47 on two occasion that I did not deposit. I think I may kiss my winnings goodbye and raise a complaint with gambling commission. There is no one on hand to chat to about this via this site apart from a robot !!
24 March 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your experience with us. We are sorry to hear that the situation with your transactions and communication caused such serious concern. We care about our users, and all requests go through a series of checks to prevent problems and ensure secure transactions. Payment processes and account activity are handled in accordance with established procedures applied consistently to all users. Our support team manages such cases within these processes to maintain platform security and accuracy. We understand how worrying this situation may feel and appreciate you bringing it to attention.
I deposit over 3000 euros then i…
I deposit over 3000 euros then i finally won and try to withdraw and they cancelled my withdrawal 3 times and sed i was not verified Evan though i was verified up until i want to withdraw and then it’s been over 3 days and still no withdrawal and I spoken to 2 or 3 staff and they say that they can not help or give me a time frame so i just have to wait although they advertising fast withdrawals I really lost faith in Amon bet now and will probs never use them again. Really disappointed
22 March 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your experience and providing detailed information about the situation. We are sorry to hear that the withdrawal process and verification status have caused frustration and disappointment. We care about our users, and all withdrawal requests and account checks go through a series of verifications to prevent issues and ensure a secure environment on the platform. These procedures are applied consistently to all users and may affect processing times depending on the required checks. Our support team is involved in reviewing such cases to ensure a safe and reliable experience.
DO NOT GAMBLE HERE
Not a typical review, I have lost thousands on this website, dont balme them but I have politely asked them to ban my account, or atleast put a deposit limit on my account (because they do not allow users to do this manually) unforetunetly The VIP manager isabella Fitzgerald refuses. I have asked 8 times for this over the weeks. They try coax you to deposit more with offers. So just be warned, if you do gamble here and think you may at one point need help, this is the last place to go. I have screenshot of the conversation where I have begged them to do this because I've become a addict and she refuses.
24 March 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your experience and for speaking openly about this situation. We are sorry to hear about your concerns and understand how serious and difficult this may feel. We care about our users, and all account-related requests go through several checks to prevent issues and maintain a safe and responsible environment. Such matters are handled by our support team in accordance with established procedures, including those related to account management and responsible gaming measures. These processes are applied equally to all users to ensure fairness and protect account security. We take feedback of this nature very seriously and appreciate you bringing it to our attention.
Shocking verification and withdrawal times!
If you want fast smoth verification and withdrawal amonbet isn't the casino for you been 6 days now and my account verification hasn't even been looked at can see it been a fight for weeks to get a withdrawal!........ It's now been 96 hours with not a single movement on the account! I'll keep people updated on the time it takes to get a withdrawal from amonbet!
19 March 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback. We are sorry to hear that the verification and withdrawal process has not met your expectations and caused frustration. We care about our users, and all requests go through several checks to prevent issues and ensure a secure environment. Processing times may vary due to internal procedures that are applied equally to all users and are intended to protect both accounts and transactions. Our support team continuously monitors such situations to maintain consistency and fairness. We understand how concerning delays like this may feel.
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