A Mellor Plumbing & Heating Services Reviews 

644
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for being exceptionally polite, highly knowledgeable, and extremely efficient during every appointment. People also appreciate the prompt response times, excellent communication, and fair pricing for various plumbing and heating services provided. Consumers frequently mention that the team arrives on schedule, leaves workspaces clean, and handles repairs seamlessly from start to finish. Though some customers noted unexpected additional charges or experienced delays when waiting to receive requested project quotes. A few reviewers also mentioned occasional unresolved problems or communication gaps during some of their service visits.

What people talk about most

Service

Consumers find service to be exceptionally positive from the initial booking to project completion. Reviewers... See more

Staff

Customers had positive experiences with staff, highlighting that engineers and office teams are consistently... See more

Price

Users describe positive interactions with price, highlighting that services are offered at very reasonable... See more

Customer service

People report positive experiences with customer service, noting that staff are very professional,... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt interactions from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

We have just had a downstairs cloakroom installed by A Mellor plumbing services. Darren coordinated the job perfectly with all the tradesmen really pleasant, turning up when expected and leaving the j... See more

Company replied

Rated 5 out of 5 stars

Amazing service. Having prev let down by 2 plumbers we didn’t think a big company would be interested in our shower unit that just needed replacing. How wrong, they said they could do it that day, gav... See more

Company replied

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

644 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(644)

193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Appointment in a reasonable time

Appointment in a reasonable time. The engineer very pleasant and professional, when he found the problem he explained it and what was needed. When I got the invoice the price again was reasonable. Good service. Yes I would recommend them.

12 August 2026
Rated 5 out of 5 stars

The cistern on our toilet at the…

The cistern on our toilet at the Foodbank developed a crack. We got in touch with A Mellor Plumbing and Heating late on Thursday evening., The following morning Owen and Chris turned up around 8.30am and replaced the cistern. A Mellor very kindly waived the payment, which meant we were able to use the money saved to provide food parcels for 10 families using our Foodbank. I cannot recommend them enough.
Thank you for supporting your local Foodbank.

31 July 2026
Rated 5 out of 5 stars

A customer focussed professional company.

An excellent experience right from booking the appointment (Siobhan) to having the boiler service done (Bradley). Very professional company who deal with customers personally and with respect. I’ll be using them again.

7 August 2026
Rated 5 out of 5 stars

Professional gas safe services

Professional gas safe engineers with a wealth of experience and knowledge in the industry. Great customer service prompt responses and all necessary paperwork provided. Would highly recommend using their services

3 August 2026
Rated 5 out of 5 stars

A prompt and satisfactory response from…

A prompt and satisfactory response from the initial enquiry to the completion of work.
Bradley performed his work in a friendly and positive manner with advice for next steps that maybe be necessary due to the type and age of the boiler.

24 July 2026
Rated 3 out of 5 stars

I do find the company a very good…

I do find the company a very good company. Had a few jobs done by them and they did exellent work. I had lost my invoice and needed a new one. It took me a couple of phone calls and emails to eventually get someone to resend it to me.

23 July 2026
Rated 5 out of 5 stars

The team (engineers and office staff)…

The team (engineers and office staff) very helpful and accomadating in my emergency. Having had another company come round that miss-diagnosed the issue A Mellor got things sorted. I would use them again.

16 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Mr Smithies,
Thank you vry much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 2 out of 5 stars

The plumber was here for about 10…

The plumber was here for about 10 minutes , the problem still continues & I felt the call-out charge was a bit high.
Mrs. Ashworth.

15 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Paul,
Appologies but i cant find you on our system,
Please can you send me your contact details so i can find out how this went wrong.
Regards Anthony Mellor.

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