The week in Wales was great , hotel lovely , meals good but not to everyone’s taste, staff all very helpful. Our driver Brett was excellent he was very informative , funny and couldn’t be more hel... See more
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Review summary
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The Melrose hotel is welcoming and clean, we had a refurbished room that had a large bathroom with a shower. Staff were always on hand to assist when needed. Our coach driver Rob (not and Alfa coa... See more
Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather am... See more
Hydro Isle of Man is great, great location on the sea front. Buses and horse drawn tram pass regularly. Electric railway and shopping centre close by. The rooms were small and dated but very clean an... See more
4.6
Excellent
5K reviews
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Replied to 96% of negative reviews
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Eastbourne trip
Nice hotel in good location. Food mostly good and table service excellent. Staff were very friendly and helpful and efficient. Coach driver was excellent as was the feeder coach from our pick up point. Sadly the return feeder coach fell short as the air con was not working on an extremely hot day. This driver was also quite curt and complained that passengers should have been told what time he would be departing from the interchange and was annoyed at some passengers not knowing the ETD. He gave the impression that it was all a big inconvenience to him and that he was doing everyone a favour when he is obviously paid by Alfa to provide this service. Sadly this ended our lovely holiday on a slightly sour note
8 August 2026
Unprompted review
Fanstastic service
Fanstastic service . The hotel staff were amazing , very helpful , nothing was too much trouble . Hotel clean and tidy , food was lovely . Lovely views from the hotel , trips were good . We had a brilliant time and will definately be booking more holidays . The coach driver Steve was superb . Nothing too much trouble always happy .
15 August 2026
Unprompted review
Value for money and good mix of days…
Value for money and good mix of days out and free days. Hotel satisfactory in both room standard and food quality. Evening entertainment was week along with return change over at Tamworth
19 August 2026
Unprompted review
Staff excellent.
Food/service, excellent! Waitress Emma was the sweetest.Driver Lee was friendly and safe.Room spotless. All staff friendly.Dartmouth/ Brixham excursion- Straight off coach for Dartmouth cruise, excellent, then on to Brixham, not really enough time for people with poor mobility to get down to harbour.Hotel steps to beer garden are very unsafe, need a sign, side rails dangerous. If you book certain seats from the online picture, this may change if a different coach is used, we booked kerb side and were on road side as was a smaller coach, quite cramped. Not moaning, just pointing out.Baggage handlers very efficient. Never watched entertainment as room very small. Overall, pleased with Alpha.
15 August 2026
Unprompted review
Fantastic hotel
Fantastic hotel, lovely friendly staff and great tasty food
15 August 2026
Unprompted review
The coach driver Neil was great he was…
The coach driver Neil was great he was very informative about the locations we were going to, he made us feel comfortable and got us to places safely, The Staff at the hotel made us feel warm and welcome. The room we had to sleep in was clean, tidy and the bed was comfortable.
Linda who served us our meals was really lovely and looked after us well.
It was lovely that the staff laid out our table with a birthday table dressing and also the waiting staff sang happy birthday and gave me a birthday cake
12 August 2026
Unprompted review
Reply from Alfaholidays
Hi Sara, thank you for taking the time to leave us a review. We are pleased that you enjoyed Neil’s safe and informative driving, the warm welcome from the hotel team, your clean and comfortable room, Linda’s service at mealtimes, and the birthday table and cake during your holiday with us. We will pass your comments onto the team and look forward to welcoming you back soon.
The hotel was nice with spacious…
The hotel was nice with spacious bedrooms and showers. The staff was very friendly and helpful. Our coach driver was a young man called Keiren and he couldn’t have been nicer and more helpful. Very impressed with holiday and price was a great deal . We will be booking another trip with you .
14 August 2026
Unprompted review
Reply from Alfaholidays
Hi Carol, thank you for taking the time to leave us a review. We are pleased that you enjoyed the spacious bedroom and shower, the friendly and helpful staff, Keiren’s service as your coach driver, and the value for money. We are glad you were impressed with your holiday and look forward to welcoming you on another trip soon.
Really enjoyed my holiday… bus driver…
Really enjoyed my holiday… bus driver was lovely and hotel nice .
14 August 2026
Unprompted review
Reply from Alfaholidays
Hi Evelyn, thank you for taking the time to leave us a review. We are pleased that you enjoyed your holiday, the hotel and the service from your tour driver. We will pass your comments onto the team and look forward to welcoming you back soon.
Very well organised journey both ways
Very well organised journey both ways, good trips out. A friendly helpful driver, Simon. Friendly staff in the hotel. Hotel clean and comfortable nice food Hotel tired and quite shabby in parts especially the corridors. More seating needed outside the hotel with a designated smoking area away from the other tables and entrance door. More bar staff needed Sanka was brilliant, so hard working always with a smile but the poor girl was run off her feet working solo every evening serving ,clearing tables changing barrels, sorting the bingo. Overall a great holiday and will definitely go with Alfa again
9 August 2026
Unprompted review
Reply from Alfaholidays
Hi Kathryn, thank you for taking the time to leave us a review. We are pleased that you enjoyed the well-organised journeys, the trips out, Simon’s friendly and helpful service, the hotel staff, the cleanliness, comfort and food. We are sorry to hear that some areas of the hotel felt tired, that you felt more outdoor seating and a separate smoking area were needed, and that the bar was understaffed. We will be sure to pass your comments onto the team, along with your feedback for future consideration. We are glad you had a great holiday overall and look forward to welcoming you back with us again.
A great relaxing holiday.
Our hotel in Gt Yarmouth,proved to be a great base to see more of this lovely county.
The hotel itself is a little dated,after saying that the facilities were great,comfortable beds etc,and excellent meals.
All the staff were brilliant.
Our coach driver Callum made the long journey down and trips all the more enjoyable and he was also very informative.
The trips out were excellent.
It was our first holiday to this part of the country.
Clearly a lot more for us to see.
Entertainment in the hotel was good.
Also met some very nice people.
Will definitely recommend Alfa and certainly will book a holiday with them again.
9 August 2026
Unprompted review
Reply from Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel’s location, comfortable facilities, excellent meals, friendly staff, entertainment, trips out and Callum’s informative and enjoyable driving. We appreciate your comments and will pass your feedback onto the team. We are glad you enjoyed your first visit to the area and look forward to welcoming you on another Alfa holiday soon.
Torquay
The exchange at buttonwood ran smooth.
The driver Simon was very good with a excellent personality.
Entertainment in hotel was ok some a little quiet.
Hotel nice.excursions very good Plymouth and the boat cruise excellent.
Only one negative point the room we where allocated smelled as if it hadn't been used for a while ( we booked a super saver but I expected better) and the extractor fan didn't work in the bathroom.once we reported it it was sorted.
We are always impressed with Alfa holidays and will be booking again soon.
12 August 2026
Unprompted review
Reply from Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the smooth interchange, service, the hotel, excursions to Plymouth and the boat cruise. We are sorry that the entertainment was a little quiet and that your room had an unpleasant smell and a faulty bathroom extractor fan, although we are pleased this was resolved once reported. We appreciate your feedback and look forward to welcoming you on another holiday soon.
Excellent first time visit to Croit Anna
We were given an excellent room at the front of the hotel, with a view over the loch. All your staff were friendly and helpful and in particular the restaurant were particularly friendly and treated us very well. the food was very good on every occasion.
14 August 2026
Unprompted review
Reply from Alfaholidays
Hi Chris, thank you for taking the time to leave us a review. We are pleased that you enjoyed your room with views over the loch, the friendly and helpful staff, the service from the restaurant team and the food throughout your stay. We will pass your comments onto the team and look forward to welcoming you back soon.
I've used Alfa Travel quite a few times…
I've used Alfa Travel quite a few times now and I like how organised they are in making a holiday enjoyable. This time was no exception in Blackpool and the Queens Hotel was excellent with their meals, accommodation and entertainment.
8 August 2026
Unprompted review
Reply from Alfaholidays
Hi Alan, thank you for taking the time to leave us a review. We are pleased that you enjoy your Alfa holidays and that you enjoyed the meals, accommodation and entertainment at the Queens Hotel in Blackpool. We appreciate your continued support and look forward to welcoming you on another holiday soon.
The hotel was lovely and Sadie was…
The hotel was lovely and Sadie was superb, food was fine but the entertainment needs improvement, no female vocalists, the same every night, music needs to be more up to date maybe a comedian then combined with a disco or even finish off each night with dance songs, when it comes to excursions we went to Sheringham which was really good and the Norfolk Broads cruise was great but Great Yarmouth was the pitts not the best place to visit and most of the other passengers agreed when we chatted with them apparently Holt was very good which some went on on the leisure day as an extra coach trip, Cromer is so nice and would go again
12 August 2026
Unprompted review
Reply from Alfaholidays
Hi Tracey, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, service, the food, Sheringham and the Norfolk Broads cruise. We are sorry that the entertainment felt repetitive and that you were disappointed with Great Yarmouth as an excursion. We appreciate your suggestions for more varied entertainment, including female vocalists, comedy, disco and more up-to-date music, as well as your comments about alternative destinations such as Holt and Cromer. We will pass your feedback onto the relevant teams for future consideration.
the best holiday I have had for many years thank you ALFA
just coming back from the Torguay holiday with Alfa was my first holiday I have had for many years. I had the most fantastic time of my life, The Location the staff meeting new people, from being collected by my coach driver Bruce and meet and greet by the Regina hotel manager. my whole experience on this wonderful holiday has given me hope to carry on holidays with Alfa . thank you..
12 August 2026
Unprompted review
Reply from Alfaholidays
Hi Christine, thank you for taking the time to leave us a review. We are delighted that you had such an enjoyable first holiday with us and enjoyed the Torquay location, the staff, meeting new people, your coach driver and the welcome from the Regina Hotel manager. It means a lot to hear that your experience has encouraged you to holiday with Alfa again, and we look forward to welcoming you back soon.
I’ve been to this hotel about 4 years…
I’ve been to this hotel about 4 years ago and had a great time. I also had a great time last week. The Staff were great and our driver Nick was too. It’s nice when the group of travellers on the same coach are great too. The weather was great and I had a very nice room too. I would definitely recommend the Cliffe Norton hotel as it is a super venue with easy access to all shops and amenities……. 👌😎👍
9 August 2026
Unprompted review
Reply from Alfaholidays
Hi Phil, thank you for taking the time to leave us a review. We are pleased that you enjoyed your return to the Cliffe Norton Hotel, the staff, Nick’s service as your driver, your room, the location and easy access to the local shops and amenities. We are glad you had another great holiday and appreciate your recommendation. We look forward to welcoming you back again soon.
Our first Holiday with Alfa Was…
Our first Holiday with Alfa Was amazing. Loved handing over my case at the start and not had to be lugging around. Hotel and Staff all amazing. Food Lovely have to say better then I expected. Trips enjoyable. Already Looking at booking another.
9 August 2026
Unprompted review
Reply from Alfaholidays
Hi Hilary, thank you for taking the time to leave us a review. We are pleased that you enjoyed your first Alfa holiday, the luggage service, hotel, staff, food and trips. We are glad we exceeded your expectations and it is great to hear that you are already looking at booking another holiday with us. We look forward to welcoming you back soon.
Another lovely holiday with Alfa Holidays
Another lovely holiday with Alfa staying at the Monarch Hotel in Bridlington . Lovely hotel with friendly staff , good food and entertainment most evenings
The hotel is in a great location, across the road from Bridlington Spa theatre. We went to see ABBA Forever show, which was really good
Trips out to Scarborough and Filey were good. The trip on the North Yorkshire Moors Railway from Pickering to Whitby was great especially seeing Goathland station which I have wanted to see as a fan of Heartbeat and Harry Potter
On our day off we stayed in Bridlington . Lots to see and do.
We caught the land train from the leisure centre on the front to the Bondville Model Village. The attention to detail was really good and included a set of questions to identify what could be found while going around. Good for all ages
Our tour driver Shaun from Grayways was knowledgeable about the places we visited . We had a bonus stop to York on our way home
This was our 4th Alfa Holiday this year and we really enjoyed them all
16 August 2026
Unprompted review
Reply from Alfaholidays
Hi Barry, thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay at the Monarch Hotel, the friendly staff, food, entertainment, location and trips to Scarborough, Filey, Whitby and York. It is also great to hear that you enjoyed the North Yorkshire Moors Railway, your visit to Goathland and your day exploring Bridlington. We will pass your comments onto the team and are glad to hear you have enjoyed all four of your Alfa holidays this year. We look forward to welcoming you back again soon.
ALL WAS BRILL FROM BEING PICK UP TO…
ALL WAS BRILL FROM BEING PICK UP TO DROP OFF ONLY THING THAT UP SET US AND OTHERS WAS WE BOOKED THE TRIP TO GO ON THE STEAM BOAT. WHICH DID NOT HAPPEN.. WHY WE DO NOT KNOW ..NOT HAPPY NO PICS ON THE STEAM BOAT ??????
12 August 2026
Unprompted review
Torquay holiday Wednesday-Sunday in the…
Torquay holiday Wednesday-Sunday in the Regina Hotel
Our driver was Keith he was amazing wanted to give him a big thank you
Hotel Regina is lovely our room was nice clean and comfortable
Manager and reception staff are friendly and helpful
Waitress/waiters are so nice and
and go beyond food is also nice with plenty of choices
Bar staff are fantastic
Overall 10/10 lovely stay thank you Alfa Travel and all your staff
12 August 2026
Unprompted review
Reply from Alfaholidays
Hi Dawn, thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay at the Regina Hotel, your clean and comfortable room, the friendly and helpful staff, the choice of food and the service from the restaurant and bar teams. We will be sure to pass your special thanks onto the team and look forward to welcoming you back on another holiday soon.
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