Absolute Collagen Reviews 

4,258
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 631 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the items, noting noticeable benefits for their skin, hair, and overall nail strength after regular daily use. People also emphasize the reliable delivery service, alongside a very responsive support team that efficiently assists with queries and free loyalty gifts. Some people were dissatisfied with the subscription management, mentioning ongoing difficulties when attempting to easily pause, modify, or completely cancel their recurring orders. Furthermore, a small number of consumers experienced unwanted skin irritations from specific topical creams or encountered occasional delays with package deliveries.

What people talk about most

Product

Customers had positive experiences with product, noting great results for their hair, skin, and nails. Many... See more

Quality

Reviewers mention positive feedback about quality, noting that the products are outstanding and leave skin... See more

Subscription

Consumers find subscription experiences to be a mix of convenience and frustration. While many reviewers... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers praise the... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting prompt, punctual, and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There’s seems to be a lot more collagen supplements available at the moment.The cost of Absolute collagen has increased (same as everything) So why should I continue to used your products. Don’t seem... See more

Company replied

Rated 4 out of 5 stars

The marine liquid collagen sachets are easy to use. I changed to raspberry flavour, its easy to swap to other flavours, there are 3 to choose and reschedule deliveries around holidays or edited... See more

Company replied

Rated 4 out of 5 stars

took a long time to see results. my skin (face) not much difference, but my nails a great improvement. good and reliable delivery. i still find it quite expensive!

Company replied

Rated 4 out of 5 stars

Delivery and service are great. I’m enjoying taking the sachets, I do think my skin feels better, haven’t noticed much change in my hair but am at week 9 so will continue. I do like the product and wo... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Hair Product Store
  6. Vitamin and Supplements Store

Written by the company

The UK's original collagen experts  bring you the cleanest collagen in the game - with a dose that truly delivers. 8,000mg of premium, hydrolysed collagen in every supplement dose and award-winning skincare and haircare collections for absolute results on skin, hair, nails and body. Proven. Pure. Powerful formulas. Trusted by experts. Backed by science. Loved by over 100,000 happy customers. Driven by product, people and planet. A B-Corp® certified business, Absolute Collagen is built on integrity, transparency and authenticity, backing women to age powerfully through efficacious, ethically and sustainably sourced beauty and wellness products - and a loud, unwavering commitment to visibility, representation and empowerment.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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4.1

All reviews

(4,258)

589 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this product

Love this product

27 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Ken,

Thank you for your feedback! We're so glad to hear that you're enjoying the product!

Rated 5 out of 5 stars

Great collagen drinks

When I take this collagen every morning, I feel alert and not hungry. It seems to give me extra energy. My skin and hair are amazing since I’ve been taking this.

3 July 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Diane,

We're so happy to hear that our collagen has made such a positive impact on your mornings! It's wonderful that you're feeling more alert and energised, and that you're seeing amazing improvements in your skin and hair. Thank you for sharing your experience!

Rated 5 out of 5 stars

Simple to order and good product with…

Simple to order and good product with no taste dissolves easily in coffee.

26 June 2026
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Reply from Absolute Collagen

Hi Nicola,

We're so glad to hear you found the ordering process simple and that our product dissolves easily in your coffee without altering the taste. We appreciate your positive feedback!

Rated 5 out of 5 stars

Absolute collagen

Website easy to use. Delivery always prompt. The only face cream l have used that manages my dry skin on my face after menopause

26 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi J,

We're so happy to hear our website is easy to use and deliveries are prompt! We're especially glad our face cream helps with your dry skin.

Rated 5 out of 5 stars

Getting better texture and feel with…

Getting better texture and feel with this supplement would heartily recommend

3 July 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Sam,

We're so glad to hear that you're experiencing better texture and feel with our supplement! Thank you for your hearty recommendation.

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Pleased with product.

26 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Alison,

We are so pleased to hear that your product arrived on time and that you are happy with it. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very good service and communication,

Very good service and communication,
My product always arrives on time. I’m very satisfied and would recommend you.
Keep up the good work

2 July 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi David,

Thank you for your wonderful feedback! We are so happy to hear that you're satisfied with our service and communication, and that your product always arrives on time. We truly appreciate your recommendation!

Rated 5 out of 5 stars

I've been talking absolute collagen for…

I've been talking absolute collagen for 2 years now and have noticed the difference in my skin hair and nails i would definitely recommend this product

1 July 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Harriet,

We're so thrilled to hear about the positive changes you've experienced in your skin, hair, and nails after two years of using our product! It's wonderful to know you'd recommend it.

Rated 5 out of 5 stars

Great customer service

My pack always arrives on time never have to wait and never run out.

24 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Sandra,

We're so happy to hear that our service consistently meets your expectations for timely deliveries! We appreciate your positive feedback.

Rated 5 out of 5 stars

Love the product

1 July 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Jo,

Thank you for your feedback! We're so glad that you're enjoying the supplement!

Rated 1 out of 5 stars

Be careful

Be careful! Cancelled my subscription 6 months ago and they reinstated it without my permission. When I called to complain I was issued with a refund but received no apology and the customer service assistant hung up on me. Terrible business!

1 July 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Laura,

Thank you for your feedback.

We're so sorry to hear of the circumstances, and assure you that this will be reviewed further. I've requested some additional information to ensure that your account has been cancelled as per your request.

Rated 5 out of 5 stars

A LITTLE SHOT OF LOVELINESS

The product does exactly what they say
Delivery always on time
Easy to take a break

29 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Georgia,

We're so glad to hear our product meets your expectations and that delivery is always on time! Thank you for your feedback!

Rated 5 out of 5 stars

Great product and easy to manage the…

Great product and easy to manage the subscription!

22 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're so happy to hear you're enjoying our product and finding your subscription easy to manage! Your positive feedback means a lot to us.

Rated 5 out of 5 stars

I have been taking AC Supplement for 7 years

I have been taking AC Supplement for a long time . My main reason was to help my ‘creaky ‘ and aching knees which it has and also my skin has improved.
Customer Support is great and the Absoluters Group Page is so helpful.

19 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Brenda,

We're so pleased to hear that our supplement has been beneficial for your knees and that you've noticed an improvement in your skin! It's wonderful to know that our customer support and community group have also been helpful.

Rated 5 out of 5 stars

Well I get it delivered ok still have…

Well I get it delivered ok still have not noticed any difference

21 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Mrs Warner,

We appreciate you letting us know that your delivery was successful. We understand you haven't seen a difference yet, however we're confident that you will see a difference after 12 weeks!

Rated 5 out of 5 stars

Very good products

Very good products. I really recommend it!

22 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Carla,

Thank you for your feedback! We're so glad you recommend our products!

Rated 1 out of 5 stars

I didn’t see any difference

I didn’t see any difference

26 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Tahira,

Thank you for your feedback.

I'm so sorry to hear that you've not seen a benefit by taking the supplement. We do recommend that it can take up to 12 weeks to see the full benefits, so we're confident you'll see some benefits soon!

Rated 2 out of 5 stars

I used AC for almost 5 years and loved…

I used AC for almost 5 years and loved it! Recently changed their formula to runny artificial tase. Made me feel sick. I have cancelled my subscription and will look for another collagen. The lady refunded my last payment as I was unhappy, as I explained, I did not change my mind. You changed your formula. Why? When they already had two new collagen’s and a powder for customers who didn’t like the original. Probably spent £2500 over the years. Well spent do not regret as I saw results but my custom and loyalty obviously doesn’t matter.

20 June 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Caroline,

Thank you for your feedback. We're so sorry to hear that you've not enjoyed our new formulation! We received a lot of feedback from customers, which prompted us to make the change to our formulation. You'll still see the same fantastic benefits by taking the new formulation, as it contains the same amount of collagen and still contains vitamin C.

We appreciate that everybody's tastes are different, so we'd love to try to help find a flavour that suits you - please reach out to our Customer Service Team for more information!

Rated 3 out of 5 stars

Hard to open

I really dont like the sticky plastic pouches. They are hard to get into too.

1 March 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi S,

Thank you for your feedback! We're sorry to hear that you've had trouble getting into the sachets! You should just be able to tear the top off the sachet, but if you are having trouble, you can use some scissors to cut it open.

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