Aside from the barbaric horde of teenagers on a school trip, all good as usual
Staff: 5
Value for money: 5
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good happy
Quality: 5
Staff: 5
Value for money: 5
We were very grateful to be offered an earlier ferry and the ship was very different to the ones we have taken in the past. Looked new and modern. This one actually went to Calais, which didn't really affect our travel plans by much at all. The duty-free shop had an open-air feeling about it with benches and trees in the middle. We got our normal Dunkirk to Dover ferry on our way back, which was on time and a very pleasant crossing. Very highly recommended.
Quality: 5
Staff: 5
Value for money: 5
Really nice quick service
Quality: 5
Staff: 5
Value for money: 5
My 2pm ferry was cancelled on the day, but we were informed and transferred to Dover to Calais at no extra cost so only 40 minutes delay, but well taken care off
Quality: 4
Staff: 5
Value for money: 3
Excellent professional crew.
Staff: 5
Value for money: 5
We were booked on the 10:00 ferry from Dover to Dunkirk. Arrived at 08:45 then queued for over an hour at passport control, only to be told we missed the 10:00 and were rebooked on the 12:00. Consequently, we missed an important appointment in Antwerp. The whole check in system needs to be improved drastically and reduce queuing times.
Quality: 4
Staff: 4
Value for money: 4
Still expensive, but great service thanks
Quality: 5
Staff: 5
Value for money: 3
We use the Dover to Dunkirk ferry at least four times a year to visit family. Most times it’s on time and loading/unloading is smooth. Passport control and security checks at Dunkirk were painfully slow on our latest trip. I would use the onboard catering more if there was a broader healthy snacks offering. Overall a good service and value for money.
Quality: 4
Staff: 5
Value for money: 5
Ferry was an hour late leaving Dover due to somehow loading a wrong coach, apart from that great service asual.
Quality: 5
Staff: 5
Value for money: 5
Got me on an earlier ferry, staff all great, well looked after as i was in the Premiere lounge, arrived on time, disembarked quickly. I do tend to use DFDS for my trips over to Europe, good value, and plently of ships.
Quality: 5
Staff: 5
Value for money: 5
We booked with premium lounge and the staff were very attentive, and the trip was much more comfortable
Quality: 5
Staff: 5
Value for money: 5
It was very good.
Quality: 5
Staff: 5
Pricy trip any way
Quality: 5
Staff: 5
Value for money: 4
Ok Thank You.
Quality: 5
Staff: 5
Value for money: 5
Good service and friendly staff , good duty free prices
Quality: 4
Staff: 5
Value for money: 4
Does what it says on the tin, could be cheaper
Quality: 4
Staff: 4
Value for money: 3
Not too bad.
Quality: 4
Staff: 4
Value for money: 5
Keep up the good work 👍
Quality: 5
Staff: 5
Value for money: 5
Great experience from start to finish. I found booking on the app very easy, clear and intuitive. The checking-in was satisfy and straight forward with no delay to boarding in the car. Onboard facilities were very good. It was clan, comfortable and the food I had was very good. All round, I would prefer this experience to the train any day.
Quality: 4
Staff: 5
Value for money: 5