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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and extensive knowledge, making interactions very positive. Many people highlight the excellent customer service, noting the team's supportive and professional approach. The service provided is consistently described as top-tier, with users appreciating the intuitive and user-friendly system that simplifies their work. However, some people were dissatisfied with the professionalism of the firm, mentioning that they felt it was unprofessional and raised concerns regarding value or pricing.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like Tim... See more

User experience

Consumers find the user experience to be positive, highlighting the platform's intuitive and easy-to-navigate... See more

Service

Clients share positive opinions on service, consistently praising the helpfulness and efficiency of the team.... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Did an onboarding session with Tim Feather BDM this morning. Super helpful. Having previously used another sourcing system & their tools, I will be switching to Advise Wise for my future Equity Relea... See more

Company replied

Rated 5 out of 5 stars

Advise Wise may be relatively new to the Later Life market but they're not trying to re-invent the wheel. Instead they are building on what's already there to give todays advisers exactly what they ne... See more

Company replied

Rated 5 out of 5 stars

I approached Advise Wise to help source a lifetime mortgage with a lender that accepted a property on an unadopted road and did not require a permit for a septic tank that was installed prior to legis... See more

Rated 5 out of 5 stars

Advise Wise is a great portal with exception functionality. The BDM (Tim) is an invaluable resource which I have used many times to successfully place equity release cases which are difficult to place... See more

Company replied


Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Providing qualified financial advisors with a powerful, secure and easy-to-use tool to recommend lifetime mortgages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Advise Wise is a great platform to work…

Advise Wise is a great platform to work on for my Equity Release clients, simple and easy to navigate. The calculator which produces visual graphs for my clients is a plus as this make a conversation with clients much easier for them to understand the financial implication of ER. My go to guy is Tim Feather, he knows everything you need to assist you in producing quality when working on Advise Wise platform.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service- Really easy to use!

Very intuitive and complete system for later life lending. My BDM Tim Feather gave me a demo of the system which was great. I will be using advise wise for all later life lending cases going forwards.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Great support from Tim!

I had a great training session with Tim Feather today. He was really helpful, approachable and friendly. The booking of the session was really easy. Tim's delivery of the training session was easy to follow and understand, interactive and I now feel very confident being able to use the tools on Advise wise with my clients.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great demonstration

Last week I had a demonstration of the sourcing tool with Ian Feather. I was very pleasantly surprised. How easy it was to use, the great features and above all support from a human. Ian said it was for advisers by advisers, I definitely agree.
Thanks for your help!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent instruction lesson from Tim…

Excellent instruction lesson from Tim Feathers who showed me how to easily give a client an accurate view of their increasing loan compared to property value inflation. This helps put clients minds at rest that they will still be leaving something to their beneficiaries. Much quicker than the time consuming spreadsheets I used to put together. Brilliant!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy and straight forward

Their system is simple to use which is very helpful and they have tools such as the cost calculator which is great for customers and stands out from other systems. Tim Feather is always on hand if we need anything and is happy to explain and spend the time with us to ensure everything goes smoothly.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Training session with Tim Feather this morning. Very helpful and knowledgeable . Currently using another sourcing system, I will be switching to Advise Wise for all my future Equity Release requirements, the process is easy to use, which makes my job much easier. It also has more tools to help my customers.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I approached Advise Wise to help source…

I approached Advise Wise to help source a lifetime mortgage with a lender that accepted a property on an unadopted road and did not require a permit for a septic tank that was installed prior to legislation being in place. Lewis Banks was extremely helpful and knowledgeable. He found me two lenders whose criteria met my clients needs. Would recommend.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended.....

After some 25 years specialising in Equity Release, I have only just connected with Advise Wise, & my dedicated BDM, Lewis Banks.

Found Lewis to be very knowledgeable, helpful & personable- After 25 years in this business I'm not easily impressed, but would highly recommend AW & Lewis!

15 January 2026
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Ron, we are pleased you are enjoying the platform and our support team.

Rated 5 out of 5 stars

Lewis is always helpful

Lewis is always helpful and prepared to go the extra mile.

20 January 2026
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Andy, we are pleased you find our helpdesk support helpful and prepared!

Rated 5 out of 5 stars

Advise Wise, how all Equity Release sourcing systems should be

Did an onboarding session with Tim Feather BDM this morning. Super helpful. Having previously used another sourcing system & their tools, I will be switching to Advise Wise for my future Equity Release cases as the whole process is so much simpler, which makes my job much easier. It also has more tools to help me to help my clients.

19 January 2026
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Jackie. We're glad you like our platform.

Rated 5 out of 5 stars

Equity Release adviser depends on Advise Wise

As an Equity Release adviser, I could not complete research without the support of Advise Wise BDM Tim Feather and their amazing platform.
It provides everything needed for compliance and best advice.

9 January 2026
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Richard, we are pleased that you find our helpdesk support useful

Rated 5 out of 5 stars

Advise Wise for the win

Advise Wise for me had been nothing short of top level B2B service. As a broker they have guided me through platform tools quirks of Equity Release products. Notably Lewis, who has been my primary contact has gone above and beyond to deliver a great service.

7 January 2026
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thank you for your review Shaun. We are glad you find our platform and helpdesk support useful

Rated 5 out of 5 stars

I am new to the Advise Wise system and…

I am new to the Advise Wise system and not very good with Technology, but both Tim and Lewis were wonderful helping me understand the system and always about to help with any questions. Thank you both

7 January 2026
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thank you Maxine for your review. Our team is always here to help whenever you need!

Rated 5 out of 5 stars

Streamlined process

AdviseWise provides great market research combined with cost calculators to make the client discussion more informed, and they give good advice online and in person. KFIs are automatically forwarded to lenders which streamlines the application process.

9 December 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Many thanks for your review Chris, we are glad you enjoy our platform and its features!

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