AJParts UK Ltd Reviews 

229
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping and extremely secure, protective packaging that safely delivers fragile replacement components. Many buyers also deeply appreciate the knowledgeable staff who provide patient guidance and help locate exact parts for various laptop models. People note that the online ordering process is very simple, making it easy to get devices back up and running quickly. However, some customers also noted occasional setbacks regarding their purchases. A few people experienced receiving defective items, such as faulty keyboards or chargers, or packages arriving missing essential mounting brackets.

What people talk about most

Product

Customers had positive experiences with product quality, reporting that items arrived in perfect condition... See more

Service

Users describe positive interactions with service, highlighting fast dispatch times and helpful staff who go... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting very quick shipping and great... See more

Order

People report positive experiences with order processes, highlighting fast dispatch times and next-day... See more

Quality

Consumers find quality to be positive, highlighting items that arrive in perfect condition and work great.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely immense company. Needed a replacement laptop screen pretty urgently and AJ Parts duly obliged. Not only fast delivery but packaging that was first class and most importantly an excellent p... See more

Rated 5 out of 5 stars

I bought a laptop screen through Amazon for a very reasonable price. I then got notification from Amazon that they had damaged it beyond repair in transit. I contacted A J Parts who swiftly instructed... See more

Rated 5 out of 5 stars

I run a small PC repair business and have been using AJ PARTS for laptop spares for many years. Their customer service and industry knowledge is 2nd to none, and their prices are extremely competitive... See more

Rated 5 out of 5 stars

I've purchased a few laptop parts over the last couple of years so I thought it's time to write a review. Whenever I contact AJ Parts for advice/compatibility, they always respond very quickly. Orders... See more


Company details

  1. Computer Service
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Electronic Spare Parts and Components Store

Information provided by various external sources

We Are AJ Parts UK Ltd, One of Europe’s Most Reputed and Renowned IT Solutions’ Provider & Dell Registered Partner for over 10 Years. We Are Excited to Bring You Our Professional Competence & Experience, Built over a Decade in the United Kingdom with Millions of Pleased Customers All Across Europe. With Your Support, We Now Intend to Become the Pre-Eminent IT Solutions Provider Worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

229 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(229)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from AJ Parts UK.

Excellent service from AJ Parts UK.

There was an issue with my order, and the team handled it quickly and professionally. Communication was clear throughout, and as soon as the problem was identified, the missing items were dispatched the same day with next-day delivery.

Special thanks to Kasar for the prompt support and smooth resolution. It made the whole process straightforward and stress-free.

Highly recommended.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy to find and order what I wanted

Easy to find and order what I wanted. Reasonably priced and very quick delivery. Packing was efficient and suited the fragile part I ordered.
Selected, ordered, delivered and fitted in less than 5 days. Will certainly use next time I need any components.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

What a brilliant company to deal…

What a brilliant company to deal with,the live chat I had was very good ,they asked for photos of what I needed so they could check ,which they did ,and informed me what I could have ,as I'm not completely savvy on replacement laptop screens ,they gave me good advice, I ordered on the Monday and it was with me on Wednesday, it was packaged well

1 April 2026
Unprompted review
Rated 1 out of 5 stars

2 laptop chargers were bought both were…

2 laptop chargers were bought both were defective so i requested to send them back,both chargers were made with 2 different accounts 1 account was refunded the seller said i would get a refund for both but failed to do so now they are ignoring all my messages totally im out of pocket now ive had to report them to ebay

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Good item, fair price, helpful customer support

I ordered a replacement screen for an HP Elitebook 820 G3 laptop. The new item arrived without mounting brackets. I asked for advice, and AJParts replied immediately explaining how to remove the brackets from the old screen and fit them to the new one. I did this, and successfully fitted the new screen. It is working perfectly. Quality item supplied at a fair price, with good support and service.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Sold refurbished screen

I ordered screen LP156QHG (SP) (T2) (DCI-P3 100%,Adobe RGB 89%) but received NV156QHM-NY1 V8.3 (DCI-P3 80%,Adobe RGB 77%) like "compatible" with the same specifications.
The back of the screen is covered in fingerprints.
When I plugged it in, a purple tint to the backlight was immediately visible, indicating that it's a refurbished screen with a poor-quality polarizer film.
I asked for a refund because they didn't have what I ordered. I sent the package back and was told I sent back a cracked display. I'm not sure if I did this; they didn't provide video proof of unpacking, but the quality of the display they sold me is definitely not like new.

Updated...

I want to explain the situation with the return of the screen.
To my statement that the matrix does not look new, it has multiple fingerprints on an aluminum substrate, a badly scratched protective film, the company responded with the following: "Regarding the condition, all screens are tested before dispatch; however, they are handled during packing, which may result in minor marks such as fingerprints. This does not indicate that the screen is refurbished."
I made a mistake and didn't take a video of the display inspection and packaging when sending it back. But let's be honest, the company didn't provide such clear evidence either. I was given photos and videos of the broken screen without unpacking, just a video of the inspection already unpacked screen. But then a miracle occurs! The inspector's hands were wearing gloves!!! How can I explain this? Was I lied to before, or is the quality of service really not that great? You can leave fingerprints when sending the display, but not when receiving it. Lie once, and you lose trust.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Scammers not recommended …

I ordered dell g3 lcd from them it came flex bended and not working when i contacted support they said check if the lcd is working i check it was not working i told them they said send it back.
I paid postage and sent it back and they then replied lcd is working you flex cable is faulty the same flex cable which is working with other lcd.
The refunded the partial amount deducted the postage i paid before.
I bought hp keyboard from this seller on amazon and that was faulty was aswell glad i ordered through amazon and got full refund.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Replacement LCD screen arrived by Royal…

Replacement LCD screen arrived by Royal Mail delivered when it was expected. The panel was well packaged and protected, great service. The defective panel was replaced by the new panel, it works perfectly.
Great Service and Product from AJParts, Well Done guys.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Just perfect...

My daughter broke her laptop screen in the days before Christmas! We'd already bought mouse/keyboard/printer accesories as gifts, so was worried they would not get any use as laptop was unusable. I found AJ parts online & found they were uk & stocked the exact screen I needed - yay! Their service couldn't have been any better! The screen was delivered in record time & it was packaged super secure! and worked first time. I'm so happy & I was able to repair the laptop before christmas day. Thanks AJ Parts - amazing!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

MacBook privacy filter

The part visited my laptop screen really well you can’t even tell it’s there. Very impressed with the value of money and quick shipping. don’t often leave reviews. I would genuinely quite impressed with this product for the price point.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

From an extremely satisfied customer

I run a small PC repair business and have been using AJ PARTS for laptop spares for many years. Their customer service and industry knowledge is 2nd to none, and their prices are extremely competitive. They have never let me down. Thank you for supporting me in my business, and I look forward to remaining a very satisfied customer.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely immense company

Absolutely immense company. Needed a replacement laptop screen pretty urgently and AJ Parts duly obliged. Not only fast delivery but packaging that was first class and most importantly an excellent product that has got our sons laptop back up and running. Will absolutely return in future and recommend.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Great communication and very helpful when trying to decide which part i needed for my laptop. Quick delivery and good quality. Would recommend.

6 November 2025
Unprompted review

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