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Rated 5 out of 5 stars

My elderly Mum has been wearing an Acticheck wristband for about four years now. It is a very effective and reliable piece of kit. She has used it on several occasions when she’s been feeling unwell d... See more

Rated 5 out of 5 stars

We have been extremely pleased with the Acticheck system. Having the Acticheck wristband enabled my dad to get back to living in his own home independently for two years after a 4 month stay in a car... See more

Rated 5 out of 5 stars

Easy to set up and easy to use. Mum has been wearing her wristband for over 2 months now and is extremely pleased with it. Says she doesn't know it's there as it is comfortable (she has small wrists... See more

Rated 3 out of 5 stars

I feel I was too hard on this company in my earlier review and would like to make some amends. The physical product is well-produced and the service aspect is good, also the people at Acticheck are v... See more

Company replied

Company details

  1. Emergency Care Service
  2. Home Help Service
  3. Mobility Equipment Supplier
  4. Security Equipment Store

Written by the company

Acticheck came into being to create the life-saving wristband as we felt the traditional personal alarm offering did not serve users well. The life-saving wristband is ideal for wearing all the time, after all, you never know when you might need it. It does not need charging, is waterproof and looks more like a fitness tracker than an alarm. As well as offering SOS/call for help and fall alarms it has our unique 'I'm OK checks' which offer the wearer touchpoints to confirm they are OK by pressing a button on the wristband - a bit like checking someone has opened their curtains in the morning and closed them at night. The wristband monitors activity and our predictive analytics analyse the feedback to let you know if the wearer is less active than normal or has had a disturbed night's sleep. Linking through the home base station gives resilient coverage throughout the home & garden and the wristband will automatically link to an iPhone or Android phone which is running our app for coverage further afield.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I just wanted to say thank you so much

I just wanted to say thank you so much. This without doubt has been a life saver. My mother has cancer and the side effects from the chemo have been huge. She has fallen down several times and not had the strength to get up. The system has not failed once and I've been able to be with her within a couple of minutes. We live on a small farm and she stays in one of our wooden log houses, to give her some privacy. Had it not been for your device, I really don't know what could have happened.

Thank you again and keep up the great work. People in my, or similar situations should have no doubts in buying one.

Just thought I would share.

1 April 2023
Unprompted review
Acticheck Ltd logo

Reply from Acticheck Ltd

Thank you so much for sharing your experience.
It is always heartening to hear of the Assure making a real difference and be reminded that what we do is ultimately not about the technology but what it does for people.

Rated 5 out of 5 stars

Very impressed

Very impressed with the equipment and the company.
I set the system up at home A but it was to be used in home B.
I called the company and my enquiry re the set up was quickly and brilliantly handled,
I ended up talking to the founder of the company who confirmed this set up was not a problem, he even sorted out a small issue with my account.

In use the system works flawlessly, to avoid any user issues we have kept my mums instructions to simply press 2 buttons together and we will contact you.
Mum is happy to wear it now after the usual "Oh technology, I don't know " response.

It's a refreshing change to experience a product and company like this.

20 November 2022
Unprompted review
Acticheck Ltd logo

Reply from Acticheck Ltd

Hi Martin,
Thank you for sharing your experience. We put a lot of effort in developing technology that can really help people and making sure it is easy for them to use, so we're really pleased your mum has found it easy to adopt.

Rated 5 out of 5 stars

brilliant, peace of mind

We bought this system a year ago for my mother in law. The customer support is second to none.
Set up is straight forward with some standard PC knowledge with the support team to help you out by phone if you hit a problem.
My mother in law did get a regular phone call to see if she was ok when she forgot to wear the wristband even not having the support team package.
We did get the idea that the support team are genuine concerned if signals go flat for 24 hours indicating a possible problem. To log in the Dashboard to track the wristband is also very user friendly. I do not normally leave reviews but I feel that concerned families can benefit from this very affordable system.

27 September 2022
Unprompted review
Acticheck Ltd logo

Reply from Acticheck Ltd

Thank you for these kind words and taking the time to share your experience. We're very pleased that you are happy both what we do and the way that we do it.

Rated 5 out of 5 stars

Great product, great support

I bought this for my 86 year old mum who has had a few falls due to Parkinson's. It was easy to set up online, and she just wears the wristband all the time. If there are any issues, all she has to do is press the two buttons either side of the watch to initiate the call response alert. This saves on false alarms as it is a deliberate two button press rather than one, which could raise false alarms. Customer service is also excellent. I received a call from acticheck who went through all the set-up options, a few of which I'd still to do. This was done quickly and efficiently and the help was most reassuring. Overall very pleased with the service.

27 July 2022
Unprompted review
Acticheck Ltd logo

Reply from Acticheck Ltd

Thank you for sharing your experience.
We're pleased everything is working so well for you.

Rated 5 out of 5 stars

Acticheck assure meets our needs

I don't write reviews generally, unless (usually a restaurant, on a competitor review site) the experience is excellent, or dreadful. I think this is the first product review I've written.

So, why am I writing this?

The assure is really well thought out. It has a year battery life, so no need to charge, and renewal is a simple swap of the inside of the wrist band, whole thing arrives in an envelope, and last year's goes in one too.

It's great value compared to much less product from others.

It provides me the ability to see what is going on through the online portal.

So I don't need to speak to dad every day just to check he's OK, and when we do speak I don't need to spend half the time checking whether he's sleeping OK, or had a fall, because I can log in and see for myself.

All told it just works, and if we've had to speak to them, the customer service was outstanding.

Great company great product.

20 July 2022
Unprompted review
Acticheck Ltd logo

Reply from Acticheck Ltd

Hi John,

We're pleased everything is working so well for you and your father.

As you know, if you have any questions or requests we are always happy to help.

Thank you for taking the time to share your experience, It is appreciated.

Rated 5 out of 5 stars

Great product

Great product, Great Company
The Acticheck is a genuine life saver and very easy to use for both wearer and responder.
Having an Acticheck creates peace of mind for all involved and we really couldn't do without it.

20 July 2022
Unprompted review
Acticheck Ltd logo

Reply from Acticheck Ltd

Thank you for this kind review.
We appreciate your trust and are glad to be able to support your father to keep independent.

Rated 5 out of 5 stars

Potential to add Police Alert settings

I am hearing impaired and was interested in the Acticheck Assure life saving wristband as advertised in the CSPA magazine.

The advertisement stated that the product had received 170 reviews with an average of 4.8 out of five stars. Trust Pilot is always my first port of call to get independent customer reviews but in this case I am the first reviewer!

My five star review is for the superb live text chat on the Acticheck website.

Karl who responded and helped me had great product knowledge. He spent a considerable amount of time going through our requirements that were focussed on security although the device is designed mainly for health and safety support to elderly people.

Unlike many similar or alternative products the ongoing costs after you have purchased this equipment are quite modest and affordable.

We will probably go ahead and buy two of these wristbands.

For our requirements as discussed with Karl we would be even more enthusiastic if clear warning display notices were available "Acticheck Police Alert System" as this will be our set up.

10 December 2021
Unprompted review

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