The employee that spoke with me on the phone was very attentive and made sure that I had a supply of my order as soon as possible to ensure that I didn’t go without. He made sure that my order was e... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service staff is first grade. Not only checking to see how I was feeling but if there were any changes in my health. Always ship my order on time & send me tracking information to follow
Company replied
The speed of delivery is appreciated. However, the packaging is not what it used to be. I used to receive my supplies in a sturdier box that they fit into perfectly. Now, the box is flimsy and some of... See more
Company replied
My only concern is sometimes the outside boxes the products are shipped in are damaged and partially unsealed. I’m sure this is more a delivery company issue. Otherwise I’m very satisfied with the qua... See more
Company replied
Company details
Written by the company
A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
Contact info
1660 SW Saint Lucie West Blvd, 34986, Port Saint Lucie, United States
- www.abc-med.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very fast delivery.
2 September 2026
Reply from ABC Medical
Hello John,
Thank you for choosing us and for the wonderful review! It's great to hear your order arrived promptly. Your support means a lot to our team, and we look forward to serving you again.
ABC Medical Team
I placed the order on Sunday and it was…
I placed the order on Sunday and it was here at my house by Wednesday! Unbelievable! Awesome!
1 September 2026
Reply from ABC Medical
Hello Steven,
Thank you for the fantastic 5-star review! We're thrilled to hear that your order arrived so quickly and exceeded your expectations. Providing a smooth and timely experience is important to us, and we're delighted we could deliver for you. Thank you for choosing us, and we truly appreciate your support!
ABC Medical Team
I'm forced to accept an item that…
I'm forced to accept an item that doesn't work for me.
1 September 2026
Reply from ABC Medical
Hello Sampson,
Thank you for taking the time to share your feedback. We're sorry to hear that the product has not met your expectations. We understand that finding the right solution is important, and our team would welcome the opportunity to learn more about your experience and discuss whether an alternative product may better suit your needs. Please contact our Customer Care team at your convenience so we can assist you further.
ABC Medical Team
I ran short of supplies before due…
I ran short of supplies before due date, called and asked for assistance in supplying fill in and was told had to wait until ship date!
1 September 2026
Reply from ABC Medical
Hello Emmett Rodrigue,
Thank you for sharing your experience. We understand how important it is to have the supplies you need to support your day-to-day needs. We appreciate your feedback and would welcome the opportunity to learn more about your situation. Please contact our Customer Service team so we can review your needs and explore available options.
ABC Medical Team
You always give great service
8 August 2026
Reply from ABC Medical
Hello John,
Thank you for your kind feedback! It's wonderful to know that our team continues to provide the level of service you expect. We greatly appreciate your loyalty and are grateful for the opportunity to serve you. Thanks again for your support!
ABC Medical Team
Received the package as promised.
Received the package as promised.
Had several e-mails which I missed due e-mail provider routing them to the spam folder. Just noticed today after signing into the e-mail providers web page. (I use a third party e-mail program and that folder is not monitored/forwarde.) I know that's not your issue, but thought you might want to know.
Speaking to a cutomer rep. on the phone is always helpful and easily accomplished. Thanks for your help
26 August 2026
Reply from ABC Medical
Hello Norma,
Thank you for taking the time to share your experience. We're delighted to hear that your package arrived as promised and that our customer service team was able to assist you when needed. We also appreciate you letting us know about the email routing issue. Your feedback is valuable and helps us better understand our customers' experiences. Thank you for your kind words and for choosing us. We truly appreciate your support!
ABC Medical Team
Reply from ABC Medical
Hello Kenneth,
Thank you for your review and kind words. We're glad to hear you had a positive experience this month. We appreciate your feedback and look forward to continuing to support you.
ABC Medical Team
Reply from ABC Medical
Hello Pam,
Thank you for taking the time to share your feedback. We appreciate hearing about our customers' experiences. Our team is committed to providing professional and attentive service while gathering the information necessary to assist with each request. Your comments are valued and will be shared with the appropriate team as part of our ongoing commitment to customer service excellence.
ABC Medical Team
Efficient enough
Efficient enough, but you shipped (and charged) for three boxes when I’d changed the order the previous month TWO boxes.
21 August 2026
Reply from ABC Medical
Hello Jerome, Thank you for your feedback. We understand your concern and appreciate you bringing it to our attention. We strive to provide a positive customer experience and encourage you to contact our Customer Service team if you'd like to discuss your account further.
ABC Medical Team
Reply from ABC Medical
Hello Kenya,
Thank you for your 4-star review. We're pleased to hear that you found our reminders efficient. We appreciate your feedback and are glad to be able to support you throughout your experience. Thank you for choosing our services.
ABC Medical Team
From the initial phone call to the…
From the initial phone call to the actual delivery everything went smoothly.
20 August 2026
Reply from ABC Medical
Hello Francis,
Thank you for your wonderful 5-star review! We are delighted to hear that everything went smoothly from the initial phone call through the delivery of your supplies. Providing a seamless experience with clear communication, attentive service, and reliable delivery is exactly what our team strives to achieve. Your kind words mean a great deal to us, and we truly appreciate the trust you place in ABC Medical. Thank you for allowing us to serve your healthcare needs. We look forward to continuing to provide you with the same level of professionalism, care, and dependable service in the future.
ABC Home Medical Supply Team
They are very good at making contact…
They are very good at making contact via phone so your medical supplies never runs out. Shipping is always fast as well.
26 August 2026
Reply from ABC Medical
Hello Gary,
Thank you for your wonderful 5-star review! We truly appreciate your kind feedback. We are delighted to hear that our team does a great job staying in contact to help ensure you have the supplies you need when you need them. Providing proactive communication and dependable service is an important part of our commitment to our customers. We're also pleased to know that your orders arrive quickly and that our shipping continues to meet your expectations. Thank you for trusting ABC Medical with your supply needs.
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Robert,
Thank you for your kind 5-star review! We truly appreciate your feedback and are delighted to hear that you experienced the professionalism and quick response of the ABC team. Providing timely, reliable, and courteous service is a top priority, and it is rewarding to know that our efforts made a positive impact on your experience. Your trust and support mean a great deal to us. Thank you for choosing ABC Medical.
ABC Home Medical Supply Team
The Representative at ABC was very…
The Representative at ABC was very helpful in renewing my supplies . She also informed me that it was time to get a new prescription for the next orders.
25 August 2026
Reply from ABC Medical
Hello Douglas,
Thank you for your wonderful 5-star review! We are delighted to hear that our representative was helpful in assisting with the renewal of your supplies and took the time to inform you about obtaining a new prescription for future orders. It is rewarding to know that your experience reflected the level of care and attention we strive to provide every day. Thank you for choosing ABC Medical and for trusting us with your supply needs.
ABC Home Medical Supply Team
They were patient
They were patient. They did all they could do to help. The mail system made it difficult. They didn’t deliver the signed paperwork back to them in a timely manner. We were able to get it done electronically. The deliveries have been spot on. They did a great job. The reps are very helpful. Good company to deal with.
25 August 2026
Reply from ABC Medical
Hello Arnold,
Thank you for your amazing 5-star review! We truly appreciate your kind words. We are delighted to hear that you found our team highly professional and our shipping exceptionally fast. Providing timely deliveries along with friendly, attentive customer service is something we strive for every day. Your feedback means a great deal to us and serves as wonderful encouragement to our entire team. Thank you for choosing ABC Medical and for trusting us with your needs.
ABC Home Medical Supply Team
Highly professional and blazing fast…
Highly professional and blazing fast shipping. Friendly customer service as well
22 August 2026
Reply from ABC Medical
Thank you for your amazing 5-star review! We truly appreciate your kind words. We are delighted to hear that you found our team highly professional and our shipping exceptionally fast. Providing timely deliveries along with friendly, attentive customer service is something we strive for every day. Your feedback means a great deal to us and serves as wonderful encouragement to our entire team. Thank you for choosing ABC Medical and for trusting us with your needs.
ABC Home Medical Supply Team
My order became a little complicated…
My order became a little complicated because I changed my catheter preference. Nicole made the process easy and handled it graciously. ABC has aways been great to deal with. Nice people and quick service.
21 August 2026
Reply from ABC Medical
Hello Mark
Thank you so much for your kind words and for taking the time to share your experience. We understand that changes to medical supply preferences can sometimes make the ordering process more complicated, so we're delighted to hear that Nicole was able to make everything easy and handle your request with care and grace.
Your recognition of our team's friendliness and quick service means a great deal to us. At ABC, we are committed to providing a smooth and supportive experience for every customer, and it's wonderful to know we've earned your continued trust.
Thank you for choosing ABC. We truly appreciate your support and look forward to serving you again in the future!
ABC Medical Team
Excellent company
Excellent company , outstanding delivery service, helpful and professional personnel , outstanding in every area of customer service and care
18 August 2026
Reply from ABC Medical
Hello Priscilla,
Thank you for your wonderful feedback! We are truly grateful for your kind words and are delighted to hear that you've had such a positive experience with our team.
Providing outstanding customer service, reliable delivery, and compassionate care is at the heart of everything we do. It's especially rewarding to know that our personnel have been helpful, professional, and attentive to your needs.
Thank you for trusting ABC with your care. Your support and recognition mean so much to us, and we look forward to continuing to serve you with the same level of excellence in the future.
ABC Medical Team
Reply from ABC Medical
Hello Diane,
Thank you for taking the time to share your feedback! We're so pleased to hear that your product arrived in a timely manner and that your experience met your expectations.
At ABC, we know how important it is to receive supplies when needed, and we're committed to providing reliable service every step of the way. We truly appreciate your trust in us and look forward to continuing to serve your healthcare needs.
Thank you for choosing ABC!
ABC Medical Team
Reply from ABC Medical
Hello Willow,
Thank you for your review! We're delighted to hear that everything arrived exactly as expected.
Our team works hard to ensure orders are accurate, complete, and delivered smoothly, so it's wonderful to know we met your expectations. We truly appreciate your trust in ABC and the opportunity to support your healthcare needs.
Thank you for choosing ABC. We look forward to serving you again!
ABC Medical Team
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