allaboutbeds.co.uk Reviews 

32
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a new open-end Ottoman divan bed, along with a headboard and mattress, and I couldn't be happier with my experience. I met Steph, who was fantastic she listened carefully to wha... See more

Rated 5 out of 5 stars

Have not made a final decision on what to buy but wantedvto say we were blown away by such excellent service knowledge & range of beds/matteress on offer. What was really nice there was no pressu... See more

Rated 5 out of 5 stars

Order No 57160 Giselle On our visit to All About Beds, Taunton branch 15 October. We were greeted by a charming, easy on the eye lady sales Assistant, after a very short time we found we were bein... See more

Rated 5 out of 5 stars

Helpful, knowledgeable and friendly service from Cliff. He went out of his way to help find the right mattresses. Nothing was too much trouble and the generous discount as I bought other items was a p... See more

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(32)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Just about everything went wrong

Just about everything went wrong! Firstly I was quoted wrongly, then had to pay an extra £200 for underbed drawers, which only slide under, do not have runners. My bed is wooden, and whoever designed it must have thought of people living in a mansion, and after bruising myself on the ultra sharp corners for about the 2oth time, tonight I have cut them off with a hacksaw! Delivery of the drawers took weeks and weeks. Would never buy from this company again!

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Had an amazing experience at their shop…

Had an amazing experience at their shop Giselle was an excellent sales lady and we had a giggle as well she was very attentive and helpful I sorted out a bed within the hour. Such good value beds best shop I have visited for beds and at a great reasonable price too. Lovely to get the mattress and all sorted in the one shop. Will tell my friends what a great help Giselle was and to ask for her if they visit.

28 January 2023
Unprompted review
Rated 5 out of 5 stars

Giselle was very helpful

Giselle was very helpful, knowledgeable and efficient no pressure to buy extras that we don't need, just excellent advice and helpful providing information burying the things we wanted for our house.
All the environmental and all the stuff was friendly welcome and exceptionally knowledgeable.
We recommended this place for highly quality of knowledge given info and quality of the furniture's.
Order no : 57559

4 January 2023
Unprompted review
Rated 2 out of 5 stars

Delivery woes

Beds great, but 19th December I am still waiting for mattress for Christmas guests, which was originally due end October. Then told last week. Then told this week.
Office and phones seemingly closed with no contact opportunities.

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing new bed store

Amazing new shop on the bottom end of station road where the old cinema used to be with a beautiful sales room with plenty of choice. The staff and Steph were so very helpful and approachable. Delivery was very quick and efficient, the delivery guys were also very helpful. I would highly recommend this store . Thank you for a stress free purchase, Sam

11 November 2022
Unprompted review
Rated 5 out of 5 stars

Taunton Store

My experience was with the Taunton store today. Great customer service throughout and highly knowledgeable !
Nothing was too much trouble. So glad I went in there today as I now have everything I wanted with a great experience and very happy with the price. Thank you

12 November 2022
Unprompted review
Rated 5 out of 5 stars

Good customer service

My wife and I went to this shop as we heard good reports about them. We were greeted by Daryl and he was very helpful and knowledgeable. He made the visit a pleasure and we felt confident with our purchase.

24 September 2022
Unprompted review
Rated 5 out of 5 stars

Have been looking for a new mattress…

Have been looking for a new mattress for a while and didn't realise All about beds had a shop in Taunton.
We were greeted by Daryl, who was knowledgeable, polite and professional throughout.
Our new mattress was soon chosen and we look forward to its delivery.

20 October 2022
Unprompted review
Rated 5 out of 5 stars

Order No 57160 Giselle

Order No 57160 Giselle
On our visit to All About Beds, Taunton branch 15 October. We were greeted by a charming, easy on the eye lady sales Assistant, after a very short time we found we were being looked after Giselle, a 46 year old who lived in a seaside town in Somerset and who purchased all her lingerie at Ann Summers……We digress. Giselle was very knowledgeable about mattresses and bed frames, showing various qualities and price ranges. at no time did we fell under any pressure, no sales flannel. We chose two single bed frames and two mattresses that could be zipped together. In all our visit was a very enjoyable experience. Kind regards Nige & Shirley.
PS. Giselle. We would like the pink furry handcuffs.

14 October 2022
Unprompted review
Rated 5 out of 5 stars

Magical Experience Start to Finish

What a fabulous experience from start to finish. It was obvious from the first moment that the ladies in All About Beds cared. They gave us ample time to browse and then provided every bit of information they could, no question too silly! Scarlett was knowledgeable and not shy to find out if she was not sure.
Anyone interested in buying a bed and or mattress should make All About Beds their No. 1 stop.
Thank you for a great bed buying experience.

28 June 2022
Unprompted review
Rated 1 out of 5 stars

All seemed ok in the beginning

All seemed ok in the beginning, but things were about to dramatically change. I went into this business in search of my ideal mattress with a budget in mind. I was greeted by a member of staff called Cliff. He was initially interested in helping me choose the right mattress. Going with what was available at that moment in time within the showroom, I tried maybe 3 or 4 different ones, and finally settled on a memory foam mattress with springs manufactured by a bed maker called Wheatcroft Beds. The mattress was normally too expensive but at that time the store had a discount in place meaning I could afford it. So I paid a deposit and expected my delivery of the mattress to the store where I would collect. This happened in a reasonable time, but problems would follow. Firstly, the mattress was the wrong model, meaning I had to drive back to the store the following day to swap for the right model. Then, as the weeks went by I was getting really rubbish nights sleep. So I made decision to contact the store to notify them of this fact. I spoke to a woman called Stef who suggested we get it swapped by Wheatcroft beds. This happened, and oddly enough, there was no obvious improvement. So, once again I contacted the store, and Stef recommended I come back to the store and try some alternatives. This I did, but sadly there was nothing else they had available that would match the comfort level of the initial mattress I tried in store. There was no option of a refund (when asked) and so reluctantly I had to settle for a mattress that was not suitable. Cliff asked me if I was happy with the alternative mattress the day I once again went back to collect it, and I laid on it as he unpackaged it in the warehouse to try, and I said it at least feels like the shop model, but realistically what could I say?! It was also brought to my attention after I had paid for the inital mattress that, a king size mattress would always be that bit softer than a double with the same spring count, funny how that wasnt mentioned at the time of the sale (when I tried the shop king size model) of the 1st mattress! So what was the point in them exchanging like for like with that in mind? I have since been to 1 or 2 other bed retailers and discovered there are indeed other mattresses within my budget that would be far more suitable but, now I have to make do since all about beds have my money!

9 July 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look