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Review summary

Created with AI, based on recent reviews

Looking at 525 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the ease of use and navigation of the website, especially with recent updates to the user interface. People also frequently mention the quick and instant nature of payments once they are successfully processed, with some noting that withdrawals can be very fast. However, a significant number of people were dissatisfied with the customer service, often reporting unresponsiveness and a lack of resolution for their issues. Many also experienced problems with the payment system, including difficulties with withdrawals, unavailable payment methods, and delays in receiving their earnings. Some customers also found the website to be problematic, particularly after recent changes, leading to frustration with its functionality.

What people talk about most

Payment

Customers had ambiguous experiences with payment. While some reviewers reported swift and immediate payments,... See more

Website

Consumers express significant frustration and dissatisfaction with the website. Many reviewers report issues... See more

Response time

Reviewers express significant dissatisfaction with response times. Many customers report not receiving any... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report that support is... See more

User experience

Reviewers highlight ambiguous aspects of user experience. While some customers appreciate the simple, fast... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good afternoon Afrisight. I was opportuned to find the withdrawal option available this afternoon and I've been trying to withdraw but it has been given me issues. When I used the Sochitel option, it'... See more

Company replied

Rated 3 out of 5 stars

I was able to withdraw my reward through my network in under a minute, which was honestly impressive. The surveys are legit—approval can take some time, but once it goes through and you hit the $3 ma... See more

Company replied

Rated 3 out of 5 stars

Great platform to earn. Not fully hassle free. Though they do have some network issues from time to time and some surveys you do, after spending a lot of time answering, ,they either say you are sc... See more

Company replied

Rated 3 out of 5 stars

Trying to withdraw with sochitel is a headache, it just says successful but doesn't work. I've sent an email to support concerning bank transfer being unavailable and I was told the matter would be es... See more

Company replied


Company details


Contact info

2.9

Average

TrustScore 3 out of 5

674 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I had love afrisight because it pay…

I had love afrisight because it pay fast just now I begin to see some error it had, I made a top up which show successful transaction but I couldn't receive the airtime, please correct this error before it damage the good reputation of this site

1 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your details; kindly send them to us so that we can assist you accordingly

Rated 1 out of 5 stars

Airtime recharge not dropping

1 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"Thank you for sharing your feedback. We would like to investigate this matter further and assist you accordingly. Could you please provide your account details by sending an email to our support team at info@afrisight.com? Once we have this information, we will be able to look into your case and provide a resolution

Rated 1 out of 5 stars

Tried the payout for some time but…

Tried the payout for some time but still nothing.
Always request successful but it doesn't seem to be seen

1 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 1 out of 5 stars

Payment

Good morning Afrisight. I was opportuned to find the withdrawal option available and I've been trying to withdraw but it has been given me issues. When I used the Sochitel option, it'll show top-up successful but it'll bounce back to my account and I've not been credited on my line either. I've messaged the support many times but it wasn't attended to.

1 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 1 out of 5 stars

hello

hello, i have tried several times on sochitel, it says successful but theres no money on my mobile wallet.. i have written emails to the customer support and i have not been answered. also try and add other platforms like paypal or mobile wallets withdraws directly. kindly assist

1 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 1 out of 5 stars

Afrisight no really rate Nigerians…

Afrisight no really rate Nigerians again sha. It's sad, but I'm done complaining. Y'all have a good one👎

1 April 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 2 out of 5 stars

Withdrawal problem

Tried to withdrawal via mobile top up but it keeps on saying top up successful but eventually it never reflects

31 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 1 out of 5 stars

Cannot withdraw for months

Cannot withdraw for months. Tried again today still can't withdraw. I will keep leaving negative reviews until that gets fixed.

31 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We apologize for the inconvenience. Please do try to withdraw again, and kindly note that our monthly withdrawal limit is $30.

Rated 1 out of 5 stars

I want to withdraw my money please

Please 🥺 I want to withdraw my money from my afrisight account .

Below is the details 

Email: veddo200

Amount: withdraw all

Account number: 8035434795

Bank name: Opay

Account name: Victor James 

Thank you for assistance.

3 February 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 2 out of 5 stars

I have been trying to up but it is…

I have been trying to up but it is bouncing back no top up yet, they should have PayPal withdrawal like the former Afrisight app, this one is hectic, and I hope they can improve for better.. I have trying sochitel top up and it is saying successful but not yet , no reflection of anything

31 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly

Rated 1 out of 5 stars

I withdrew 3.05$ by buying airtime but…

I withdrew 3.05$ by buying airtime but it hasn’t reflected and it showed successful why? What’s happening?

31 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"Thank you for sharing your feedback. We would like to investigate this matter further and assist you accordingly. Could you please provide your account details by sending an email to our support team at info@afrisight.com? Once we have this information, we will be able to look into your case and provide a resolution

Rated 3 out of 5 stars

Trying to withdraw with sochitel is a…

Trying to withdraw with sochitel is a headache, it just says successful but doesn't work. I've sent an email to support concerning bank transfer being unavailable and I was told the matter would be escalated but till now nothing. Support is basically non-existent. This is the second time I'm trying to withdraw, and to be honest the first time was relatively easy but maybe it's because it was before they upgraded to this new site. Please do better.

30 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 1 out of 5 stars

Payout not successful

Hi, I tried top up request which showed it was successful but no credit received.

31 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 2 out of 5 stars

From bad to worse

From bad to worse. Every request (Withdrawal made, are yet to be effective).

30 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your details; kindly send them to our email so that we can assist you accordingly.

Rated 1 out of 5 stars

Good afternoon Afrisight

Good afternoon Afrisight. I was opportuned to find the withdrawal option available this afternoon and I've been trying to withdraw but it has been given me issues. When I used the Sochitel option, it'll show top-up successful but it'll bounce back to my account and I've not been credited on my line either.

30 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 2 out of 5 stars

I have been trying to cash out airtime

I have been trying to cash out airtime, but Reloadly is not working. I also tried Sochitel; it shows that the transaction was successful, but I do not receive the airtime, and the amount is later reversed.and also I have balance on my old afrisight but they have not been migrated uptill now

30 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 1 out of 5 stars

Incompetent afrisight

Good afternoon Afrisight. I was opportuned to find the withdrawal option available this afternoon and I've been trying to withdraw but it has been given me issues. When I used the Sochitel option, it'll show top-up successful but it'll bounce back to my account and I've not been credited on my line either. I've messaged the support many times but it wasn't attended to. Your customer service is the worse in the history of survey applications

30 March 2026
Unprompted review
Rated 1 out of 5 stars

I remember I gave you 4 stars for a…

I remember I gave you 4 stars for a good work done by updating your payment options, I take that back why is it that just after less than a month you guys have switched back to what's many of your users where complaining about. Now the payment via bank and flutterwave has been taken off and the same problematic Reloadly has been brought back. Your reviews isn't encouraging at all and you keep making the same mistakes. I'm disappointed in y'all honestly

26 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 1 out of 5 stars

I've tried withdrawing 6$ for the past…

I've tried withdrawing 6$ for the past 6 hours payout is always unavailable and when it's available it tells me the payout is successful but nothing shows up in my account

27 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

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