Ace Safes (UK) Ltd Reviews 16

TrustScore 4.5 out of 5

4.5

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Company details

  1. Security Equipment Store
  2. Safe and Vault Shop

Written by the company

Ace Safes (UK) ltd is a well trusted, independent safe company with over 47 years experience of moving, installing and relocating safes and vaults. We also supply a wide range of new and reconditioned safes from well trusted brands such as Chubb, Securikey, Burton & De Raat. We have worked for many prestigious clients around the UK, including Harrods, Chanel, Pandora & The Bank Of England. New clients to call upon our services are Turtle Bay Restaurants, Pure Gym, Brewdog Brewery & AFC Bournemouth.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

We had a safe removed by the Ace Safe…

We had a safe removed by the Ace Safe team. There was great communication throughout and the team was very friendly and professional. One small issue was sorted quickly and pleasantly. I would recommend them.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Highest Level of Efficiency Possible

I just cannot believe how efficient Ace Safes, and particularly Debbie, have been in the install of our safe. I am not used to this level of efficiency. The process, from beginning to end, was flawless. Ace Safes were recommended to me and I pass that recommendation on without any hesitation

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great customer service by Debbie
Answered all my queries and very quickly I’d purchased an appropriate safe
From start to finish the process was exemplary
Took delivery today, just a few days after making the initial contact

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Quick and professional service

The whole team was simply flawless, from the office assistance (Debbie) to the crew (Kirk and his team) that picked up the safes. They organized everything smoothly and went to the extra mile coming on site prior the appointment to make sure they could do the job. Despite the short notice, they accommodated my request providing a high quality service. Very happy to have chosen Aces Safes for the job.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Safe collection

From quote to collection of the safe Ace were excellent. Great communication and the guys who collected the safe were great.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Used Ace Safes for 2 safe removals

Used Ace Safes to move 2 safes from our 1st floor to ground floor. They were not in the easiest of spaces to move from. They accomplished the job at a competitive price, with good humour and with professionalism. Left the areas clean and tidy.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Repositioning a heavy antique safe

We had a very heavy antique safe to move from house into garage. The guys were very helpful and efficient. Debbie provided excellent customer service, answered all my queries promptly and gave a competitive quote. She also kept me updated when there was a short delay in their arrival. Would recommend

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Ace Safes were amazing

Ace Safes were amazing, they managed to fit my safe relocation at short notice and Debbie made sure it all
ran smoothly. Thank you.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Aces safes were wonderful to work with for our recent retail pop up. Excellent customer service and were able to work to tight deadlines. Pricing was fair. Highly recommend and would use them again!

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Debbie in the office came back to us very quickly and was very efficient. The guys who came to collect the safe were friendly and worked brilliantly to remove a large safe for us from the middle of a busy office and down 2 flights of stairs with no disruption to the business whatsoever. They were also more reasonably priced than two other companies we contacted. Highly recommend.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Local company, brilliant services

I have utilized Ace Safes on numerous occasions over the past year for various services, from purchasing new safes to relocating existing ones. They have consistently delivered efficient and friendly service, and I consider their installation team to be among the best I have encountered. Recently, I noticed that their website has been updated, and I found it significantly easier to navigate and locate what I needed compared to before. I highly recommend giving them a call.

17 April 2024
Unprompted review
Ace Safes (UK) Ltd logo

Reply from Ace Safes (UK) Ltd

Hi Ben!

Thank you so much for taking the time to share your experience with Ace Safes! We're thrilled to hear that you've been satisfied with our services throughout the past year, from purchasing safes to relocating them. Our team strives to provide efficient and friendly service, so it's incredibly rewarding to know that we've met your expectations.

We're glad to hear that you found our updated website easier to navigate. We believe in continually improving our online presence to better serve our customers, and your feedback is greatly appreciated.

Thank you again for recommending us. We truly value your trust and look forward to assisting you with any future safe-related needs you may have.

Regards,
The Ace Safes Team

Rated 5 out of 5 stars

Excellent service provided

Came across Ace Safe’s online and the site made finding a safe very easy. I sent an email enquiry and was then dealt with by Debbie. Debbie provided all the info needed for my insurer immediately and then made the process of ordering, delivery and installation extremely simple and straightforward. I am
Extremely pleased with the product and the service provided and would recommend Ace Safes to anyone looking to purchase a high grade safe.

16 April 2024
Unprompted review
Ace Safes (UK) Ltd logo

Reply from Ace Safes (UK) Ltd

Hi Jason,

Thanks so much for sharing your experience with us! It's fantastic to hear that you found our website easy to navigate and that Debbie was able to assist you so efficiently. We're thrilled to know that the process went smoothly. Your recommendation means a lot to us! If you ever need anything else or have any questions, we're just an email away.

All the best,
The Ace Safes Team

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