AJParts UK Ltd Reviews 

229
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping and extremely secure, protective packaging that safely delivers fragile replacement components. Many buyers also deeply appreciate the knowledgeable staff who provide patient guidance and help locate exact parts for various laptop models. People note that the online ordering process is very simple, making it easy to get devices back up and running quickly. However, some customers also noted occasional setbacks regarding their purchases. A few people experienced receiving defective items, such as faulty keyboards or chargers, or packages arriving missing essential mounting brackets.

What people talk about most

Product

Customers had positive experiences with product quality, reporting that items arrived in perfect condition... See more

Service

Users describe positive interactions with service, highlighting fast dispatch times and helpful staff who go... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting very quick shipping and great... See more

Order

People report positive experiences with order processes, highlighting fast dispatch times and next-day... See more

Quality

Consumers find quality to be positive, highlighting items that arrive in perfect condition and work great.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely immense company. Needed a replacement laptop screen pretty urgently and AJ Parts duly obliged. Not only fast delivery but packaging that was first class and most importantly an excellent p... See more

Rated 5 out of 5 stars

I bought a laptop screen through Amazon for a very reasonable price. I then got notification from Amazon that they had damaged it beyond repair in transit. I contacted A J Parts who swiftly instructed... See more

Rated 5 out of 5 stars

I run a small PC repair business and have been using AJ PARTS for laptop spares for many years. Their customer service and industry knowledge is 2nd to none, and their prices are extremely competitive... See more

Rated 5 out of 5 stars

I've purchased a few laptop parts over the last couple of years so I thought it's time to write a review. Whenever I contact AJ Parts for advice/compatibility, they always respond very quickly. Orders... See more


Company details

  1. Computer Service
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Electronic Spare Parts and Components Store

Information provided by various external sources

We Are AJ Parts UK Ltd, One of Europe’s Most Reputed and Renowned IT Solutions’ Provider & Dell Registered Partner for over 10 Years. We Are Excited to Bring You Our Professional Competence & Experience, Built over a Decade in the United Kingdom with Millions of Pleased Customers All Across Europe. With Your Support, We Now Intend to Become the Pre-Eminent IT Solutions Provider Worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

229 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(229)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Galaxy Tecno has been ordering lcd…

Galaxy Tecno has been ordering lcd screen and other parts from AJ parts since 2015. There sales team and after sales has been always accurate and helpful.

Special thanks to Imran who has been the shinning star of the team.

Will recommend to others.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Top company!

Buy replacement screens from this company all the time. Always a great price and speedy delivery. Very friendly and knowledgeable team. Will continue to use. 5* all round.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

NEW GENUINE AJP 65W AC ADAPTER CHARGER FOR LENOVO 4.0mm x 1.7mm

I needed to replace the cable for my Lenovo laptop (part number 5A10J40449) purchased in 2020, as it was cracking. Lenovo, of course, no longer bothers selling spare parts, although they at least advised me of the correct part number. I did not need the whole cable - another company wanted to charge me £50 for it plus delivery.
I was not sure if it was the battery or the cable, but for now all is perfect. The cable is not the same – it seems slightly slimmer, a little shorter, and more pliable but it is doing its job and my indispensable laptop is very content 😊. Someone in another review mentioned the charger can overheat, but that is not the case with mine. In fact, the original adapter charger would overheat if I covered it accidentally.
The item arrived super quickly, the following day. I had not expected such speed. Great value, service, and product. I am a very happy customer!
I discovered the company’s website online but purchased via eBay for extra security; the price was the same. I did not have to worry at all. Thanks, AJ PARTS UK!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional company...........

I bought a laptop screen through Amazon for a very reasonable price. I then got notification from Amazon that they had damaged it beyond repair in transit. I contacted A J Parts who swiftly instructed Amazon to issue a refund and sent out a replacement at a reduced price. Screen received in perfect condition and my laptop lives again. Thank you A J Parts.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service, well described, and delivered promptly, with great instructions

1 September 2025
Unprompted review
Rated 5 out of 5 stars

customer service phenomenal

Was able to source best spec screen for my laptop switched from a TN to a FHD IPS 100%RGB seller answered all questions and even when I purchased the lesser spec and only noticed after it was shipped seller quickly assured me to purchase the higher spec and just return the other for full refund how wonderful the screen is such an improvement And the customer service given phenomenal job Thank you

30 September 2025
Unprompted review
Rated 5 out of 5 stars

First class service!

I ordered a laptop charger from AJ Parts over the phone. Imran has been extremely helpful and polite. He took all the details of my laptop and located the charger I needed. He arranged for me to collected the next day. I collected the next day. The young lady who delivered the charger allowed me to check it to ensure that it worked with my laptop before she gave it to me.
First class service. Strongly recommended!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a new screen for my laptop

Ordered a new screen for my laptop, was not completely sure how or even which one to order, contact AJparts explains my problem and through several emails they were able to direct me and provide the correct replacement, and at a very reasonable price, fitted it with no issues at all, very pleased customer and will recommend and also use the company again myself. Thank you all at AJParts

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Amazing speed on delivery. Ordered around 5pm and was here next morning. Item looked and felt premium. Once installed worked flawlessly. Before i purchased i emailed seller to ask a question and received a very quick reply. All round excellent service and product. Thank you

12 September 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic company that values their customers

I bought a charger from the company, and within a 6-week period, it decided not to work. I contacted the firm, giving them details, and they acted promptly. They issued me a replacement and they gave me a label for a free package and postage to send the faulty one. There was no hesitation to replace it, and they communicated well, and I felt valued as a customer. A great company to deal with. The products are excellent and very well priced.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Always a good shopping experience!

I've purchased a few laptop parts over the last couple of years so I thought it's time to write a review. Whenever I contact AJ Parts for advice/compatibility, they always respond very quickly. Orders a shipped on the day (or the next day depending on the time of order) and are well packaged & trackable. Finally, I've found the returns process for any faulty items (very rare) is easy and dealt with immediately. Top marks from me!

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service I have ever come accross

I accidentally broke my laptop screen recently and as someone who has never done this before I had no idea what screen replacement I needed. I reached out to the team at AJ Parts, replies were professional and prompt, they even created the order for me which arrived the next day. I have since fitted the new screen and so far so good. AJ Parts are absolutely faultless as far as I can see. I wish all businesses were this amazing!!

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and great communications

Thank you so much for your help, AJ Parts, helpful and communicative, I wasn't sure which charger and lead I needed to purchase for my laptop, but you kindly replied to me promptly and helped me with a link to the correct items I needed, which I then purchased. Would order again, highly recommend.

19 August 2025
Unprompted review

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