Airtickets Reviews 

231
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They lure into thinking you're getting a good deal, ask you to pay deposit to reserve your dates, then when you pay balance they tell you, it was paid late and Airline has increased the price and yo... See more

Rated 1 out of 5 stars

They are professional SCAMmers. And sound like authentic agents. BEWARE! Came close to authorizing a $75 fee and realized I wasn’t calling Southwest Airlines because it felt fishy so I hung up. To any... See more

Rated 1 out of 5 stars

False adverting, they advertise the lowest fares on many comparison websites then you go right through to the payment stage which takes a lot of time filling everything in. Only be be shown the same... See more

Rated 1 out of 5 stars

There should be less than one star. Airtickets employees are terrible human beings who take advantage of and scam people. They INTERCEPTED my call to Delta, and because I was stressed, I never co... See more

Company details

  1. Flights Search Site

Information provided by various external sources

AirTickets.com: Find low airfares. Great deals on flights, hotels, vacation packages and cruises and more! Purchase luxury cruises at discounted prices. Explore the world with us.


Contact info

1.1

Bad

TrustScore 1 out of 5

231 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(231)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware: I misdialed the number on my United…

I misdialed the number on my United card. Airtickets.com answered and claimed they worked for United: United told me later they do not. Charged me an extra $364.82 for the changes I made by impersonating me on the United website. I could not dispute the charge because I provided my credit card number and the "merchant" completed the work.

15 September 2020
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD. This is fraud. While I was on the phone with them Delta called me 2x to say someone was calling pretending to be me and making changes to my reservation. They charged me $524 for what the airline would only charge $250 for. This is a scam and fraud and stay away.

7 September 2020
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM!!!

Would rather give no stars. Man on the phone, “ALVIN CLARK”, very thick Indian accent, misrepresented himself saying he worked for Delta. Booked flights and was charged over $600 when the ticket was only for $347. Told him we wanted to cancel and he argued with us about it. Told us to “hurry up” and tell us what we were charged, said he could refund one charge but not they’re “nonrefundable charge”...told him that’s fine, we would dispute it for fraud through the bank and then he stated he would not refund any charge then. Informed him that we had him on recording stating he would not refund and he hung up. Spoke with Delta and they made sure our plane charge had been cancelled. Will call the bank tomorrow once the charge isn’t pending to report this scam of a company!

24 August 2020
Unprompted review
Rated 1 out of 5 stars

Purchased tickets from this company and…

Purchased tickets from this company and called contact- Derrick Harvey and asked about the price for cancelation insurance. Gave a price and then said well I will give you the insurance for $2.00. I said ok. Now my wife had emergency surgery and she cant go anywhere for 6 months. Contacted this company and they said no refund-had no insurance. Lying SOB!! Said we could get other tickets but we have no idea how her health will be. Contacting FTC and other agencies for assistance.

20 June 2020
Unprompted review
Rated 1 out of 5 stars

NEVER AGAIN!

NEVER AGAIN!! NO FLIGHTS TO ITALY WITH CORONA AND AIRLINES CANCELED....THEY ARE TRYING TO CHARGE $325 FOR PROCESSING FEE....AIRLINES ALREADY REIMBURSED THEM...STAY AWAY

2 May 2020
Unprompted review
Rated 1 out of 5 stars

airlines imposter

When New Zealand closed it's borders, we tried to call the airlines to cancel our flight and reschedule. We called the United Airlines number listed on their website and Airtickets or Book N Air somehow intercepted the call and stated they were with United Airlines. They charged us $500 to change the dates and now United said they have no one by the name of Jack Miles. They also stated we should not have been charged anything. Lots of similar complaints on bbb website involve where they pose as a representative of Spirit, Southwest, Sun, etc..Everyone has a similar complaint and the company reuses to settle disputes. I'm amazed they are allowed to remain in business. We lost $500 that we may never recover but my goal is force them to stop this fradulent behavior through legal means.

3 April 2020
Unprompted review
Rated 1 out of 5 stars

They printed my name wrong on the…

They printed my name wrong on the ticket. Called them, was on hold for 2 hours no response. What a waste of time. Wish I had read the reviews before purchasing the ticket.

10 March 2020
Unprompted review
Rated 5 out of 5 stars

I used AirTKT to fly to London

I used AirTKT to fly to London. The flights were several hundreds of dollars cheaper than direct with airline. I decided to purchase it before I read the reviews. After I read the reviews...I was upset with myself for not looking first. Turns out ....I did not have any problems what so ever. They seem to be good as long as you don't need to change or cancel. So my first experience was great!

20 December 2019
Unprompted review
Rated 1 out of 5 stars

FRAUD COMPANY AND RUDE CUSTOMER SERVICE REPS

I wished if I had read the review. I went online to purchase a ticket for my son to travel from California to New Jersey. The airline was United Airlines. I paid for the ticket and was then told by a Air ticket customer service that they needed to contact my bank. I was on the phone for over 40 minutes confirming my bank information. you would think that, that was enough. The representative said that he had to send me an email, he NEVER said that I had to respond to the email. This CHEAT, now that I think about it DELIBERATELY sent the email to a wrong email address so I NEVER got it. He then cancelled the ticket. Called back the Monday and so happened to speak to the same guy. He was unhelpful and rude, refused to have me speak with a Supervisor. I had to repurchase the ticket at a HIGHER price. This was November 26 2019, it is December 20th and still no REFUND. I called about two weeks ago and spoke to a woman she HUNG up the phone on me. All of these airlines that have contracts with this company should be sued or brought to a consumer agency as this Company is a OBVIOUS RIP OFF. I DONT DO REVIEWS BUT I AM SO ANGRY THAT I HAVE TO. Now what I have had to do is to dispute the original charge with my bank.

20 December 2019
Unprompted review
Rated 1 out of 5 stars

Its a big scam

Its a big scam. they dont refund your money IF YOU CANCEL THE FLIGHT AND NO CUSTOMER SERVICE.lOST OVER 1000 DOLLARS TO THIS SITE.

AVOID THIS SITE TO BOOK YOUR TICKETS

28 January 2019
Unprompted review
Rated 1 out of 5 stars

scammers scammers scammers!!

scammers scammers scammers!!! l lost a whole family holiday bcos of air tickets UK. a guy called James took my money for 6 passenger and never booked any flight at all. he just issued us with a fake e-tickets. please run any time u see this company or their websites.

4 December 2018
Unprompted review
Rated 1 out of 5 stars

Why don't you just buy a shredder and…

Why don't you just buy a shredder and put your money in the shredder?
Dishonest company. Cancelled tickets and refused refund.
Do NOT! you will regret ignoring these reviews. Only buy tickets from companies based in the United States, not abroad!! Think about it.

15 October 2018
Unprompted review
Rated 1 out of 5 stars

Bad bad bad air tickets and tripsta…

Bad bad bad air tickets and tripsta they are together I wanted to change date and I went at their office a lady there said me tripsta and air ticket is closed as company.She gave me a number to speak with Lufthansa and they booked me another ticket.I lost total 900 euro for this two companies

14 October 2018
Unprompted review
Rated 1 out of 5 stars

SCAM!!! They cancelled my flight last minute without any reason & refund!

I made a booking from Kuala Lumpur to Istanbul. But they cancelled my flight last minute without any reason & no refund! I have already contacted the airline company & confirmed that the refund was already made to them but I never get any refund from them! Cant reach them on phone & email at all. I have to burn all my hotel bookings & trip packages. Such a HORRIBLE experience!

28 July 2018
Unprompted review
Rated 1 out of 5 stars

cancel my international flight!!

They sent me an email 8 days ahead of my international flight that my tickets are cancelled for technical reasons and I should contact my bank for refunds and contact the airline for rebooking. But they cannot make any request for rebooking or refund if you want to call them they are not available. SO DONT BOOK AT AIRTICKETS.COM ITS FRAUDE!!

17 July 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look