Airbag Team Ltd Reviews 1,607

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. The service provided is frequently highlighted as exceptional, with many people appreciating the quick turnaround times, efficiency, and the overall ease of their experience. Consumers also find the pricing to be very reasonable and the quality of the work to be high, often saving them significant costs compared to alternatives. However, some customers noted that communication could occasionally be a bit sparse. While a small group of people felt the product itself was ambiguous, the general sentiment regarding the service, staff, price, and quality remained overwhelmingly positive.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the exceptional, efficient,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's helpfulness,... See more

Product

Reviewers mention ambiguous feedback about product. Many customers praise the high quality of the repairs and... See more

Price

Clients share positive opinions on price, consistently highlighting that the services offered are... See more

Quality

Customers consistently note positive experiences with quality. Reviewers praise the high-quality job and... See more

Based on these reviews

Rated 5 out of 5 stars

Had a 2020 Plate Transit in for mot,which failed with airbag light on,found crash data stored and two seatbelts activated,gave these guys a ring who where so helpful and sent them off, they cleared t... See more

Company replied

Rated 5 out of 5 stars

Great communication from Dan when I messaged him ref frayed and sticking seat belt on my vw Golf mk7. I was a bit apprehensive about posting, sent via registered post and 4 days lated was returned... See more

Company replied

Rated 5 out of 5 stars

Excellent service. The Airbag Team clearly know their craft—they’re upfront with pricing and get the job done quickly and efficiently. I’d previously used another company who made a mess of the seatbe... See more

Company replied

Rated 5 out of 5 stars

It was a rather challenging job on fitting new seat belts onto an old stlye inertia reel seat belts for an old rolls royce corniche. turns out the original units were faulty but they didn't charge for... See more

Company replied


Company details

  1. Auto Parts Store
  2. Car Accessories Store

Written by the company

Airbag Team Ltd is Europe's market leader in all Airbag & SRS-related products. We can supply you genuine OEM airbags, dashboards & seat belts for all makes and models all with a 12-month warranty as standard! Check out our website for more information on our products and repair services!

Airbag Team Ltd, your low-cost, high-quality, vehicle repair solution! Est 2001.

Written by the company

We're committed to our quality of product!
We are the leading airbag specialist in Europe, with over 20 years of experience you can rest assured that our experience and knowledge will help you get the correct part, at the right price for you! All our products are genuine OEM manufacturer parts and come with a 12-month warranty as standard. Speak to the team today and see how we can help you get your vehicle back on the road!

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Excellent service, I would highly recommend…

7 April 2026
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for the review.

We pride ourselves on our service and we're glad to hear it met your expectations.

Thank you Airbag Team.

Rated 5 out of 5 stars

Transit Crash data reset & seatbelt repair.

Had a 2020 Plate Transit in for mot,which failed with airbag light on,found crash data stored and two seatbelts activated,gave these guys a ring who where so helpful and sent them off, they cleared the data and repaired the belts,all within a few days ready for retest,Highly recommend.
Thanks.

2 March 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We always do our best to turn orders around quickly to get our customers cars back on the road safely. if you ever need us again you know where to find us.

Thank you Airbag Team.

Rated 5 out of 5 stars

SEAT BELT REPAIR.

I Purchased A Damaged Car And When It Arrived The SeatBelts Had Retracted,I Called A Couple Of People On Prices etc,I Called Air Bag Team,Spoke To Adam Who Priced The Items I Required,Explained The Procedure And Time Frame,It Was A Few Months Later When I Started The Repair,Calld Adam,Sent Off The Seat Belts And The Air Bag Module,3 Days Later My Seat Belts Arrived Back,The Price I Was Quoted Months Before Remained The Same,The Service Was Fantastic And Every Member Of The Team I Spoke To Was Extreemly Helpful,I'd Like To Thank All The Team And Won't Hessitate To Use Them Again.

5 February 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We're glad you were satisfied with our service and if you ever need us again you know where to find us.

Thank you Airbag team.

Rated 5 out of 5 stars

Profesional and very quick services.

Profesional and very quick services.
The best👏

2 April 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We always do our best to ensure we get our customers back on the road quickly and safely.

Thank you Airbag Team.

Rated 5 out of 5 stars

A good service very helpful people and…

A good service very helpful people and a quick turnaround.

24 March 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for the review.

We always try to turn our orders around as quickly as possible to get our customers back on the road safely.

Thank you Airbag Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. The Airbag Team clearly know their craft—they’re upfront with pricing and get the job done quickly and efficiently. I’d previously used another company who made a mess of the seatbelt, but thankfully the Airbag Team were able to repair it and save me a significant amount of money.

10 March 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We have over 20 years experience with SRS components and put that knowledge to good use to get people back on the road safely. If you ever need our services again you know where to find us.

Thank you Airbag Team.

Rated 5 out of 5 stars

Great guys to deal with brilliant…

Great guys to deal with brilliant advise and help, Just ordered new curtain air bags, knee air bag plus the dash, strongly recommend them. Thanks to Sam & Dan

1 April 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We will pass on your feedback to Sam and Dan. If you ever need anything again give us a call.

Thank you Airbag Team.

Rated 5 out of 5 stars

I ordered and paid for an airbag squib…

I ordered and paid for an airbag squib connector and wires. The item hadn't arrived when expected, and when I contacted this company by telephone, they got straight on it and dispatched the item immediately with one of their staff members going to the post office and sending it Royal Mail Special Delivery to arrive the next day (on a Saturday) at a cost of £9.00 which they paid for even though I offered. I was impressed.

21 March 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for the review.

We always try to resolve any issues as quickly as they arise in order to maintain high levels of customer service. We are glad to hear we got everything sorted for you.

Thank you Airbag Team.

Rated 5 out of 5 stars

The service is exceptional

Exceptional service—after resetting my 12V Porsche battery, they resolved a further issue from my side quickly and without hassle. Truly amazing support.

23 March 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We always do our best to resolve any issues and make sure our customers are back on the road safely.

Thank you Airbag Team.

Rated 5 out of 5 stars

Absolutely phenomenal service from the…

Absolutely phenomenal service from the team, I have been searching for an airbag for my C Class for 8 months - Have been through possibly 11 that did not fit so did not have a great deal of hope, but alas the team managed to source and provide the exact one I needed.

Very quick and exceptional service

20 March 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for the review.

We have over 20 years experience and always do our best to ensure our customers are satisfied.

Thank you Airbag Team.

Rated 5 out of 5 stars

Great service

Great service

12 March 2026
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for the review.

We pride ourselves on customer service and we are glad to hear you were happy with the service provided.

Thank you Airbag Team.

Rated 5 out of 5 stars

Very efficient service and a good…

Very efficient service and a good saving on new price

24 February 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We always try to turn orders around as quick as possible to get you back on the road safely.

Thank you Airbag Team.

Rated 5 out of 5 stars

Part was found very quickly and The…

Part was found very quickly and The Airbag Team packed it and posted efficiently. Will certainly use again.

11 February 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We always try our best to process orders quickly and efficiently to get our customers back on the road safely. You know where to find us if you ever need us again.

Thank you Airbag Team.

Rated 5 out of 5 stars

Excellent customer service from Sam

Excellent customer service from Sam. Fast turnaround. Will definitely use again and highly recommend.

2 February 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We're glad you received such excellent service from Sam. We will pass on your feedback to him. If you ever need us again you know where to find us.

Thank you Airbag Team.

Rated 5 out of 5 stars

Fantastic service from start to finish.

Fantastic service from start to finish.
Sam dealt with my enquiry and kept me updated.
Very fast turnaround service at a very reasonable price.
Well done team!

25 February 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for the review.

We're happy to hear you were satisfied with every step of the process. We will pass on your feedback to Sam as well.

Thank you Airbag Team.

Rated 5 out of 5 stars

Excellent

Excellent, fast turnaround and first class service, quality workmanship

3 February 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving the review.

We pride ourselves on our service and we're glad it met your expectations. We hope you use us again in the future.

Thank you Airbag Team.

Rated 5 out of 5 stars

Top quality services as always...!!!!

Top quality services as always...!!!!
I have used this company now for years and they don't let you down. Many thanks.

17 February 2026
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for the review.

We are happy to hear our service has remained up to standard over the years. We hope you continue to use us in the future.

Thank you Airbag Team.

Rated 5 out of 5 stars

Amazing

Adam and the team kept us always updated and in the loop regarding costs and completion.
We have dealt with them multiple
Always a great pleasure to work with them.

7 January 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We are glad you keep using us for your orders and the pleasure is all ours. We hope to see you again soon.

Thank you Airbag Team.

Rated 5 out of 5 stars

It was a simple process to follow

It was a simple process to follow, The repaired bags were returned safely and in a timely manner. Really happy with the Air Bag team.

13 February 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We try to make everything as easy as possible for customers so they can back on the road safely and as soon as possible.

Thank you Airbag Team.

Rated 5 out of 5 stars

Top service as usual from the airbag…

Top service as usual from the airbag team. Sorted out a set of seatbelts for colour change. An airbag ECU reset and a pair of front seatbelt rebuild.

25 February 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We're glad to hear our service meets your expectation every time across the full range of what we offer. We hope to see you again.

Thank you Airbag Team.

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