Acorn Motor Group - Acorn Kia Warrington Reviews 

621
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TrustScore 5 out of 5

4.8

Manchester Road, WA1 3TZ Warrington, Paddington, GB

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Rated 5 out of 5 stars

My experience was great today as Dan Jackson told me everything i needed to know and also showed me around my new car. He showed me all the new gadgets in my car and asked if I had any questions after... See more

Rated 5 out of 5 stars

Professional service from Acorn Kia Warrington. Many thanks to Dan & Sean. Dan Jackson in particular was really impressive. He had such a friendly approach, even when I mentioned my work lease scheme... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Fantastic service from start to finish! Absolutely brilliant experience with Kia! Mike was incredibly friendly, helpful and accommodating throughout the entire process. He made everything s... See more

Rated 5 out of 5 stars

Dan Jackson at Acorn Kia has been great throughout the process. Having never previously purchased a car online he has been great managing the process especially with a couple of challenges along the w... See more

Company replied


Company details

  1. Kia Dealer
  2. also in
  3. Car Dealer
  4. Car Leasing Service
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Contact info

  • Manchester Road, WA1 3TZ, Warrington, Paddington, United Kingdom

  • 01925 851574

4.8

Excellent

TrustScore 5 out of 5

621 reviews

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4.8

All reviews

(621)

638 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service at Acorn Warrington…

I recently visited Acorn Warrington branch with a problem that I have had with the car since I bought the car from another Kia dealership who wouldn’t admit there was a problem. So after having the cars first service at Acorn Warrington last year, I trusted then to solve the problem. Job was sorted & car is running great. Back for 2nd service a week ago , all the service staff from manager Rick to the girls on the desk they are all so polite & helpful.

23 June 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, Roy, for your fantastic feedback. We are thrilled to hear that our team at Acorn Warrington, especially Rick and our friendly staff, were able to resolve the issue with your car and provide you with excellent service. Your trust in us after your first service means a lot, and we are committed to ensuring your satisfaction with every visit. We pride ourselves on our reliable aftercare and a pressure-free environment, so you can feel supported throughout your ownership journey. We look forward to welcoming you back for your future services. Safe driving. Take care and have a wonderful day.

Rated 5 out of 5 stars

Easy to book via phone

Easy to book via phone, quick to drop off the car and pick up. No problems at all

20 May 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, David, for your wonderful feedback. We're thrilled to hear that you found it easy to book via phone and that the drop off and pick up was quick, with no problems. Our team is dedicated to delivering excellent customer service, and it's great to know that you felt supported throughout the process. We look forward to assisting you again in the future. If you need anything else, please don't hesitate to reach out. Take care and have a great day.

Rated 5 out of 5 stars

Good sales service

Dan was really helpful and kept us in touch with what was happening with delivery times and arranging the additional parts we wanted to be fitted. Part exchange offer for the vehicle we had was fair. The handover went smoothly, Dan went through the new vehicle operation very thoroughly, quite an achievement considering I'm in my seventies and very hard of hearing. Very pleased.

19 May 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, Phil, for your fantastic feedback! We are delighted to hear that you had a brilliant experience with Dan, who kept you informed throughout. Our aim is to provide a smooth and transparent car-buying experience, along with a fair deal on any part exchange vehicles and it's wonderful to know we achieved that for you. We look forward to supporting you throughout your ownership journey with our strong commitment to aftercare. Enjoy your new car!

Rated 5 out of 5 stars

Excellent Service

Excellent service from everyon at Acorn Kia in Warrington. Sean and all the staff were very professional and helpful. Would highly recommend.

17 May 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, Alan, for your wonderful feedback! We're thrilled to hear that Sean provided you with excellent customer service and kept you updated throughout the process. We strive to create a pressure-free environment and ensure a smooth car-buying experience for all our customers. Your trust in both Kia Warrington and Sean means a lot to us. We are committed to supporting you throughout your ownership journey and appreciate your recommendation. If you need anything else, please don't hesitate to reach out! Take care and enjoy your new car.

Rated 5 out of 5 stars

Acorn motors Manchester rd Warrington

Pleasure to do business with friendly staff most helpful in choosing your car cannot wait for it to be delivered to the showroom so I can get it and drive away

8 May 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, Suzanne, for your wonderful feedback. We're thrilled to hear that our staff made your car-buying experience so enjoyable. Our team is dedicated to providing excellent customer service in a pressure-free environment, and it's great to know we succeeded. We appreciate your trust in us and are here to support you throughout your ownership journey .If you have any questions or need assistance, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction. Thank you.

15 May 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, Jennifer, for your fantastic feedback. We're delighted to hear about your positive experience . Our team is committed to providing reliable and trustworthy service, and it's wonderful to know that our friendly staff made a difference for you. We strive to create a pressure-free environment and ensure customer satisfaction at every step. If you have any questions or need assistance in the future, please feel free to reach out. We're here to support you throughout your ownership journey. Take care and enjoy your new car. Happy driving. Have a great day.

Rated 5 out of 5 stars

A Very Good Shopping Experience. Very professional and made us feel…

Very professional and made us feel completely at home when going through all the paperwork. Was direct and not pushy. Answered all our questions. We needed the car to be ready sooner than was normal and they arranged this for us. All in all one of the easiest car purchases I have had. We are very satisfied on all counts. A big thank you to Will and Sean from us. 👍

7 May 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, Martin, for your wonderful review. We're thrilled to hear that you found our team friendly and helpful, and that your experience was stress-free. Our commitment to quality and customer satisfaction is at the heart of what we do, and we appreciate your trust in us. If you need any assistance in the future, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.

Rated 5 out of 5 stars

Staff are excellent especially Dan…

Staff are excellent especially Dan Jackson who couldn't have been more helpful. Kia are really lucky to have such an exemplary Brand Specialist. From initial deposit to finalising the purchase was extremely quick. Would definitely recommend this dealership and a super car!

7 May 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, Jeanette, for your fantastic review. We are delighted to hear that our friendly staff provided you with excellent customer service and made your experience smooth and stress-free. Thanks for your praise and comments about Dan, we will be sure to pass them on. Your satisfaction is our top priority, and it's wonderful to know that everything went according to plan without any delays. We truly appreciate your trust in us as a reliable dealership, and we are committed to supporting you throughout your ownership journey. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Take care and enjoy your new car. Happy driving. Have a great day.

Rated 5 out of 5 stars

Dan was really great and very friendly

Dan was really great and very friendly, he was very patient when we kept changing our minds. Nothing was too much trouble and even came in on his weekend off so we could collect our new car. Everything was explained and the communication from Acorn was superb.

3 May 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, for your fantastic Tracy. We are delighted to hear that Dan and the team provided you with excellent service and met all your needs. Our team is committed to creating a pressure-free environment and ensuring a smooth and transparent car-buying experience. Your satisfaction is our top priority, and we truly appreciate your trust in us. Should you need any assistance in the future, please do not hesitate to reach out. We are here to support you throughout your entire ownership journey. Take care and enjoy your new car. Happy driving. Have a great day.

Rated 5 out of 5 stars

Dan was very helpful when buying my…

Dan was very helpful when buying my car, communicated well in and out of working hours and didn't push for any purchases.
Highly recommend

3 May 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, for your wonderful review Georgia, We're thrilled to hear that Dan provided you with a pressure-free experience. Our team are dedicated to ensuring a smooth and transparent car-buying process, and it's great to know you felt supported throughout. We appreciate your trust in us and are committed to providing excellent aftercare as you enjoy your new vehicle. If you have any questions or need assistance in the future, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.

Rated 5 out of 5 stars

Acorn staff amazing helpful n patient…

Acorn staff amazing helpful n patient from start to finish

24 April 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, Rosie, for your fantastic feedback. We're delighted to hear that your experience was excellent from the moment you arrived. Our friendly staff are dedicated to providing reliable customer service and going above and beyond for your satisfaction. We pride ourselves on creating a pressure-free environment and ensuring strong aftercare throughout your ownership journey. If you need any further assistance, please feel free to reach out. We truly appreciate your trust in us . Take care and have a fantastic day.

Rated 4 out of 5 stars

Very good experience

Really good in terms of contact and knowing their stuff about the cars. They were also helpful when it came to arranging delivery and pick up of the part exchange.

Only downside was that at the dealership itself, it was a little slow to get through. I'm sure once they're not working out of porta cabins this will improve.

Otherwise great.

18 April 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you for your 4-star review, Alex. We're delighted to hear about your positive experience with our friendly staff and the excellent customer service you received. Our commitment to providing a pressure-free sales environment and reliable aftercare truly reflects our dedication to customer satisfaction. We aim for a smooth and transparent car-buying experience, and it’s wonderful to know we met your expectations. Should you have any questions or need assistance in the future, please feel free to reach out. Your satisfaction is our priority, and we look forward to supporting you throughout your ownership journey. We can't wait to welcome you back to our brand new showroom. Take care and enjoy your new car. Happy Driving 🚗 Have a great day.

Rated 5 out of 5 stars

Great MOT and Annual Service

I have bought a Kia Niro at Acorn and just finished the annual service and MOT there. The service is great, a full 3 mins video showing the underneath of the car with the engineer’s comment is amazing. A courtesy car is requested at a reasonable price during the MOT and my car has been washed as well. Definitely I will recommend everyone going to Acorn for service.

15 April 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you for your 5-star review. We are thrilled to hear that you had a positive experience with our friendly staff. Our commitment to providing reliable customer service in a pressure-free environment is at the heart of what we do. Your satisfaction is our priority, and we appreciate your trust in us. If you have any questions or need assistance in the future, please don't hesitate to reach out. Take care and have a great day.

Rated 5 out of 5 stars

Although we have yet to take delivery…

Although we have yet to take delivery of our used car, Kai and the rest of the team have been great to deal with. Friendly yet professional approach answering our many questions honestly. Looking forward to picking our car up

12 April 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, Davo, for your fantastic review! We are delighted to hear that you found our team, especially Kai, to be both friendly and professional. Our aim is to provide a pressure-free car-buying experience, and it's wonderful to know we are achieving that. We are committed to supporting you throughout your ownership journey and ensuring your satisfaction with our aftercare. If you have any further questions before picking up your car, please feel free to reach out. Enjoy your new vehicle, and we look forward to seeing you soon!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick and straight forward. Dealt with Dan who was easy to contact and kept me informed all the way through the process untill collection of my new car, Highly recommend!.

9 April 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, Laura, for your fantastic feedback! We are delighted to hear that you enjoyed a smooth and straightforward experience with us. It's wonderful to know that Dan provided you with the reliable and friendly service we pride ourselves on. Keeping our customers informed throughout the process is essential, and we are thrilled you felt supported right up to the collection of your new car. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future. Enjoy your new vehicle and remember, we are here for you every step of the way!

Rated 5 out of 5 stars

Friendly, helpful, patient and provide excellent cars and service. cars

We were updated by Acorn kia Warrrington with information relative to my new cars delivery.
Upon delivery Dan Jackson at warrington welcomed me and walked my wife around the cars systems etc. He made the whole process simple . I would highly recommend Acorn kia Warrington to any per wanting a new car.
Dan is an asset to kia Warrington and a credit to himself. Well done all.

31 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you, for your wonderful review. We are delighted to hear that Dan provided you and your wife with such reliable support and made the process simple. Your kind words will be shared with Dan and the team, and we truly appreciate your recommendation of Acorn Kia Warrington as a trustworthy choice for quality service. Reviews like this give us motivation and help us ensure we provide high-quality care. Enjoy your new car.

Rated 5 out of 5 stars

Excellent service

Excellent service from initial enquiry to collection of new car. We had every confidence in Dan who was helpful, friendly and efficient at each stage of purchase. Love my new Picanto, terrific value for money.

30 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your fantastic review, Carol. We are delighted to hear about the excellent service you received from Dan and that you love your new Picanto, which truly offers terrific value for money. Your trust in our reliable team means the world to us. We appreciate your business. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to supporting you again in the future. Take care and enjoy your new car. Happy driving 🚗 have a fantastic day.

Rated 5 out of 5 stars

Acorn Manchester rd. Warrington.

Staff very friendly and thorough. Well recommended. First class service.

27 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your wonderful review. . We are delighted to hear that you found our staff very friendly and thorough, and we truly appreciate your recommendation of our first class service. Your kind words will be shared with the team as we continue to provide reliable and trustworthy support to all our guests. We look forward to assisting you in the future. Take care and have a great day.

Rated 1 out of 5 stars

POOR QUALITY VEHICLE

Bought a 2024 Kia Sorrento from Acorn Kia St Helens so yes not Warrington but the same group nonetheless, have to say the staff were really nice when buying the car and I still consider them nice, however the car had a DPF issue and then after 15.500 miles it developed a very serious gearbox issue which actually meant the car shuddered and lost acceleration when driving, you can imagine how that felt at a roundabout, I was very lucky there was no accident, it also meant my car was off the road for six to seven weeks, I rejected the car as not fit for purpose, the business manager based at Warrington refused this point blank with no consideration and the issue is now with Kia UK for a resolution and this may yet end up with the Motor Ombudsman and or court.

26 March 2026
Unprompted review
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello John, thank you for sharing your experience with us. I am genuinely sorry to hear about the DPF and gearbox issues you faced with your 2024 Kia Sorrento. I understand how distressing it must have been to deal with these problems, especially with the serious gearbox issue causing loss of acceleration. Your feedback is invaluable, and I assure you that we are committed to providing reliable service and support to resolve this matter with Kia UK. I appreciate your honesty. Please feel free to reach out if you would like to discuss this further.

Rated 5 out of 5 stars

Dan the man Jackson

My Wife and I have never had any problems with Acorn Motor Group, in fact I would always recommend them especially for the staff who have dealt with us over the past three years.

I would especially recommend Dan Jackson who for his sins dealt with our handling the exchange of our existing Motability vehicle, no mean feat,

I am listed as the insured, my Wife’s the lease holder, being the most experienced driver I got to ask all the reverent questions, I know she never really gives me choices, Dan literally had to answer all our questions, problems,never at any point was he unable to answer them,

We can only express our gratitude to him for making us relaxed and his honest attitude towards us and Acorn was immeasurably assured.

Thanks again Dan and all at Acorn Motor Group for your support and service .

Kindest regards,

Allan & Rita James.

24 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your wonderful feedback, Allan. We are absolutely delighted to hear that you and Rita have had such a positive experience with Dan and our team at Acorn Motor Group. Your trust in our honesty and reliability truly means the world to us, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Warrington. We look forward to providing you with the same quality support and service in the future. Enjoy your new car.

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