DFDS Dunkirk Dover

DFDS Dunkirk Dover Reviews

A product’s star rating is calculated as the average of all its reviews.


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65.1K Reviews

4.4

The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.


Here’s what people highlighted

Quality

4.5

344 ratings

Staff

4.7

343 ratings

Value for money

4.3

351 ratings

Product details

All reviews


Rated 3 out of 5 stars

Am not sure how lanes are given , would have thought first come gets priority but we were scheduled for a 12 pm ferry and we arrived at 11.09 where the check in guys gave me a ferry for 2 pm citing that I might not make it to the 12 pm because of the big line , eventually we did make it T 11.50 and inspire of a request that Inhad 85 and 80 year old parents was not allowed on the 12 pm ferry . Since now we were second in the queue for the 2 pm ferry we only boarded after two or three other lines were allowed before us

Quality: 3
Staff: 3
Value for money: 4
Rated 5 out of 5 stars

We were happy to get the 6 o' clock ferry as we arrived 140 minutes earlier for the 8 o'clock ferry. This was a good service.

Quality: 5
Value for money: 4
Rated 4 out of 5 stars

The port of Calais at the moment is in chaos and offers terrible service so this time I decided to use DFDS from Dunkirk. The port area was practically deserted -( mid Afternoon on a Saturday). Book-in was efficient, having allowed loads of time to get through passport and customs, we arrived early enough to be offered an earlier sailing. French Customs control was quick - and French manned followed by UK Passport Control then UK Customs which was manned by French Serco employees. Seems like duplication for no benefit. The Ferry wasn't exactly modern but we loaded on time, left on time and arrived in Dover on time. All of which beats our last very poor experience with P&O which was badly organised and an hour late. So, if you aren't looking for fancy bling and want just a reliable boat service try Dunkirk rather than Calais. And for those coming from Germany it's 40 km shorter distance to get to the ports. Travel time is 2hrs - so about 30mins longer than the Calais route but that makes little difference if the Calais route is running late and its present disorganised mess.

Quality: 3
Value for money: 3
Rated 1 out of 5 stars

We were told to use the green stairs. But unfortunatly in the upper stocks the doors, which are locking the stairs, wether weren't painted green nor were signed as green stairs! As this is a major safty issue in an emergency, responseable Managers should act NOW !!

Quality: 1
Staff: 3
Value for money: 3
Rated 4 out of 5 stars

Very good americano.

Quality: 4
Staff: 5
Value for money: 3
Rated 5 out of 5 stars

Every thing was very good

Quality: 5
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

Great price and lots of times to choose from. Great service and staff.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

All good,thanks again

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

DFDS WAS GOOD BUT THE RESTAURANT AND THE FOOD WAS DISEASTER

Quality: 4
Staff: 3
Value for money: 3
Rated 4 out of 5 stars

Basically fine, but more expensive compared to our trip 2 years ago.

Quality: 4
Staff: 4
Value for money: 3
Rated 5 out of 5 stars

Thank you very much

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

Like always we had very friendly welcome at check in and on board. Perfect start into our holiday.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Everything worked fine

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

The crossing was fine, on time, exactly as I expected

Quality: 4
Staff: 5
Value for money: 3
Rated 5 out of 5 stars

Great connection to the UK.

Quality: 4
Staff: 5
Value for money: 4
Rated 1 out of 5 stars

My ferry was 20 PM to DFDS Dunkirk Dover They cancelled it and to go calais to dover to get 23 Pm was so bad yesterday I'm not get back anything also the food test bad and high prices 😫 totally not except the quality off staffing

Quality: 1
Staff: 3
Value for money: 1
Rated 4 out of 5 stars

Good prays

Quality: 5
Staff: 4
Value for money: 5
Rated 5 out of 5 stars

We were 2 hours early and we're aloud to board

Quality: 5
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

Late 30 minutes,good food

Quality: 5
Staff: 5
Value for money: 5