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Adrian Flux Reviews 

42,420
•
TrustScore 4.5 out of 5

4.4

Insurance Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 4,888 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, friendly staff for their patience and expert knowledge, noting that speaking directly with human representatives makes interactions pleasant and straightforward. Consumers also appreciate the efficient service and clear website navigation that easily addresses various vehicle insurance needs without feeling pressured. Some reviewers were not happy with unexpected extra charges or high renewal prices applied for minor policy modifications and breakdown cover. A few people also felt that quotes increased significantly after speaking on the phone compared to the initial online estimates provided earlier.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, knowledgeable, and polite during calls. Many reviewers... See more

Service

People report positive experiences with service, highlighting efficient support and competitive pricing for... See more

Customer service

Clients share positive opinions on customer_service, frequently highlighting the friendly and helpful nature... See more

Price

Customers had ambiguous experiences with price, reflecting a distinct divide in opinions. While many... See more

User experience

Users describe positive interactions with user_experience, highlighting a seamless and customer-first... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The person I spoke to was very pleasant and polite and did try to get my quote down as far as possible. However for a company that advertises in a landrover club magazine , specifically a series 2... See more

Rated 5 out of 5 stars

Contacted yourselves as ageas declined to continue insuring my car due to the modifications, your man gave me a good deal plus breakdown cover at a price I like , well done , I hope next years cover... See more

Rated 5 out of 5 stars

Efficient service, straight through on the telphone to a helpful sales person. Only critisism was the extensive sales pitch for add on insurances on top of base policy cover. Other than that the onlin... See more

Rated 5 out of 5 stars

From the start of the insurance maze the staff were extremely helpful, friendly and understanding of a more senior customer. Each step was explained well and I would recommend this company should the... See more

Company details

  1. Insurance Agency

Written by the company

Specialist Car Insurance provider in the UK offering cheap car insurance quotes for all risks including hot hatch, modified, american, kit cars, motorbikes, motorhomes, classics and imports.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

42K reviews

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4.4

All reviews

(42,420)

4,696 reviews in the last 12 months

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Rated 1 out of 5 stars

Diabolical service

My daughter passed her driving test on 6th August, I emailed Adrian Flux immediately to get cover that morning. 5 days later they phoned me back????
Obviously taken insurance with someone else by that time, they totally ignored my request of having a quote that day? What does a young driver want to do when they pass their test......drive a car that's insured would be a great start!!! Be assured Adrian Flux that you won't get any further business from this household that has 4 vehicles........

11 August 2026
Unprompted review
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Reply from Adrian Flux

Hi Andy,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations.

Your comments have been noted and will be used to help improve our service moving forward.

Kind regards

The Adrian Flux team

Rated 5 out of 5 stars

Right from the start it was easy

Right from the start it was easy
I phoned up and spoke to a very nice lady who booked me in for the next morning
The next morning right on time they called
Got my quote in mins
Was happy and insured in no time

8 August 2026

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