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Review summary

Created with AI, based on recent reviews

Looking at 517 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the ease of use and navigation of the website, especially with the new UI design and features. People are also generally satisfied with the speed and efficiency of payments, with many reporting instant withdrawals and quick transactions. However, some people were dissatisfied with the customer service, describing it as non-existent or unresponsive. Reviewers frequently mention issues with payment withdrawals, particularly with certain methods like Sochitel, where transactions show as "successful" but funds are not received. There are also concerns about delays in survey approvals and rewards reflecting on dashboards.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting successful and fast payments, especially for... See more

Website

Customers had negative experiences with the website, particularly after a recent migration to a new platform.... See more

Response time

Users describe negative interactions with response times. Many reviewers report a lack of response to emails... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing deep dissatisfaction and... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers appreciate the platform's ease of use,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I was able to withdraw my reward through my network in under a minute, which was honestly impressive. The surveys are legit—approval can take some time, but once it goes through and you hit the $3 ma... See more

Company replied

Rated 3 out of 5 stars

Good afternoon Afrisight. I was opportuned to find the withdrawal option available this afternoon and I've been trying to withdraw but it has been given me issues. When I used the Sochitel option, it'... See more

Company replied

Rated 3 out of 5 stars

Trying to withdraw with sochitel is a headache, it just says successful but doesn't work. I've sent an email to support concerning bank transfer being unavailable and I was told the matter would be es... See more

Company replied

Rated 3 out of 5 stars

I've been using this survey sight for years, definitely worth my time although recently I'm experiencing issues with the airtime withdrawals. Trying to withdraw with sochitel is a headache, it just s... See more

Company replied


Company details


Contact info

2.9

Average

TrustScore 3 out of 5

670 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

I've been using this survey sight for…

I've been using this survey sight for years, definitely worth my time although recently I'm experiencing issues with the airtime withdrawals.
Trying to withdraw with sochitel is a headache, it just says successful but doesn't work.Support is basically not working. This is the second time I'm trying to withdraw, and to be honest the first time was relatively easy but maybe it's because it was before they upgraded to this new site. Would love if this can be worked on.

6 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Sorry to hear Sochitel withdrawals are giving you grief 😊. We've noted the issue and will look into it. Can you DM us with the transaction details so we can check on it? Thanks for your patience, and glad you've enjoyed using Afrisight over the years!

Rated 2 out of 5 stars

i have been trying to withdraw my…

i have been trying to withdraw my earning as airtime but Reloadly is not working. I also tried Sochitel; it shows that the transaction was successful, but I do not receive the airtime, and the amount is later reversed.it is really upsetting because i have not recieved any cashout since i jind the platfor and im begining to doubt the credibility

5 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Kindly provide the requested details so we can assist you further 😊.

Rated 3 out of 5 stars

I give this survey website 3 stars for…

I give this survey website 3 stars for stressing me before approving my completed surveys taking months. I'll give them five stars in their disbursement of funds to bank account and mobile number done in a few seconds

4 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thanks for the feedback, will work on it 😊. Glad payouts are on point though!

Rated 2 out of 5 stars

𝐴𝑚 𝑡𝑟𝑦𝑖𝑛𝑔 𝑡𝑜 𝑤𝑖𝑡ℎ𝑑𝑟𝑎𝑤 𝑤𝑖𝑡ℎ 𝑠𝑜𝑐ℎ𝑖𝑡𝑒𝑙 𝑖𝑡…

𝐴𝑚 𝑡𝑟𝑦𝑖𝑛𝑔 𝑡𝑜 𝑤𝑖𝑡ℎ𝑑𝑟𝑎𝑤 𝑤𝑖𝑡ℎ 𝑠𝑜𝑐ℎ𝑖𝑡𝑒𝑙 𝑖𝑡 𝑖𝑠 𝑠𝑎𝑦𝑖𝑛𝑔 𝑠𝑢𝑐𝑐𝑒𝑠𝑠𝑓𝑢𝑙 𝑏𝑢𝑡 𝑡ℎ𝑒 𝑓𝑢𝑛𝑑𝑠 𝑖𝑡 𝑖𝑠 𝑠𝑡𝑖𝑙𝑙 𝑖 𝑡ℎ𝑒 𝑎𝑐𝑐𝑜𝑢𝑛𝑡?

3 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Kindly provide the requested details so we can assist you further .

Rated 5 out of 5 stars

Amazing experience. Love Afrisight

The withdrawals options works well. Easy to withdraw. Love it so much. The best app ever. The best experience. Give you 5 star ratiñg.

3 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you so much for the 5-star rating! We are thrilled to hear that you're enjoying the app and that the withdrawal process is working smoothly for you. Thank you for being such an enthusiastic part of the Afrisight community!

Rated 1 out of 5 stars

Hello

Hello, please I need help. I tried to cash out but it keeps rejecting. It shows “successful” but I did not receive the airtime, and the bank transfer method is unavailable.
Please can you help me withdraw manually? I have $ in my balance.
Also, my reward has been pending.

2 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Kindly provide the requested details so we can assist you further .

Rated 1 out of 5 stars

Nothing working in this platform

Nothing working in this platform.
The payout options don’t work and it always gives me nothing. It is completely scamming. Support team doesn’t respond.

2 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Kindly provide the requested details so we can assist you further 😊.

Rated 3 out of 5 stars

Withdrawal Issues

Good afternoon Afrisight. I was opportuned to find the withdrawal option available this afternoon and I've been trying to withdraw but it has been given me issues. When I used the Sochitel option, it'll show top-up successful but it'll bounce back to my account and I've not been credited on my line either. I've messaged the support many times but it wasn't attended to.

1 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly

Rated 1 out of 5 stars

The new platform is utterly ridiculous…

The new platform is utterly ridiculous and rubbish nothing seems to work, approval of surveys zero, payout is also zero
Kindly transfer my balance to the new platform

1 January 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Kindly provide the requested details so we can assist you further 😊.

Rated 5 out of 5 stars

I had love afrisight because it pay…

I had love afrisight because it pay fast just now I begin to see some error it had, I made a top up which show successful transaction but I couldn't receive the airtime, please correct this error before it damage the good reputation of this site

1 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your details; kindly send them to us so that we can assist you accordingly

Rated 1 out of 5 stars

Airtime recharge not dropping

1 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"Thank you for sharing your feedback. We would like to investigate this matter further and assist you accordingly. Could you please provide your account details by sending an email to our support team at info@afrisight.com? Once we have this information, we will be able to look into your case and provide a resolution

Rated 1 out of 5 stars

Tried the payout for some time but…

Tried the payout for some time but still nothing.
Always request successful but it doesn't seem to be seen

1 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 1 out of 5 stars

Payment

Good morning Afrisight. I was opportuned to find the withdrawal option available and I've been trying to withdraw but it has been given me issues. When I used the Sochitel option, it'll show top-up successful but it'll bounce back to my account and I've not been credited on my line either. I've messaged the support many times but it wasn't attended to.

1 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

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