Amayama Trading Co., Ltd. Reviews 

700
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 212 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally affordable pricing and genuine OEM parts for Japanese vehicles that are otherwise very difficult or impossible to source locally. Buyers also genuinely appreciate the careful protective packaging and the surprisingly fast shipping times provided across various international destinations. However, some reviewers were not happy with occasional delivery delays, a lack of clear tracking updates, and receiving incorrect parts that did not match their vehicle specifications. A few customers also mentioned frustrating experiences when trying to resolve product issues or dealing with unexpected order complications and customer support challenges.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the items received are 100% genuine... See more

Delivery service

Consumers find delivery service to be efficient and reliable, frequently praising the surprisingly fast... See more

Order

People report positive experiences with order, highlighting user-friendly websites, reasonable pricing, and... See more

Price

Customers report positive experiences with price, consistently highlighting that items are significantly... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the best shop for Toyota/Lexus parts ever! They always provide exceptional service and make sure you receive everything as fast as it is humanly possible without any issues or hiccups. From o... See more

Rated 5 out of 5 stars

I received the package today and I wanted to thank you from the bottom of my heart. This was super fast, super professional, exceeded expectations and saved my year-planned trip. I actually ordere... See more

Company replied

Rated 5 out of 5 stars

Fast shipping. Very well packed. Reasonable shipping costs and parts are correct are arrived in great condition. I have ordered many times from Amayama for both small and low cost items to much more... See more

Rated 5 out of 5 stars

I was told this part was obsolete and no longer available in the USA. Amayama quickly found the part and did not bill me until it was confirmed to be available. The price in the states would have bee... See more

Company replied


Company details

  1. Auto Parts Market

Written by the company

Amayama Trading Co., Ltd supplies new OEM (genuine) parts for cars manufactured by Japanese automakers and ships parts worldwide with fast delivery and reasonable cost to the client. The company specializes in supplying parts for Japanese domestic market (JDM) models exported from Japan to destinations around the world: Toyota, Lexus, Nissan, Infiniti, Mitsubishi, Honda, Mazda, Subaru, Suzuki, Isuzu, MMC Truck, UD Trucks, Hino and Daihatsu. We understand the difficulties in dealing with local parts suppliers when it comes to JDM models and we strive to make the acquisition of the desired parts as easy as possible. Amayama Trading Co. Ltd is located in Ibaraki-shi, in northern Osaka, Japan and has direct contact with all Japanese automakers, so you can be sure that your parts are genuine OEM items and maintain your vehicles original performance and function as the manufacturer intended.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

700 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(700)

246 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome experience and super fast delivery!

order #12344843 
order #12343259

Easy to search for parts for your vehicle as long as you have your VIN, you can search for the items per category. The support staff is great, checks the availability of parts and responds promptly. I ordered parts from their UAE and Osaka warehouses and received the items earlier than expected. I initially chose the wrong courier but they changed it for me right away when I asked via chat. They accept PayPal, credit card, and debit cards which I find very helpful. The delivery was surprisingly quick too! My package was shipped from their Osaka warehouse last night and it arrived just now!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent online shop

Excellent online shop. The only place I can find parts for my old Lexus. The delivery with Fedex was also quite fast, considering it was sent from Japan.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast

Very smooth handling finding 40 years old car parts, took them just a week and fast shipments within 2 days. I was prepared to wait for months! Thank you. 5 stars.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic firm

Fantastic firm. You can find part break down for your Toyota and they deliver quickly to other side of the world . I have used them for many years.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

World Class Trading Company

A world-class trading company that sells Japanese-made auto parts, OEM and perfectly suitable aftermarket parts. In addition, the company's philosophy is to satisfy the customer with top-rated service, prompt and complete delivery. The shipping box is always well-packaged and sealed.

I have ordered parts from Amayama for a number of years, and the Toyota/ Lexus bulletin boards I visit mention Amayama prominantly.

Because of the unnecessary US tariffs placed on Japanese goods, the costs have risen, but even the aftermarket parts made in Japan are far superior in quality and durability that it is worth extra to purchase even with increased costs.

If you maintain your own vehicle and plan to keep it near OEM standards, then invest in parts from Amayama. They are a responsive, responsible, and gracious company and people. I am always pleased to contact them.

Although the date of experience is in January, 2026, I have been purchasing parts from Amayama for many years.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a the part that was difficult…

I ordered a the part that was difficult to get elsewhere. I received my package in great condition, they do excellent job with packing the item. I received the item rather quickly. I will use their services again. Thank you for your help 🙏.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

This is the best shop for Toyota/Lexus…

This is the best shop for Toyota/Lexus parts ever! They always provide exceptional service and make sure you receive everything as fast as it is humanly possible without any issues or hiccups. From ordering to receiving my package every step was clearly communicated. I'll order here again for sure.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Didn't receive my order

Made an order which didn't arrive by the estimated delivery time. Had no warnings about delivery delays and the item wasn't even shipped out yet. Customer service was not professional addressing this as my time was waisted waiting for the product. Order nr.12314656

15 January 2026
Unprompted review
Amayama Trading Co., Ltd. logo

Reply from Amayama Trading Co., Ltd.

Hello,

Thank you for taking the time to share your feedback and your order number.

After reviewing the order, it appears that the estimated delivery date shown in our system did not take into account the closure of Amayama warehouses during the end-of-year holidays. Order processing was slightly delayed and as a result it was challenging for us to keep with the ETA initially estimated.

I can see that your order was cancelled as requested. We apologize that your purchasing experience was not fully satisfactory, and we will work to improve transparency regarding shipping timelines and any potential delays.

Best regards

Rated 1 out of 5 stars

Beware

Ordered some parts from them. Got the part number from a sale on Yahoo Japan, and contacted their support to verify if it was what I was looking for, as the image for the part on their website was blank. Support verified that it was what I was looking for. I placed the order and they said they only had 2 of the 4 needed, in stock. They said he estimate from their supplier said that it could take up to 2 months to get the other two. After two months and no update, I contacted them and noticed that an image was now present for the part. It was not what I was told it was. I contacted their support and found out that I was lied to. There was no mistaking it. It was a blatant lie, and a gigantic waste of time.

Order #12279314

3 November 2025
Unprompted review
Amayama Trading Co., Ltd. logo

Reply from Amayama Trading Co., Ltd.

Dear customer,

We are sorry to hear about your experience and understand your frustration.

We would like the opportunity to review this properly and see how we can make it right. Please update your Trustpilot review with the order number in question so we can investigate further.

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