American Golf Reviews 

180,433
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 20,863 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable during personalized equipment fittings. Shoppers also highlight the wide selection of quality products available alongside very reasonable and competitive prices. Buyers often emphasize that online purchases arrive well packaged, making the overall ordering process smooth and pleasant. However, some customers also noted issues with communication delays and extremely poor response times when attempting to contact support. A few people experienced frustrating customer service encounters, unhelpful staff attitudes, and unexpected stock availability problems during store visits.

What people talk about most

Staff

People report positive experiences with staff, highlighting their welcoming attitude and helpfulness during... See more

Product

Reviewers mention positive feedback about product quality, highlighting great ranges at competitive prices.... See more

Service

Users describe positive interactions with service, highlighting knowledgeable and helpful staff who provide... See more

Price

Clients share positive opinions on price, highlighting very competitive offers and reasonably priced items... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff are consistently helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking to up grade my irons which was overseen by Richard Hampton. The outcome was there was very little difference. His advice as always makes is totally unbiased, staying with the same make I... See more

Company replied

Rated 5 out of 5 stars

My wife and I as beginner golfers had a fitting for golf clubs and Tom could not have been more helpful, he explained all about the different types for club heads, shafts, and grips. we tried a number... See more

Company replied

Rated 5 out of 5 stars

Store at Great Western Road, Glasgow always well stocked with a range of priced items within golf equipment/clothing categories. Staff not intrusive but more than helpful if required.

Company replied

Rated 5 out of 5 stars

Very knowledgeable staff, Andrew was brilliant and spent the time assisting with my son to find the correct driver. We were never pressured into buying or over paying for the club. He worked around ou... See more

Company replied



Company details

  1. Golf shop
  2. Golf Club
  3. Sporting Goods Store

Written by the company

Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.

Free Custom Fitting In-store

Written by the company

Visit one of our American Golf stores to receive a free Custom Fitting
Every player is different and their swing characteristics are unique. By using our personal golf club fitting service and state-of-the-art technology, we can improve your game to lower scores and allow you to develop as a golfer. Custom Fitting is just one of a range of complementary expert and personal services we offer in-store. So whether you'd like to 'Try Any Club' from our extensive range, Ask our PGA's for advice or have a 'Custom Fitting' we have the right solution to help you improve your game and with 88 stores across the UK there's sure to be one near you.
Trade-in
Transform your game and trade-in your old clubs for the latest equipment on the market. Simply bring your current clubs to any American Golf store for a valuation.

85 Stores Nationwide

Order online and collect in-store for free

Order online and collect in-store for free
Choose our 'deliver to store' option and collect your parcel at your nearest American Golf store for free! Whilst you are there why not book in for a free custom fitting?

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

180K reviews

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4.7

All reviews

(180,433)

20,175 reviews in the last 12 months

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Rated 5 out of 5 stars

My fitter took the time to get the…

My fitter took the time to get the correct data to see what clubs were right for me . One clear club fitted me perfectly and once I dial in my distances they will be a game changer . The time taken was well worth it , I take my hat off to the fitter who was thorough in finding the perfect match for me .

12 August 2026
Rated 5 out of 5 stars

Outstanding service

Outstanding service, member of staff took time to discuss best options for purchasing a set of clubs and we were given lots of time on the range to try out different clubs and even had personal feedback on swing and technique. A very positive experience

10 August 2026
Rated 5 out of 5 stars

Today I went for custom fit irons with…

Today I went for custom fit irons with Antony at the High Legh store in knutsford. I had a wonderful experience and found Antony to be very knowledgeable. He gave me some excellent tips regarding my swing also. Would highly recommend Antony and all the other friendly staff at this store.
Going to go back and play the course too

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Great help from the Store Staff…

Great help from the Bournemouth Store Staff.
I had a golf-club fitting session with Bob to start with, who was very helpful and provided great advice.
I also purchased some golf clothing and shoes, again, helpful support from both Bob and Kyle.

15 August 2026
Rated 5 out of 5 stars

Excellent perso al service

Excellent, personal service from Jon at Birdhills, helping me decide between the rwo possible sets of irons that I had researched. He took into account all variables - age in particular - advising me on the better heads, shafts and grips.

16 August 2026
Rated 1 out of 5 stars

You use Evri to make deliveries

You use Evri to make deliveries. I specifically asked for my package to be left in a safe place. They (as always) left my package OUTSIDE our gates on the road where anyone walking past could have taken same!

16 August 2026

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