AirportParkingReservations.com Reviews 

54,278
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 6,288 reviews, reviewers had a great experience with this company. Customers frequently mention that making reservations online is extremely simple, very quick, and entirely hassle-free for people planning their upcoming trips. Visitors consistently praise the exceptionally helpful staff members along with the reliable and prompt shuttle services operating to and from the airport. However, some people mentioned that discovering the correct location or the designated pickup zone was sometimes confusing due to a noticeable lack of clear signage. A few other people also felt that waiting for delayed shuttles or dealing with unexpected parking lot capacity issues caused completely unnecessary travel stress.

What people talk about most

Service

Consumers find service to be ambiguous, reflecting a wide range of differing experiences. While many... See more

Staff

Users describe positive interactions with staff, highlighting friendly and helpful service from front desk... See more

Location

Clients share ambiguous opinions on location, with some consumers reporting difficulties finding the pickup... See more

Booking process

Customers had ambiguous experiences with the booking process, with many reviewers praising the platform for... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy, fast, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shuttle was easy to find and on time both ways. The front desk agent was extremely helpful and friendly. However, both drivers we had were not cordial or helpful and the drive to the airport was e... See more

Rated 4 out of 5 stars

Easy to make reservation. Distance to airport readily available. Cost transparent. But, there is a definite need to have more airport shuttle information available. Frequency and times of operation sh... See more

Rated 4 out of 5 stars

Don’t be in a hurry! You better arrive early enough to still give yourself the 2hr window for the airport. Representative was polite and professional, but a little slow. The driver on my return trip w... See more

Rated 4 out of 5 stars

It was very easy to make the reservation online and drop off my car. However, the attendee wasn’t paying attention (on cell) and put my luggage on a shuttle and while I was walking over to get on, t... See more


Company details

  1. Airport Shuttle Service
  2. Travel Aggregator

Written by the company

AirportParkingReservations.com is the leading provider in the U.S. and Canada of online solutions for finding convenient and affordable airport parking. Founded in 2000, the company was the first to offer online airport parking reservations. It has more than two decades of experience developing and operating online travel-related platforms.

Free Cancelations

Free Cancelations

You may cancel your reservation for a full refund at any time up to and including your scheduled arrival date. If you used Credit for some or all of your payment, that portion will be refunded in the form of Credit to your account. If you made a reservation for a lot that requires a Deposit, and need to cancel after your scheduled arrival date, your Deposit will be refunded in the form of a Credit to your account, but the Service Fee will not be refunded. If you made a reservation for a lot that requires full payment at checkout, we are unable to accept cancellations after the scheduled arrival date. For full payment lots, please be sure to cancel before your scheduled arrival date in order to receive a refund.

Contact info

4.2

Great

TrustScore 4 out of 5

54K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(54,278)

6,250 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Value and a Smooth Late-Night Return

AirportParkingReservations.com was a great deal for the price. The shuttle drivers were courteous and friendly, and it was especially nice to be able to simply pick up my car and drive home when my East Coast flight arrived after midnight.

The only thing to keep in mind at LAX is that there are specific shuttle pick-up and drop-off points. If you have a lot of luggage, as I did, it can be a bit awkward getting from the shuttle drop-off point to the airline bag drop, particularly if you need to find a luggage trolley along the way.

Overall, though, I had a very positive experience and would definitely use AirportParkingReservations.com again.

3 June 2026
Rated 1 out of 5 stars

Lot Full

Parking lot was full with cars parked in roadway. Spoke with the Hotel and they said the cars parked in roadway would be towed in morning and that I should just cancel my reservation. Now scrambling to find last minute parking right before my flight. This was not good and very frustrating and i had to settle for Economy Airport Terminal parking at double the cost. I wasn’t happy as you can imagine, my time was wasted and my experience with Embassy Suites just added undo frustration to my trip.

20 August 2026
Rated 5 out of 5 stars

Double Tree by Hilton Parking

The young man who received the vehicle was very professional, and handled my vehicle with care. The drop off was very simple, and the wait time for the shuttle to JFK wasn't long.

After arriving upon my return to JFK, and taking the Air Train to Federal Cicle was fast. The wait time for the shuttle was less than 5 minutes.

Each driver for the pick-up and drop off were professional and very helpful with loading the luggage.

I will use this parking again if leaving from JFK.

21 August 2026
Rated 5 out of 5 stars

Website was easy to access and complete…

Website was easy to access and complete reservation needs for an upcoming vacation. I wish there was a way to reserve a handicapped parking space. Otherwise, it is potluck and far away to catch the transport bus to the terminal.

21 August 2026
Rated 5 out of 5 stars

Very Pleasant Experience!

I was traveling from TF Green Airport to Nashville. I wanted to pay a reasonable amount to park my car for 4 days. This was the best experience! I did not have to wait more than 1 minute for the shuttle to pick me up and bring me to the airport. Upon arrival home, I called for pickup, and the shuttle was there in probably 5 minutes. Both drivers were very friendly and I felt safe. It's only a 3 minute drive back to the hotel parking lot where my car was parked. I would use this service every time I fly out of Green!

23 August 2026
Rated 4 out of 5 stars

The service was good

The service was good, but use of pre-booking was confusing and did’t work to register all my information. Instructions at pick up were also confusing and a little contradictory.

21 August 2026
Rated 1 out of 5 stars

When I called to confirm my parking 24…Ass at the front desk

When I called to confirm my parking 24 hours as stated I reached a person named Bernie, who was very rude misinformed and had a chip on her shoulder that was at the front desk at the lot at the Radisson at the Portland airport. I have sent their customer service a email stateing that I will never again stay at any of their hotels due to the rudness of Bernie

20 June 2026
Rated 4 out of 5 stars

Leaving our car in an open lot

There were quite a few choices for lots to leave our car in and we went with a new and different one. The price is very reasonable and the clerk was efficient and helpful. Skyway Inn Parking was a good choice, even though I thought we waited longer than necessary for all the travelers to board the van.

22 August 2026
Rated 3 out of 5 stars

I liked the location to the airport

I liked the location to the airport. I liked thr shuttle service. I gave my return flight information however when I showed up to the parking lot I waited 20 minutes because I was told my car was blocked in. I felt that could have been avoided if my reservation was reviewed.

22 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look