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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and extensive knowledge, making interactions very positive. Many people highlight the excellent customer service, noting the team's supportive and professional approach. The service provided is consistently described as top-tier, with users appreciating the intuitive and user-friendly system that simplifies their work. However, some people were dissatisfied with the professionalism of the firm, mentioning that they felt it was unprofessional and raised concerns regarding value or pricing.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like Tim... See more

User experience

Consumers find the user experience to be positive, highlighting the platform's intuitive and easy-to-navigate... See more

Service

Clients share positive opinions on service, consistently praising the helpfulness and efficiency of the team.... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Did an onboarding session with Tim Feather BDM this morning. Super helpful. Having previously used another sourcing system & their tools, I will be switching to Advise Wise for my future Equity Relea... See more

Company replied

Rated 5 out of 5 stars

Advise Wise may be relatively new to the Later Life market but they're not trying to re-invent the wheel. Instead they are building on what's already there to give todays advisers exactly what they ne... See more

Company replied

Rated 5 out of 5 stars

I approached Advise Wise to help source a lifetime mortgage with a lender that accepted a property on an unadopted road and did not require a permit for a septic tank that was installed prior to legis... See more

Rated 5 out of 5 stars

Advise Wise is a great portal with exception functionality. The BDM (Tim) is an invaluable resource which I have used many times to successfully place equity release cases which are difficult to place... See more

Company replied


Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Providing qualified financial advisors with a powerful, secure and easy-to-use tool to recommend lifetime mortgages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best sourcing tool available

Well what can I say, the platform takes all of the hard work out of researching for Equity release plans, so many useful features and filters!

Fantastic support from Daniel and Tim too, here's to many more years of offering a top class service to our clients.

Thank you,

24 February 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Eric, we are glad you enjoy our platform!

Rated 5 out of 5 stars

Advice Wise Adviser Support

I have used Advice Wise Equity Release sourcing and broker support system for over a year.

It is a simple system to use making it very easy to complete the Advice and Application process from start to finish in an extremely compliant way.

I would like to especially thank Tim Feather for all his assistance during our telephone discussions.

21 February 2025
Unprompted review
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Reply from Advise Wise

Many thanks for your review Paul! We're glad you find our platform easy to use

Rated 5 out of 5 stars

An impressive sourcing system backed up by excellent service.

We use the Advisewise sourcing system to establish the best product from the whole of the market, which meets our customers needs. They offer excellent backup support through Dan Edmonson & Tim Feather & any problems are quickly resolved. Their in depth knowledge on the helpdesk is second to none.
Highly recommended!

18 February 2025
Unprompted review
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Reply from Advise Wise

Thank you for your review!

Rated 5 out of 5 stars

Demo of Advise Wise systems

Had a great demo with Tim Feather of this system which looks great with lots of 'extras' to the system. It seems extremely easy to use and I am going to start using the system to quote.

5 February 2025
Unprompted review
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Reply from Advise Wise

Thanks for your review Jemma!

Rated 5 out of 5 stars

Impressive!

Having had a demonstration of how the Advise Wise portal works with Tim Feather, using various client and property scenarios, I am very impressed with how easy it is to do detailed research for clients. With tools built in, requiring the input of client details only once, it significantly reduces the time it would otherwise take to enable a clear recommendation to be made and to create a file of evidence to support that recommendation. There are also easy links to a range of key companies, including lenders, solicitors, surveyors, which facilitates quick and easy access to additional information and documents where needed. Thank you for the demo, Tim!

31 January 2025
Unprompted review
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Reply from Advise Wise

Many thanks for your review Louise!

Rated 5 out of 5 stars

Excellent platform, full of useful features

A brilliant, very user-friendly platform, built with advisers in mind and packed full of features to make our job easier. Tim Feather and the team were super-responsive and on hand with quick support when needed. 5 stars.

12 December 2024
Unprompted review
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Reply from Advise Wise

Thanks for you review Ben! We're glad you are enjoying the platform and our helpdesk support

Rated 5 out of 5 stars

Had a great demo by Tim Feather

Had a great demo by Tim Feather. He took time to show us all of the features of the Advise Wise system and explained everything in detail, answering any questions that we had.

12 December 2024
Unprompted review
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Reply from Advise Wise

Thanks for you review Ashley.

Rated 5 out of 5 stars

I am an experienced adviser and have…

I am an experienced adviser and have been using Air sourcing as my main resource tool.
However, things are about to change after a 30-minute session with Tim Flowers.
Tim demonstrated the advice wise system it looks a lot simpler than what I have been used to. No doubt there will be some teething problems but worth the pain, as I can already see the gain.
Thank you, Tim and your offer of ongoing support.

3 December 2024
Unprompted review
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Reply from Advise Wise

Thanks for you review Mr Cunningham! We're glad you are enjoying the platform and our helpdesk support

Rated 5 out of 5 stars

A great introduction to the system.

A great introduction to the system.

Thank you Tim Feather for showing me round the Advise Wise Sourcing System. Very interested to see the features and look forward to working with you soon.

26 November 2024
Unprompted review
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Reply from Advise Wise

Thank you for your review Richard

Rated 5 out of 5 stars

Having been introduced to the…

Having been introduced to the Advisewise system, helped tremendously by Tim Feather, I was very impressed with not just the system but the way in which Tim was able to help steer me through the various functions

13 November 2024
Unprompted review
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Reply from Advise Wise

Thank you for your review Gordon

Rated 5 out of 5 stars

Demonstration of Platform

Completed a webinar demonstration with Tim Feather. This was very helpful ensuring that I am sourcing products correctly ensuring that my clients are getting the best product available for their needs and objectives. The calculators and other information available from the platform is very helpful when dealing with customers objections and very helpful when building a clients file.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. Brilliant sourcing tool that really helps break through the complexity of all of the different products out there. The team have always been great when we bring new features or products to the market - this means advisers can be confident that they can choose the best and most suitable products for their customers!

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Great team and easy to use portal

I would like to commend Tim Feather his for his ongoing technical and product related support. I would recommend Advise Wise to all Later Life intermediaries. The portal is easy to navigate and if you get stuck the team is at the end of the phone to support you.

18 September 2024
Unprompted review
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Reply from Advise Wise

Thanks for you review Katie! We're glad you are enjoying the platform and our helpdesk support

Rated 5 out of 5 stars

Was skeptical when we first started…

Was skeptical when we first started using Advice wise but after a demonstration on how to get the most out of the service, I have found the system easy to use. I have recently used Steve Bortoft to help with a difficult case and he has researched the lenders on my behalf and managed to get responses much more quickly than they reply to me. Would recommend Steve and advice wise.

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent sourcing sysem with great support

Been using Advise Wise since moving over to Lifetime Mortgage arena. First class outfit and Tim is always on hand to help out with anything. Superb to deal with.

7 August 2024
Unprompted review
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Reply from Advise Wise

Thanks for your positive review Rob! We are thrilled you enjoy our platform and helpdesk support

Rated 5 out of 5 stars

Easy to Use

Recently had a walkthrough demonstration with Tim where he showed me all of the benefits of using Advise Wise. The fact that everything is stored in one place makes keeping on top of things much easier. I'm sure there's plenty more to uncover as I work through it.

19 June 2024
Unprompted review
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Reply from Advise Wise

Thanks for your review Owain! We're glad you find our platform useful

Rated 5 out of 5 stars

Superb service

Starting using Advisewise only this week and Tim Feather handled all of our training with great attention to detail. System is really good and is so easy to use and would recommend both Advisewise and our BDM to anyone.

24 July 2024
Unprompted review
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Reply from Advise Wise

Thanks for your review Matthew, we are glad you find our platform good and easy to use and you enjoyed the training

Rated 5 out of 5 stars

Help at hand !

Steve Bortoft helped me following the declinature of a case 6 weeks after an ER offer due to a Legal issue. He took the issue, , he then pulled together the views of most of the ER Provider market into significant and specific research which allowed me to make a recommendation. As I am an occasional ER Adviser he took me back through the Platform and facilities as a reminder , which was very helpful. I'd thoroughly recommend AW and Steve.

9 July 2024
Unprompted review
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Reply from Advise Wise

Thanks for your review Glenn! We are glad our helpdesk could offer assistance

Rated 5 out of 5 stars

I was recently demonstrated the…

I was recently demonstrated the Advisewise ER sourcing system and was impressed with how easy the system was to navigate, the number of tools available for the ER adviser to use both client facing and back office. It literally is a platform that you could run an entire Equity Release advice business from. Outstanding as was the service received from Tim Feather who could not be any more helpful 10/10.

4 July 2024
Unprompted review
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Reply from Advise Wise

Thanks for your review Marc, we're glad you enjoyed the demo and the support from our team

Rated 5 out of 5 stars

I made a request to receive some info…

I made a request to receive some info about the Advise Wise Platform and I was sent a link and received a timely phone call.
Well I am glad I did Tim took his time explaining how it worked and the different sections on start to finish
Thank you
Tim

10 June 2024
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Mike! We're glad you enjoyed the support from our team

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