Salesman knowledge was outstanding. Took a minute for material to arrive but install was scheduled right after it came in. Installers were great and super careful with our furniture. Overall great exp... See more
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Susan Cherkiss at Advance Carpet One is outstanding! Her knowledge and attention to detail is priceless. As a realtor, I recommend her to all my clients who are looking for new flooring. Advance C... See more
Company replied
Another great job by Advance Carpet One! Susan Cherkiss and her crew of professional installers are simply the best. We will continue to use them for all of our flooring needs. Thanks everyone!... See more
Company replied
Went to Advanced Carpet One looking for some commercial flooring for my retail store. I wasn't quite ready to make a purchase and Domenic took the time to understand where I was at in the process. H... See more
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Company details
Contact info
11022 Manchester Road, 63122, Saint Louis, United States
- 314-717-1118
- smurphy@advancecarpetone.com
- www.advancecarpetone.com
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The purchase experience was great but....
The purchase experience was great and the install was great but the installers raised the cover on my attic access hole to stand up the carpet to get around a corner and did not put the cover back. I know it was them because the 2nd floor is empty and being remodeled and nobody had been up there between carpet install and painting. My furnace ran non stop for 2 weeks til the painter came and noticed the opening in the ceiling.

Reply from Advance Carpet One Floor & Home
Great place to get your carpet from
Great place to get your carpet from. Affordable pricing, great quality

Reply from Advance Carpet One Floor & Home
First time shopper
First time for purchasing at Advance Carpet. did enjoy shopping there. When I ask the saleman for the initial copy of my bill, he told me that it was given to me at the time of purchase..that it would be impossible that I did not receive a receipt. Finally, he checked and it had not been mailed to me. Made a copy for me and now, the remainder has been paid and I did not receive a copy of that for 'final payment' record. All in all, the salespeople were nice but I feel that all receipts should have been handled immediately.

Reply from Advance Carpet One Floor & Home
Very pleasant people to work with
Very pleasant people to work with. They helped pick out a perfect
carpet for my restaurant. Despite the previous carpet being very, very old;
they were able to remove the old and install the new in one evening!
Price was great too ~ I would recommend them to anyone!

Reply from Advance Carpet One Floor & Home
Susan and her entire crew were amazing …
Susan and her entire crew were amazing to work with, and made our room look incredible!

Reply from Advance Carpet One Floor & Home
Great customer service and follow up
Great customer service and follow up. They even called to let me know when the other half of our order would be charged.

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Reply from Advance Carpet One Floor & Home
Looks great - seamless process and purchase!
Lou was just super to work with in our decisioning and purchase of wood flooring for our newly finished basement family room. We appreciated his input, the ease in bringing samples home to consider lighting and the excellent commumunication and follow through. The purchase and pick up were timely and the floor is outstanding. Thank you Advance Carpet for making the process of choosing, purchasing and installing new floors stress free!

Reply from Advance Carpet One Floor & Home
Thanks for helping me with this carpet …
Thanks for helping me with this carpet runner for my stairs. Rebecca did an amazing job, and this was fast and efficient! Looks beautiful!!

Reply from Advance Carpet One Floor & Home
SECOND PURCHASE - SATISFIED REPEAT CUSTOMER
Second purchase from this great company. Great prices, good customer service and their installers do an excellent job. Highly recommend this store!

Reply from Advance Carpet One Floor & Home
We came back to the store because of …
We came back to the store because of the clean install. We where not told it was an extra till after the install. Sales people have to educate the consumer.

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Advance Carpet One guided my decision …
Advance Carpet One guided my decision making process in a very helpful manner, the flooring selected was within my price range, and the installers did a very professional job. It turned out looking even better than I had ever imagined it would. I am extremely pleased with the outcome.

Reply from Advance Carpet One Floor & Home
Everything was delivered and installed …
Everything was delivered and installed on-time and as we requested.

Reply from Advance Carpet One Floor & Home
This is the second time I have worked …
This is the second time I have worked with Lou and he listened to my decorating needs and paid attention to my budget. One purchase was for my primary home. The other was a rental. He hit a home run on both.

Reply from Advance Carpet One Floor & Home
We could not be more pleased with our …
We could not be more pleased with our experience at Advanced Carp. Susan was so helpful in helping us pick out the carpet. The installers worked so well together, and did a wonderful job.
We are extremely pleases with our purchase, and experience with Advanced Carpet One.

Reply from Advance Carpet One Floor & Home
I worked with Rhonda for my install and …
I worked with Rhonda for my install and she was very knowleagable, friendly and really made sure I got the best deal. The installers did a wonderful job and really took their time to do the job right. I couldn’t be happier with the outcome!

Reply from Advance Carpet One Floor & Home
Everyone was wonderful to work with …
Everyone was wonderful to work with from the moment we walked in the store through the installation. Rhonda answered all our questions and helped make it all go smoothly. The installers were great to have in our home. Thank you.

Reply from Advance Carpet One Floor & Home
Five Stars. Advance Carpet One was amazing.
They did an amazing job and helped me fulfill a last minute carpet need. They were pleasant and attentive from first chat, and followed up to ensure I was happy with the result. Would DEFINITELY recommend Advance Carpet One to anyone. I have used Empire before and I have NO IDEA WHY. Advance Carpet one blows them out of the water and they also actually seemed to care about their customers.

Reply from Advance Carpet One Floor & Home
Very pleased with the sales & quality!
The sales representative was great to work with & listened to my needs. The instillation was quick & the guys were very professional. It was an all around great experience! And the carpet looks awesome!

Reply from Advance Carpet One Floor & Home
Pleased
I am very pleased with the flooring I chose, and the professionals who installed it. I am also pleased with Rebecca for all her help with my small project. thank you

Reply from Advance Carpet One Floor & Home
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