ActiveGPS Reviews 460

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very clear website as I needed a dashboard mount for my very old nuvi sat and it was easy to find. Delivery was fantastically quick....2 days over a weekend, so excellent service as well

Company replied

Rated 5 out of 5 stars

3 or 4 years ago the contacts in the mini USB connector of my Samsung satnav's TA20 traffic antenna cable were worn out. The satnav itself was already a few years old but still worked perfectly. At t... See more

Company replied

Rated 5 out of 5 stars

Excellent feedback, prior to order being placed. GTM36 , replaces GTM25 with an intermittent power supply. It turned out that the Traffic Message Channel wire had been broken as well. So, now Tr... See more

Company replied

Rated 4 out of 5 stars

Ordered a small suction mount for a dash cam, which fortunately they had in stock. They shipped it promptly but unfortunately the Post Office managed to lose all trace of it for 9 days. Obvious... See more

Company replied

Company details

  1. GPS Supplier
  2. Car Accessories Store

Written by the company

ActiveGPS.co.uk first launched on 31st March 2005, marking the beginning of our journey as a dedicated online retailer for GPS and satellite navigation products. More than two decades later, we remain incredibly grateful to the many customers across the UK and around the world who have trusted us with their purchases. Your support is genuinely appreciated. Our e‑commerce store serves both consumers and businesses, offering a comprehensive range of GPS‑based products, accessories, and maps. We proudly stock leading brands including Garmin, TomTom, BlackVue, Mio, Snooper, and Road Angel. We specialise in satellite navigation (sat nav) and GPS (Global Positioning System) technology. Our product range includes devices and accessories for cars and vans, motorcycles, trucks/HGVs, motorhomes, and caravans. We also supply a wide selection of GPS‑enabled equipment such as speed camera detectors, dash cams, handheld GPS units, marine chartplotters, and fishfinders. ActiveGPS.co.uk is a trading subsidiary of Active Alliance Limited. Company Registration Number: 05200677 VAT Number: GB 834 2222 57


Contact info

4.8

Excellent

TrustScore 5 out of 5

460 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replacement for dashboard mount

Very clear website as I needed a dashboard mount for my very old nuvi sat and it was easy to find.
Delivery was fantastically quick....2 days over a weekend, so excellent service as well

8 June 2026
Unprompted review
ActiveGPS logo

Reply from ActiveGPS

Thank you for your fantastic review. We’re really pleased our website made it easy for you to find the right dashboard mount for your older Garmin nuvi, and it’s great to hear the delivery reached you so quickly.

We appreciate your support and are glad we could help keep your sat nav up and running.

Rated 5 out of 5 stars

Did what it says

I ordered a product. Product arrived. Product works...

21 May 2026
ActiveGPS logo

Reply from ActiveGPS

Thank you for your review. We’re glad to hear your order arrived safely and the product is working just as expected.

We appreciate you choosing ActiveGPS and hope to assist you again in the future.

Rated 5 out of 5 stars

What I needed arrived very quickly

I was able to buy what I needed, which didn't appear to be available elsewhere, and it arrived very quickly on the day expected

13 May 2026
ActiveGPS logo

Reply from ActiveGPS

Thank you for your great feedback. We’re delighted you found exactly what you needed - especially something hard to source elsewhere - and that it reached you quickly on the expected day.

We really appreciate you choosing ActiveGPS and hope to help again in the future.

Rated 4 out of 5 stars

Easy to use

Easy to use, ni hassle website with a quick speedy delivery service.
Keep up the good work
Thankyou

30 April 2026
ActiveGPS logo

Reply from ActiveGPS

Thank you for your kind review. We’re really pleased to hear you found our website easy to use and that your order arrived quickly.

Your feedback means a lot to us, and we’ll certainly keep up the good work.

Thank you again for choosing ActiveGPS.

Rated 5 out of 5 stars

Satisfied customer

Prompt delivery. Product as described.

4 March 2026
ActiveGPS logo

Reply from ActiveGPS

Thank you for your review. We’re really pleased to hear your delivery arrived promptly and that the product met your expectations. We appreciate you choosing us and hope to serve you again.

Rated 5 out of 5 stars

Rapid dispatch of overseas order

Rapid dispatch of overseas order. Goods exactly as described on Website,

9 February 2026
ActiveGPS logo

Reply from ActiveGPS

Thank you so much for your kind review. We’re delighted to hear your order was dispatched quickly and that the goods arrived exactly as described. We truly appreciate you taking the time to share your experience and look forward to serving you again.

Rated 5 out of 5 stars

ActiveGPS reliable trader.

3 or 4 years ago the contacts in the mini USB connector of my Samsung satnav's TA20 traffic antenna cable were worn out. The satnav itself was already a few years old but still worked perfectly. At that time I found it impossible to locate a replacement cable. Even Garmin didn't advertise availability on their website. A week ago I thought there was no point in keeping the satnav but, on a whim , I searched for TA20 and found one at ActiveGPS. Ordering was simple, I was kept advised of progress and it arrived a couple of days later. The cable seemed brand new and it functioned perfectly, Total satisfaction, couldn't be happier.

6 February 2026
ActiveGPS logo

Reply from ActiveGPS

Thank you for sharing your experience - we really appreciate it.

It’s great to hear your Samsung satnav is still going strong, and we’re so pleased you found the TA20 cable with us after struggling to locate one before. There’s nothing worse than a perfectly good device being let down by a worn accessory.

We’re glad the ordering process was smooth and the cable arrived quickly and in perfect condition. Thanks again for choosing ActiveGPS - and for giving your satnav a new lease of life!

Rated 5 out of 5 stars

A brilliant bit of kit and the post was…

A brilliant bit of kit and the post was very good

27 January 2026
ActiveGPS logo

Reply from ActiveGPS

Thank you for your review. We’re really pleased to hear that you’re enjoying your new kit and that the delivery lived up to expectations. It’s great to know everything arrived quickly and in good order. We appreciate you taking the time to share your experience with ActiveGPS.co.uk.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I had struggled for months trying to select a marine transducer and ActiveGPS were the only company I could find with an advice service. The questionnaire I needed to complete requested information on all the factors I had learned to be important. The advice was quick and helpful, resulting in me buying a model cheaper than I might have otherwise done. The order then arrived without any difficulty. I would thoroughly recommend

19 January 2026
ActiveGPS logo

Reply from ActiveGPS

Buying the correct and compatible transducer—both for the chartplotter you’re using and the boat you’re fitting it to—can certainly feel like a minefield. Over the years, we’ve found that asking customers detailed questions about both their equipment and their vessel is the best way to ensure we recommend the right transducer every time.

We’re delighted to hear that you received “fantastic service” and found our “advice quick and helpful.” Thank you for taking the time to leave an honest Trustpilot review about your transducer purchase from ActiveGPS.co.uk. . Your feedback is genuinely appreciated.

Rated 5 out of 5 stars

Great service very reliable

Great service very reliable

8 January 2026
ActiveGPS logo

Reply from ActiveGPS

Thank you for taking the time to write a TrustPilot review for your purchase from ActiveGPS.co.uk. We are pleased to read that you we provided you a with a "Great service very reliable".

Rated 5 out of 5 stars
ActiveGPS logo

Reply from ActiveGPS

We pride ourselves for only selling genuine products, accessories and maps. We are pleased that you found this to be the case and that you order was delivered quickly. Thank you for taking the time to write a TrustPilot review for your purchase from ActiveGPS.co.uk.

Rated 5 out of 5 stars

Ordered item with SLA on delivery of…

Ordered item with SLA on delivery of 2-3 days. Item arrived in 2 days and immediately put to use. Thanks.

4 December 2025
ActiveGPS logo

Reply from ActiveGPS

We are pleased that your order arrived within the quoted delivery time-scale on our website. Thank you taking the time to write TrustPilot review based upon your shopping experience with ActiveGPS.co.uk.

Rated 5 out of 5 stars

Excellent quality product

Excellent quality product. Exceeded expectations. Quicker delivery than quoted. Will definitely recommend and buy from you again.

1 December 2025
ActiveGPS logo

Reply from ActiveGPS

We are delighted to read that your order exceeded your expectations and that you would buy from ActiveGPS.co.uk again. Thank you taking the time to write a TrustPilot review.

Rated 4 out of 5 stars

Ordered a small suction mount for a…

Ordered a small suction mount for a dash cam, which fortunately they had in stock. They shipped it promptly but unfortunately the Post Office managed to lose all trace of it for 9 days.

Obviously no fault of ActiveGPS but they are a little difficult to contact by phone. They confirmed that a full refund would be processed so I can’t fault that. In the end it turned up just in time. I’d use them again.

21 November 2025
ActiveGPS logo

Reply from ActiveGPS

We're sorry to read that your order remained with the Post Office for 9 days. We are pleased to read that your order was delivered in time for when you needed to use it. We are also pleased to read that you would buy from ActiveGPS again in the future. Thank you taking the time to write an honest TrustPilot review based upon your shopping experience with ActiveGPS.co.uk.

Rated 5 out of 5 stars

Great experience.

Easy ordering, great communication on delivery. Fast delivery. Good price.

28 October 2025
ActiveGPS logo

Reply from ActiveGPS

Thank you for taking the time to write a TrustPilot review for your recent purchase from ActiveGPS.co.uk. We are pleased that you found our online ordering easy with a good price and great communication with fast delivery.

Rated 5 out of 5 stars

Genuine Garmin parts at a fair price

Genuine Garmin parts at a fair price. Good delivery.

29 September 2025
ActiveGPS logo

Reply from ActiveGPS

We pride ourselves for only selling genuine Garmin products, accessories and maps. We are pleased that you found our prices to be fair and a good delivery too. Thank you for taking the time to leave a TrustPilot review.

Rated 5 out of 5 stars

First class.

First class. I ordered a part I needed for a satnav from them. It arrived promptly, well packaged and was just what I needed. Whilst some would say that I got what I ordered it’s not always the case now. Often I order a part that’s incorrect despite being advised of its suitability or I have to wait a great length of time for the delivery. Not so in this case. Active GPS were spot on.

12 September 2025
Unprompted review
ActiveGPS logo

Reply from ActiveGPS

Thank you for taking the time to leave a TrustPilot review. We are delighted to read of your positive experience when buying from ActiveGPS.co.uk.

Rated 5 out of 5 stars

Good customer service for query I…

Good customer service for query I raised, quick delivery

1 September 2025
ActiveGPS logo

Reply from ActiveGPS

Thank you for taking the time to leave a TrustPilot review. We are pleased to read that query was dealt with swiftly and that your order was delivered quickly to you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look