DFDS Dover Dunkirk

DFDS Dover Dunkirk Reviews

A product’s star rating is calculated as the average of all its reviews.


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65K Reviews

4.4

The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.


Here’s what people highlighted

Quality

4.5

298 ratings

Staff

4.7

298 ratings

Value for money

4.4

300 ratings

Product details

All reviews


Rated 5 out of 5 stars

Very pleasant crossing

Quality: 4
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

DFDS to Dunkirk has always been our first choice when driving to France and will continue to be

Quality: 4
Staff: 5
Rated 5 out of 5 stars

I really like the dfds service we use it a lot. The one this that is difficult is customer feedback or support on the a ferry website I bought a flexi ticket during Covid, and had to postpone because I got covid and couldn’t travel (for other people’s safety then) I could not reach the customer support to do this and ended up having to buy a second ticket. This sucked. If you are reading this please contact me , because you still owe me the money ey back. Apart from that it’s a great service

Quality: 4
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

We arrived early at Dover Port and we were allowed to get on an earlier ferry that was just about to leave! That was super especially for the three children who didn’t have to wait 1 1/2 hours for our own ferry! Thank you DSDF!

Quality: 4
Staff: 5
Value for money: 3
Rated 5 out of 5 stars

Very happy!

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

The service is very good but always there is not enough space for the people…maybe you can work on that … I know on that time is extremely busy, but please try to think about those periods.!

Quality: 4
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

The price was value for money. It was on time. I will recommend it for everyone.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

All perfect

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I travel with you many times, it would be nice to get maybe a voucher for a coffee or something as being a regular traveler

Quality: 5
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

Dear AFerry.com, Thank you for your email. I would rate DFDS Dover Dunkirk highly for their good service, punctuality, respectful and helpful staff, and cleanliness. I was also very impressed with the quality of the food. My only concern is that the price was a bit high. Thanks! Best regards Jamaal mahamed

Quality: 5
Staff: 5
Value for money: 5
Rated 1 out of 5 stars

very bad, and I arrived an hour late, it would be better if you gave me half of the amount paid

Quality: 1
Staff: 5
Value for money: 1
Rated 5 out of 5 stars

I really appreciated how helpful and hospitable the staff was and at the same time the beauty of the deck could not be better. Merry Christmas and God bless us !

Quality: 5
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

Really good @ flexible customer service Thanks

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Lovely staff, was let down slightly by the expensive Harry Ramsdens fish n chips onboard but overall the ferry was nice and clean, just 30 mins late on the return leg.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

I like taking the DFDS ferry from Dover to Dunkirk because it offers a little more time to relax from driving. Amenities are plentiful on the boat and there is a Duty Free shop before one boards. The crossing itself is always very good, even in rough weather, so no issues there at all. Overall, I enjoy the experience with this particular service/route.

Quality: 5
Staff: 5
Value for money: 5
Rated 3 out of 5 stars

Very expensive fare for the trip

Quality: 4
Staff: 4
Value for money: 2
Rated 5 out of 5 stars

Easy quick check in, offered an earlier sailing too

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

Well at least it driving ok

Staff: 4
Value for money: 4
Quality: 4
Rated 5 out of 5 stars

Everyone is friendly and helpful. Joyce of food and drinks is very good 👍🏻

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Stable journey considering the storm. However it did leave an hour late. Adequate seating and plenty of it

Quality: 4
Staff: 4
Value for money: 4