Altium Legal Reviews 

242
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for being extremely professional, kind, and always ready to help with any property questions. Many consumers point out that staff members take the time to walk through every single detail, ensuring everything is completely clear from the very beginning. People looking into purchasing a home feel deeply supported by the efficient and personable service provided throughout the journey. Consumers describe the overall procedure as wonderfully smooth, noting that responsive communication makes all upcoming steps exceptionally easy to follow and understand. Reviewers emphasize that interactions remain entirely reassuring, creating a welcoming environment that significantly reduces the stress of moving.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting the friendly, kind, and reassuring... See more

Service

Clients share positive opinions on service, highlighting fast transactions and helpful assistance from staff.... See more

Customer service

Customers had positive experiences with customer service, expressing deep appreciation for the supportive and... See more

User experience

Reviewers highlight positive aspects of user experience, noting that transactions happen fast and the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke with Debbie Matthew’s today in order to arrange conveyance for our proposed move. Debbie explained the process and outlined the fees that would be charged. Very good customer service from star... See more

Rated 5 out of 5 stars

Debbie Mathews was great at talking through the quote and process of conveyancing. This allowed us to swiftly talk through the quote clarify all details and instruct. And excellent service all round.... See more

Rated 5 out of 5 stars

I dealt with Debbie Matthews, who walked me through the Sale and Purchase fees and cost, and also clarified the Stamp Duty payable. Helpful and professional throughout

Rated 5 out of 5 stars

Debbie Matthews was fantastic and was able to provide all the information we needed. The process was straight forward and everything was explained in a way which was easy to understand.


Company details

  1. Legal Services & Government

Information provided by various external sources

Specialist residential and commercial conveyancing services throughout the UK. We provide fast, efficient and cost-effective conveyancing for hundreds of clients every month.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(242)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was extremely happy Debbie Matthews

I was extremely happy with the assistance today regarding the conveyancing fir my late mother and father's property.
Debbie Matthews assistance was greatly appreciated and answered my questions and concerns in a professional manner.
Thank you again

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful and helpful

Debbie was lovely on the phone. I originally missed the call and then the phone seemed to cut out on the second attempt. Debbie phoned back right away and was very reassuring and helpful when speaking with myself and my dad on my behalf. Thanks so much!
Jemma

27 February 2024
Unprompted review
Rated 4 out of 5 stars

The organisations was responsive and…

The organisation was responsive and supportive during my transaction. Thanks to friendly Tracey.

29 January 2024
Unprompted review
Altium Legal logo

Reply from Altium Legal

Hello Dave, thank you so much for taking the time to leave us a review and how Tracey provided great service. We are so glad you had a positive experience with Altium Legal.

Rated 5 out of 5 stars

Thank you Stacey for your top service

Thank you Stacey for your top service. She provided all the details we needed and it was a pleasure to work with her. Catering to our needs whilst being supportive and a delight! 5 stars for Stacey!

29 January 2024
Unprompted review
Altium Legal logo

Reply from Altium Legal

Hello Elaine, thank you so much for taking the time to leave us a 5-star rating and for the feedback that Stacey provided top service! We are so grateful for your kind words.

Rated 5 out of 5 stars

Very happy with the service provided

Very happy with the service provided. Polly was thorough and explained the process well.

22 January 2024
Unprompted review
Altium Legal logo

Reply from Altium Legal

Hello Michael, thank you so much for the 5-star rating! We are so glad you had a positive experience with Altium Legal and with Polly. Your support is invaluable to us!

Rated 5 out of 5 stars

Charmaine Was great and very helpful

Charmaine Was great and very helpful, took her time with explaining the details and made it very easy for me follow 👍

23 January 2024
Unprompted review
Altium Legal logo

Reply from Altium Legal

Thank you so much for taking the time to leave us a 5-star rating – it is much appreciated!

Rated 5 out of 5 stars

Charmaine was really helpful and as…

Charmaine was really helpful and as first time buyers, she ensured all my questions were answered thoroughly.

23 January 2024
Unprompted review
Altium Legal logo

Reply from Altium Legal

Thank you so much Michelle for taking the time to leave us a 5-star review! Your feedback motivates us to continue providing exceptional service to all our customers

Rated 5 out of 5 stars

Stacey at Altium for great service…

If you need any advice on how to proceed with conveyancing on sale or purchase of your property contact Altium Legal great service. I contacted Altium I received phone call immediately from Stacey. I had lots of questions and she was brilliant she answered all my concerns and explained everything I wanted to know in a friendly and helpful way If I could give Stacey ten stars I would xxxxxxxxxx Thank you Stacey

22 January 2024
Unprompted review
Altium Legal logo

Reply from Altium Legal

Hello Patricia, thank you so much for taking the time to leave us a 5-star rating on Altium Legal and how Stacey provided great service. We are so grateful for your kind words.

Rated 5 out of 5 stars

Conveyancing instruction made easy

A huge thank you to Stacey Dodsworth of Altium Legal for making the initial contact regarding my conveyancing instruction so easy and straightforward. Everything was explained in a very professional and friendly way and I have no hesitation in recommending them.

22 January 2024
Unprompted review
Altium Legal logo

Reply from Altium Legal

Thank you so much for the 5-star rating! Your feedback motivates us to continue providing exceptional service to all our customers.

Rated 5 out of 5 stars

Amazing!

I had the pleasure in dealing with Stacey and can safely say I feel optimistic about the process and how the company conducts itself. I felt comfortable knowing my home buying process is in safe hands. Would certainly recommend Altium Legal anyone looking for a confident and ‘on the ball’ team.

Thank you Stacey.

18 January 2024
Unprompted review
Altium Legal logo

Reply from Altium Legal

Thank you so much for the 5-star rating! We are so glad you had a positive experience with Altium Legal. Your support is invaluable to us.

Rated 5 out of 5 stars

Was very well informed

Was very well informed. Was able to answer any queries I has straight away and sent information through immediately.

17 January 2024
Unprompted review
Altium Legal logo

Reply from Altium Legal

Hello Hayley, thank you so much for taking the time to leave us a 5-star rating – it is much appreciated!

Rated 5 out of 5 stars

Great service

Stacey was very friendly and helpful and a pleasure to talk to over the phone.

12 January 2024
Unprompted review
Altium Legal logo

Reply from Altium Legal

Hello Dan, thank you so much for the 5-star rating! We are so glad you had a positive experience with Altium Legal. Your support is invaluable to us.

Rated 5 out of 5 stars

Chandrika Vekariya was great

Chandrika Vekariya was great; very helpful and professional. She explained the process very effectively to help us ensure we have a solictor who can help us purchase a property back home in the UK, even though we live overseas. She communicated clearly and made allowances for my time difference. Very happy with the service, would highly recommend.

11 January 2024
Unprompted review
Altium Legal logo

Reply from Altium Legal

Hello Paul, thank you so much for taking the time to leave us a 5-star rating and how Chandrika provided great service. We are so grateful for your kind words.

Rated 5 out of 5 stars

Great service

Charmaine dealt with my quote and subsequent set up in a professional and prompt manner. She was to the point, efficient and clear in explaining the process and answering my questions. Thank you!

4 January 2024
Unprompted review
Altium Legal logo

Reply from Altium Legal

Hello Manpreet, thank you so much for taking the time to leave us a 5-star rating and how Charmaine provided great service. We are so grateful for your kind words.

Rated 5 out of 5 stars

Excellent company absolute pleasure to work with

TQLaw have worked with Altium for quite a few years and I have to say that they are an excellent company to deal with. Amy and the whole team are always on hand to help. They are quick to respond with queries, they are helpful and understand when there is a complex transaction and they work with us to ensure the best possible outcome for the client. Their portal is clear and easy to use. We never have any issues with this referrer and we certainly haven’t received any complaints from clients either. They are always respectful and the whole team is friendly and approachable. We would certainly recommend them to anyone.

10 November 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look