AmonBet 

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Rated 1 out of 5 stars

A week or two after my last review we are still facing the same difficulties.. if you read everyone review it very identical.. same problems everyone facing and this lots act on nothing.. Gu... See more

Rated 1 out of 5 stars

Worst online casino of my life I nearly played a month there and the time has come to end it , i didnt want to continue playing , after 56 emails and 1232121312x support visiting , they banned my n... See more

Rated 5 out of 5 stars

The site improved a lot, i noticed less lags, no games going in error or closing games while playing, even a small payout from 60€ was payed within 12 the hours into my Dutch Bank account, nice vi... See more

Company replied

Rated 5 out of 5 stars

Have been using Amonbet for over a year now . Great gambling company one of the best I have used to be honest . I use the site mainly for sports and slots so can’t comment to much on live casino etc.... See more

Company replied

Company details

  1. Casino
  2. Online Casino or Bookmaker

Written by the company

Amo Global SRL. Torre Mercedes, Office 32, Prospero Fernandez Highway, Escazu 10203, Costa Rica, 3-102-923350


Contact info

Breach of guidelines

All reviews

(2,067)

1,188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

No gambling restrictions whatsoever

No gambling restrictions whatsoever, despite repeatedly asking them to close account they just ignor your emails. Can't limit spend either. You answered below but skirted round the issue then did nothing and still didn't reply to emails to close account. ARE you going to close the account or not? You have no gambling controls in place and still haven't answered my email to close the account.

14 April 2026
Unprompted review
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Reply from AmonBet

Thank you for sharing your feedback. We are sorry to hear that your experience with account management and restrictions has led to concern. We care about our users, and all requests go through a series of checks to prevent problems and ensure a safe and responsible environment. Account-related actions, including closure requests and limit settings, are handled in accordance with established procedures applied consistently to all users. Our support team manages such cases within these processes. We understand how important this may be and appreciate your feedback.

Rated 1 out of 5 stars

They won’t close my account I’m waiting…

They won’t close my account I’m waiting over 2 months now I told them I have a gambling problem and all they keep saying is they will get back to me and they don’t close my account Amon bet casino yous are bunch of scammers that prey on people’s addictions

14 April 2026
Unprompted review
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Reply from AmonBet

Thank you for sharing your feedback. We are sorry to hear that your request to close your account has not been processed as expected and has caused concern. We care about our users, and all account-related requests, including closures and responsible use measures, go through a series of checks to prevent issues and ensure a safe and responsible environment on the platform. These procedures are applied consistently to all users and are intended to support user safety and proper account management. Our support team is involved in reviewing such situations to ensure a structured and reliable process.

Rated 1 out of 5 stars

Because of this site the hackers came…

Because of this site the hackers came to me and pressed me

10 April 2026
Unprompted review
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Reply from AmonBet

Thank you for sharing your feedback. We are sorry to hear that this situation has caused concern and discomfort. We care about our users, and all activities go through a series of checks to prevent problems and ensure a safe and secure environment. Security measures and account-related processes are based on established procedures applied consistently to all users. Our support team handles such cases within these processes to maintain platform integrity and user protection. We understand how worrying this may feel and appreciate you bringing it to attention.

Rated 1 out of 5 stars

I had asked them to close my account…

I had asked them to close my account permanently they are not ready to close my account just loosing money on this site
Big scammer site never won

1 April 2026
Unprompted review
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Reply from AmonBet

Thank you for your feedback. We are sorry to hear that your request to close your account has caused frustration and that your experience on the platform has been negative. We care about our users, and all account-related requests, including permanent closures, go through a series of checks to prevent issues and ensure a safe and responsible environment on the platform. These procedures are applied consistently to all users and are intended to support proper account management and user safety. Our support team is involved in reviewing such situations to ensure a structured and reliable process.

Rated 1 out of 5 stars

Update after response

Thank you for your response, but this does not address the actual issue.
The problem is not that you “have rules”, but that these rules are applied in a misleading way. I was allowed to fully wager the bonus and continue playing until my balance reached approximately €6000. At no point was I prevented from playing or informed that my winnings would be limited to such a small amount.
Only when I attempted to withdraw, this restriction was enforced. This is exactly the issue: the limitation is not applied transparently during gameplay, but only afterwards when a player wins.
This creates a highly unfair situation and gives the impression that players are allowed to accumulate winnings that are later invalidated based on unclear terms.
I have already raised this formally and will proceed with further steps, including a chargeback and additional complaints, if this is not resolved properly.
I expect a concrete explanation and resolution, not a generic response.

14 April 2026
Unprompted review
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Reply from AmonBet

Thank you for your detailed feedback and for clarifying your concerns. We are sorry to hear that the application of bonus conditions has led to frustration and a perception of unfairness in your experience. We care about our users, and all bonus-related activities, gameplay conditions, and withdrawal requests go through a series of checks to prevent issues and ensure a secure and compliant environment on the platform. These procedures are applied consistently to all users and include predefined terms regarding wagering requirements and maximum win limits associated with promotional offers. Our support team is involved in reviewing such situations to ensure a structured and reliable process.

Rated 1 out of 5 stars

I have deposited £30 today

I have deposited £30 today. After along introduction process, I found my money is not in the new account.
I have sent screenshots of transactions and they simply deny deposit. These people are obviously criminals.
I’m 69 and on a pension.5 hours of worrying.

13 April 2026
Unprompted review
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Reply from AmonBet

Thank you for sharing your experience. We are sorry to hear that the deposit issue has caused concern and stress, especially in your situation. We care about our users, and all requests go through a series of checks to prevent problems and ensure secure transactions. Deposit processing and account crediting are handled in accordance with established procedures applied consistently to all users. Our support team reviews such cases within these processes to maintain accuracy and platform integrity. We understand how worrying this situation may feel and appreciate your feedback.

We sent a clarification message to obtain more information regarding your issue; please provide the details related to your account on our platform.

Rated 1 out of 5 stars

Do not play here

As long as you deposit and lose money they are cool but when you want to cash out they don’t want to verify your details.
You fill them in, and they just sit there.
There is no live support so you cannot speak to anyone.
Bunch of scammers they are

10 April 2026
Unprompted review
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Reply from AmonBet

Thank you for sharing your feedback. We are sorry to hear that the verification process and support availability have caused frustration, and we understand how concerning this may feel. We care about our users, and all verification requests and transactions go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and may require additional time depending on verification standards. These measures are applied equally to all users to ensure fairness and protect account security. We take this kind of feedback seriously and appreciate you bringing it to our attention.

Rated 1 out of 5 stars

I am leaving this review as a serious…

I am leaving this review as a serious warning about Ammobet.

On 26th March, I contacted their live support and email requesting my account to be permanently closed due to gambling addiction. I clearly explained that I am vulnerable and suffer from multiple diagnosed mental health conditions, and that this was urgent.

Despite contacting them nearly 6 times, my account was NOT closed.

Because of their failure to act, I was able to continue gambling and deposit money over the past 3 weeks, causing further financial harm. If they had done their job properly and followed responsible gambling rules, I would NOT have been able to continue.

This is a complete failure of duty of care.

I have never even cashed out on this platform, and yet they continued to allow deposits after I made it clear I was struggling and needed help.

I am now requesting:

A full refund of all deposits made from 26th March onwards

Immediate permanent closure of my account

Accountability for ignoring multiple urgent requests

This situation could have been prevented entirely if they had acted when I first reached out.

I strongly advise anyone struggling with gambling to avoid this site.

13 April 2026
Unprompted review
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Reply from AmonBet

Thank you for sharing your feedback and for explaining your situation in such detail. We are very sorry to hear that your request for permanent account closure and responsible gambling measures has not been handled as expected and that this has led to further distress. We care about our users, and all account-related requests, including self-exclusion and permanent closures, go through a series of checks to prevent issues and ensure a safe and responsible environment on the platform. These procedures are applied consistently to all users and are intended to support user protection and responsible use. Our support team is involved in reviewing such situations to ensure a structured and reliable process.

Rated 1 out of 5 stars

They are cheaters i won but money didn't pay back no normal contact, where you can call and ask. Untill now i can't log in

Yesterday i won 800e and make pay out to my iban and now money and can't log in

11 April 2026
Unprompted review
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Reply from AmonBet

Thank you for sharing your feedback and describing your experience. We are sorry to hear that the withdrawal request and account access have caused concern, and we understand how frustrating this may feel. We care about our users, and all transactions and account-related requests go through several checks to prevent issues and maintain a secure environment. Such cases are handled by our support team in accordance with established procedures and may require additional review depending on internal and security-related checks. These measures are applied equally to all users to ensure fairness and protect account integrity. We take this kind of feedback seriously and appreciate you bringing it to our attention.

Rated 1 out of 5 stars

I've withdrawn bad reviews time after…

I've withdrawn bad reviews time after time but I have to now post a review because I've given so many chances but it always ends the same take take take and no wins

10 February 2026
Unprompted review
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Reply from AmonBet

Thank you for sharing your feedback. We are sorry to hear that your experience over time has led to frustration and a negative impression. We care about our users, and all gameplay activities and platform operations go through a series of checks to prevent issues and ensure a fair and secure environment. These procedures are applied consistently to all users and are intended to maintain transparency and platform integrity. Our support team is involved in reviewing such situations to ensure a structured and reliable process.

Rated 1 out of 5 stars

Trying to close account…dead bonuses

Currently waiting on a withdrawal that says 'reserved'. Has been 72 hours since i withdrew £1400 and have had various update from live chat where i have been told processing takes 1-3 days and then also been told 7 business days.

I have deposited with absolutely no problem and do enjoy the variety of games on offer. However the withdrawal process is a major concern. And reading other reviews has me concerned i will never receive my winnings. Have uploaded ID & proof of address to help speed things up but they've not been approved in nearly 3 days either.

Have spoken with Resolver and will open a case if there is no movement today.

UPDATE (12/04)

I spoke with online chat again (Jovan). Who has now verified my account after I had to upload a photo of payment card. The payment was cancelled and funds sent back to balance after speaking with Jovan. So Passport, utility bill and payment card all uploaded and verified. I have been advised that the money will be in my bank account no later than Wednesday (15/04).

I have photos and screenshots of all convos and account details but unfortunately cannot submit on here. Will wait to Wednesday and update of withdrawal was processed and sent. I am still very susceptible.

UPDATE (14/04)

Have spoken to both Bianca and Nathan on live chat after still no movement. Both have confirmed everything is fine and that the withdrawal will be reviewed and processed ‘really soon’ and ‘shortly’. Nathan also advised withdrawals never take a week…although it has been a week…

Let’s see what tomorrow brings after Jovan confirmed it will be with me no later than tomorrow.

UPDATE 05/05

£1400 was received exactly 72 hours after I requested the withdrawal.

I have won a further £3500 and requested withdrawal to my card. All of a sudden my card apparently no longer works and I accepting withdrawals and is being declined by my bank. Amonbet are happy to keep taking deposits off the same card though…

I was told to request withdrawal via bank transfer which I did on 02/05. Still have not received the funds even though bank transfer was ‘completed’ on 03/05 and Harley via live chat told me it would be 1-2 days max before it was in my account. I will update again if I receive the money but I am worried I will not.

10/06

So after playing at Amonbet for a couple of months and reaching VIP status the returns completely dried up. For example…£2,000 deposited and after buying 10 x bonuses at £200. Not a single one returned any profit. It’s like the website has gone dead. Appalling returns.

I have requested account closure via live chat and was told to email, which I did. I was then met with emails offering bonuses etc and despite numerous requests to close my account it remains open.

‘ISABELLA FITZGERALD’ the casino account manager is an absolute disgrace. I have requested account closure 17 times now and it remains open. They prey on the vulnerable and weak and they clearly target problem gamblers. Luckily I have remained away from Amonbet but I am not happy with my account being open still.

DO NOT put your money into this business. You will never see it again.

7 April 2026
Unprompted review
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Reply from AmonBet

Thank you for sharing your detailed feedback and outlining your experience. We are sorry to hear that the withdrawal process and verification timing have caused concern, and we understand how frustrating this may feel. We care about our users, and all withdrawal requests and verification procedures go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and may require additional time depending on internal and payment-related reviews. These measures are applied equally to all users to ensure fairness and protect account security. We appreciate your patience and your feedback.

Rated 1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could
THEY WILL HAPPILY LET YOU DEPOSIT BUT YOU WILL NEVER BE ABLE TO WITHDRAW ANY WINNINGS
BE WARNED

3 April 2026
Unprompted review
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Reply from AmonBet

Thank you for your feedback. We are sorry to hear that your experience has led to such a strong negative impression and concerns regarding withdrawals. We care about our users, and all withdrawal requests and transactions go through a series of checks to prevent issues and ensure a secure environment on the platform. These procedures are applied consistently to all users and are intended to maintain fairness, transparency, and platform integrity. Our support team is involved in reviewing such situations to ensure a structured and reliable process.

Rated 1 out of 5 stars

Bad pay out

This is a really good website. The only downside is that when you deposit money, it shows up immediately, but withdrawals aren’t nearly as fast. I’ve been waiting for days now for a €600 withdrawal, but it just isn’t coming through.

Once I receive the money, I’ll update this review to 5 stars!

But until then, this site gets 1 star.

5 April 2026
Unprompted review
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Reply from AmonBet

Thank you for sharing your feedback and for noting the positive aspects of the platform. We are sorry to hear that the withdrawal process is taking longer than expected and has caused inconvenience. We care about our users, and all requests go through a series of checks to prevent problems and ensure secure transactions. Processing times may vary depending on internal procedures applied consistently to all users. Our support team handles such cases within these processes to maintain accuracy and platform security. We understand how important timely payouts are and appreciate your patience.

Rated 1 out of 5 stars

Stay Away - Sham Provider

Id honestly rate 0 stars if I could.

Deposited £20 and won £159 so decided to withdraw £140. Over 24 hours later and still showing as reserved, whatever that means. Not even showing as sent or pending. Suddenly bounced back to providers account twice.

Placed some bets on football, cashed out and both apparently "failed".

Shameful scammy provider with limited games, no customer service, no way to close your account and no sign up bonuses even come close to what they declare you'll get.

6 April 2026
Unprompted review
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Reply from AmonBet

Thank you for sharing your feedback and describing your experience. We are sorry to hear that the withdrawal process and betting outcomes have caused frustration, and we understand how concerning this may feel. We care about our users, and all transactions and requests go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and may require additional time depending on internal and payment-related reviews. These measures are applied equally to all users to ensure fairness and protect account security. We take this kind of feedback seriously and appreciate you bringing it to our attention.

Rated 1 out of 5 stars

STAY AWAY

STAY AWAY!

I EMAILED THEM OVER 2 WEEKS AGO ASKING FOR MY ACCOUNT TO BE CLOSED AND STILL NO REPLY BACK AND ACCOUNT STILL OPEN... IMAGINE IF I HAD A GAMBLING PROBLEM AND THEY NOT CLOSING MY ACCOUNT HOW IS THIS HELPING PEOPLE!

7 April 2026
Unprompted review
AmonBet logo

Reply from AmonBet

Thank you for your feedback. We are sorry to hear that your request to close your account has not been addressed in a timely manner and has caused concern. We care about our users, and all account-related requests, including closures and responsible use measures, go through a series of checks to prevent issues and ensure a safe environment on the platform. These procedures are applied consistently to all users and are intended to support proper account management and user safety. Our support team is involved in reviewing such situations to ensure a structured and reliable process.

Rated 1 out of 5 stars

This casino don't play don't putt any…

This casino don't play don't putt any deposit guys after you don't do the withdrawal money never ever please careful.

2 April 2026
Unprompted review
AmonBet logo

Reply from AmonBet

Thank you for sharing your feedback. We are sorry to hear that your experience has led to such concerns regarding deposits and withdrawals. We care about our users, and all requests go through a series of checks to prevent problems and ensure secure transactions. Payment processes, including deposits and withdrawals, are handled in accordance with established procedures applied consistently to all users. Our support team reviews such cases within these processes to maintain accuracy and platform integrity. We understand how worrying this situation may feel and appreciate your feedback.

Rated 1 out of 5 stars

Joined the site deposit £40 and have…

Joined the site deposit £40 and have been trying to withdraw £70 since the 1st of April lol still nothing the chat is nice enough but have not given any real help if I would have known this I would have avoided

1 April 2026
Unprompted review
AmonBet logo

Reply from AmonBet

Thank you for sharing your feedback. We are sorry to hear that the withdrawal process has taken longer than expected and understand how this may feel frustrating. We care about our users, and all requests and transactions go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and may require additional time depending on internal and payment-related reviews. These measures are applied equally to all users to ensure fairness and protect account security. We appreciate your patience and your feedback.

Rated 1 out of 5 stars

You to sent an photo of your face…

You need to sent an photo of your face to close your account. This is absolutely not acceptable and cannot be real. Do not open an account on this site.

4 April 2026
Unprompted review
AmonBet logo

Reply from AmonBet

Thank you for your feedback. We are sorry to hear that this requirement has caused concern and we understand how this may feel uncomfortable. We care about our users, and all account-related requests go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and may include identity verification steps where applicable. These measures are applied equally to all users to ensure fairness and protect account security. We take this kind of feedback seriously and appreciate you bringing it to our attention.

Rated 1 out of 5 stars

STAY AWAY TOTAL THIEVES LODGED £210 WON…

STAY AWAY TOTAL THIEVES LODGED £210 WON £372 , WOULDNT RELEASE FUNDS THET WANTED DNA FROM 3 GENERSTIONS AGO STAY CLEAR SCAM ALERT

4 April 2026
Unprompted review
AmonBet logo

Reply from AmonBet

Thank you for your feedback. We are sorry to hear that your experience with withdrawals and verification requirements has caused frustration, and we understand how this may feel concerning. We care about our users, and all requests and transactions go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and may require additional verification depending on the case. These measures are applied equally to all users to ensure fairness and protect account security. We take this kind of feedback seriously and appreciate you sharing your experience.

Rated 5 out of 5 stars

I`ve been playing here for a coupe of…

I`ve been playing here for a coupe of days now, and I really like it. I haven`t had any issues with depositing or withdrawing funds, and the site is secure.

30 March 2026
Unprompted review
AmonBet logo

Reply from AmonBet

Dear Avinash Chokka,

We are delighted that your first experience with us has been so positive. The security and reliability of payments are our top priority. Thank you for choosing us.

Kind regards,
Amonbet Casino

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