A Mellor Plumbing & Heating Services Reviews 

668
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently praise the extremely helpful and professional staff members for arriving promptly, explaining technical procedures clearly, and completing home maintenance work efficiently. People are especially pleased with the reliable boiler installations, thorough cleanups afterward, and fair, transparent pricing structures for all services. Reviewers consistently note that customer service representatives are extremely friendly, accommodating during urgent situations, and excellent at scheduling appointments very quickly. However, some customers also noted occasional frustrations such as delayed follow-up quotes, high call-out charges for brief visits, or unresponsive communication during stressful moments.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that engineers arrive promptly and complete jobs... See more

Staff

Consumers find staff to be positive, highlighting their polite, efficient, and professional approach during... See more

Price

Customers consistently note positive experiences with price, highlighting fair pricing, competitive quotes,... See more

Customer service

People report positive experiences with customer service, highlighting supportive and professional... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that phones are answered promptly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

The service engineer arrived and got on with the job. The kitchen was left spotless. Before leaving he spoke with us about the boiler so we knew exactly how things were. Always get first class treatm... See more

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communi... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

668 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(668)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received a helpful

I received a helpful, pleasant and very professional member of this company !. Always an excellent service, have used Mellors for years now and always get a professional plumber. Thank you

27 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Very efficient

Came on time and were very efficient will use you again

27 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Mellors - extremely professional

Found these guys extremely professional with a huge amount of varied knowledge. No job too big or small. Reaction time is always super-fast.
You would be foolish not to use MELLORS as your A1 contractor on your site.

21 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Condenser blockage

We had a slight leak on the condenser and asked A Mellor to undertake a follow up
The engineer was extremely helpful,sorted the problem quickly and ensured the Boiler area was tidied up.
It was a friendly and enjoyable service and would definitely recommend
Thanks also for the follow up query on the invoice which also shows the high value this company places on customer service
Thanks again

28 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Bathroom leak & boiler service

The lady I spoke with to book work was very helpful and was able to book straight away without delay. The engineer who turned up was very professional and explained everything to me that he was going to do. Will recommend to others.

28 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Mellors give a excellent service from…

Mellors give a excellent service from helpful staff when you phone,to the actual service.
First class all the way.

26 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Yet again a fantastic

Yet again a fantastic, professional service.

24 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Good Reliable Firm

Great reliable service
Friendly staff

20 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Friendly staff and punctual.

Friendly staff and punctual.

15 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Arranged to come out very quickly to provide a quote for a new boiler for my mum. Friendly staff. Really helpful and helped us discuss the options for my mum. Would definitely recommend

13 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

annual boiler service

We have our annual boiler service from Mellor's, have done for a few years now. Each time they come to our home the worker is friendly, reliable and and on time

13 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Boiler service

The 2 young men that came to service the boiler were very polite efficient and got the job done well the price was very good

9 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Servicing gas fire and boxing in pipe work

Yet again mellors have sorted the job out with no issues. Reliable, courteous and so reasonable. Many thanks.

1 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Heather,
Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Just a faulty tap!

Only a tap needed fixing but dealt with the following morning by a very pleasant young man, explaining what steps he was taking to correct the fault. Would have no hesitation in recommending this firm.

1 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Patricia,
Thank you very much for your very positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

They came, they fitted, they left, I paid. Job done!

Fitted a new boiler in my mother's house. The job was done quickly. The old one was taken away and everything was clean and tidy. I have used Mellors for several years now, and will continue to do so.

4 April 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Simon,
Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

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