888casino Reviews 

3,004
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Won 20 was in pending for a week while I uploaded the relevant documents. Got that won another 90 got told they needed to wire the money this morning I won 330 i withdraw and was locked out of my acco... See more

Rated 1 out of 5 stars

Put 80 quid in all together to see difference between big spins and little did 2 and 5 pound spins not one bonus did 40 pound of 10 p spins got two bonuses neither payed over 5 pound

Rated 1 out of 5 stars

I really wish I stayed away from this company. I played roulette for a couple of days and made a big win when it was time to withdraw the winning they were held the transaction with no communication... See more

Rated 1 out of 5 stars

Someone please report this casino and get them looked into. They take deposit kick you off mid game no explanation ask you to send bank statment and photo I.d chat is impossible to speak to anyone as... See more

Company details

  1. Casino

Information provided by various external sources

Established in 1997, 888casino has quickly become the world’s largest online gaming venue, with a tremendous 25 million players passing through 888casino's doors since its launch. Our goal is to provide players with a world-class gaming experience. We pride ourselves on generous bonus schemes and promotions that are continually being modified, according to our players’ needs. It really is first-class care all the way with the award winning 888casino…come and play to see for yourself…


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1.2

Bad

TrustScore 1 out of 5

3K reviews

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No recent history of asking for reviews

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1.2

All reviews

(3,004)

530 reviews in the last 12 months

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Rated 1 out of 5 stars

Worse customer service ever

Worse customer service ever. Just keeps disconnecting the chat before i can ask any questions. Was speaking to Jude, very very rude!!!!!! Would not recommend using this site at all. Take your betting elsewhere

19 July 2026
Unprompted review
Rated 1 out of 5 stars

As a long standing customer

As a long standing customer, I've only now discovered how bad this company is. Having appropriated a withdrawal to a closed bank account back in April I have spoken to their online team on no fewer than three occasions and been assured the issue has been escalated, and written three times by email with auto replies that you query will be dealt with shortly, I have received no response from anyone.
Ok, I may have forgotten to cancel the account on their system when it closed, but there is no excuse for lack of engagement to resolve this matter and deprive a customer of their winnings.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

8 days since requested £100

8 days since requested £100
Withdrawal , asking for bank statement , then when that was sent , asking for statement and id , sent that , now getting ignored , payments used to be sent in under an hour , now even a week isn’t long enough , they are thieves , next stop
UKGC , with a complaint
DO NOT USE THIS COMPANY

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting and appalling customer…

Disgusting and appalling customer service, Ai chatbot and live agents reply after an hour with a template and closing the chat.

I deposited money with the promo code on my account and they said it's not applicable for me even thought it was showing and the code worked on deposit.

Big scam, avoid.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing casino

Being such a huge brand I expected a something above average but it wasn't.

Casino looks great and easy to navigate but the features weren't kind to me at all.
Again playing Splash and Halloween 2.
30p - £18, £1.20 - £22 and £1.60 - £26. A couple of 40p landed also but nothing to boast about.

Very disappointing, had to self-exclude in the end.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling

Absolutely appalling, customer service isn’t great either feed you with the same nonsense… withdrawal made over 2 and a half weeks ago …. Verification all confirmed even when I have used this website for a while an still absolutely no communication what so ever about when these funds will be released

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars.

Took my money. Froze my account so I couldn’t play. Tried to withdraw and it took over two weeks. Avoid. Avoid. Avoid.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not play 888 casino

I made an account unaware that I already had an account with them, they let me top up and then shut my account down once I had topped up and then sent me a message saying I can withdraw the funds but I’ve been waiting and waiting and I still have not received them!!
I have been to online chat 4 times and they just say it’s been delayed but then will get the funds to me asap but still nothing from them at all
Am on the online chat now and they are just blanking me the worse site I have ever been on

4 July 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID IN TOP 5 OF WORST CASINO EVER

This casino is most definitely in the top 5 of the most worst casino sites to deposit and gamble on. The custom service is outrageous theu use a stupid AI bot that honestly can not help you it's just got a certain amount of set replies to set questions. If you try to talk to a human it just ends the chat. If you do actually manage to get to talk to a real life person they are utterly rude they do not listen and you can honestly tell that they can not be bothered to help you with your issue they tell you to start the chat again with the AI chatbot as your problems will get resolved by that (so full of shit) I keep having issues with the 10 free monthly no deposit spins that all players get at the start of each month (they never show on my account) it's the same with any free no deposit spins i get like the 5 free spins they are supposed to show when log in to account but they never do. Over the past few months for any no deposit free spins offer I've been given I've had to spend days trying to get through to a human so i can get the spins manually applied the odd agent has actually listened and manually applied the spins while I've been on live chat with them but other agents have spoke to me very rude and told me they there is a has been a lot of issues with free spins not being added on people account and thag it's getting resolved and will be back up and running normally in a few hours i tried to explain this is a continuous issue i have each month with the monthly spins and every other day with the 5 free spins and I've explained that a agent manually applies them for me while on chat with me but that goes in 1 ear out the other as they tell me it's impossible for them to get manually applied as a report has to be done and has to get looked into by someone higher and they then make the decision about the spins and if to apply them.. (That is total bullshit) i tell the agent i can screenshot all my previous live chat conversations to prove agents can manually apply my bonus as long as i can show a email that states I've been given the bonus.. One i say that to a agent they then tell me I'm being ridiculously impatient and i need to have respect at how much work they have to deal with and that i am not the only customer and have to be patient and if i don't want to wait they will happily delete my account for me. Then they end the chat on me. I'm really peed off at how they treat their customers. They are happy to take your money left right and centre but when it comes to paying out to you or actually giving you the freebie they have said you have got. Well then they are a utter joke then they treat you like dirt and will have no issues blocking your account if you question them or if you don't agree with them.. Honestly people do not sign up to this site. Or better still if you do have a site then make sure you have taken and received all your money from them then go and permanently delete you account with them there is loads more really good sites that give lots of good freebies that have very low wagering or even no wagering at all.. Just google UK slot site casino with free no deposit bonuses and low wagering it will give a long list of decent ones.. Just make sure to get rid of 888 and never bother with them again. You may be someone that hasn't currently had any issues if that's the case then be warned as the bad treatment will soon arrive from them and once it does it will not stop.. AVOID!!! AVOID!!!! AVOID!!!

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Took my money straight away but when I…

Took my money straight away but when I tried to withdraw my withdrawal has been pending for a week and customer service is the worst I’ve ever experienced DO NOT GAMBLE WITH 888 casino they are scammers

10 July 2026
Unprompted review
Rated 1 out of 5 stars

THIS IS THE MOST SHITTIEST GAMBLING…

THIS IS THE MOST SHITTIEST GAMBLING SITE EVER, IT HAPPENED TO ME A FEW WEEKS AGO I WITHDREW A LARGE AMOUNT OF MONEY BUT DID NOT RECEIVE IT TILL A WEEK LATER AFTERNUMEROUS COMPLAINTS WIT HTHEIR STUPIT CHAT IDIOT ROBOT SYSTEM, BUT NOW THE SAME T HING HAS HAPPENED WITH MY DAUGHTER, SHE MADE A WITHFRAWARL LAST THURSDAY, AND STIL LT O THIS DATE SHE HAS NOT RECEIVED HER MONIES, I SERIOOUSLY WOULD NOT BE ARSED TO JOIN THIS SHIT SITE , THER EARE A LOT BETTER SITES TO GO ON WHICH YOU WIL LRECEIVED YOUR MONIES WITHIN THE SAME DAY NO MATTER HOW MUCH YOU WITH DRAW, THER ESHOULD BE A PROPER COMPLAINTS TELEHONE NUMBER TO CONTACT TO SPEAK TO SOMEBODY TO GET THIS SORTED, 'PLEASE EVERYONE BOYCOT JOING THIS SHIT SITE

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible online Casino

Terrible online Casino, the rate you win a line or get a bonus is so low and I mean so low you'll have to spend hundreds on £££££ before any minor payout, this should be illegal.
I literally played 5 days with £20 daily just to get few lines that hit with very minor payout not even covering my loses or the bet size.

May I add, I get two bonus pop, 1 pays £5 the next pays £20 after spending hundreds plus!!!!

DONT BOTHER WITH THIS SITEEEEEE!!!!!!

Use Betfair if you want to GAMBLE as that site at least pays out in decent variables.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS CASINO!!

DO NOT USE THIS CASINO!!
I withdrew £300 28 days ago and it’s still pending, I’ve still not received my money. I’ve contacted them daily and the customer service via live chat is appalling.
Get told the same thing over and over, it has been escalated half a dozen times and “made a priority” and still nothing.
I have made a formal complaint to 888 via email and I just got a response stating they have up to 8 weeks to respond with their final resolution.
I’m fully verified so it’s nothing to do with that.
How a company as huge as 888 can make customers wait a month + for their withdrawal and still be trading is beyond me I’ve never known anything like it!
Next step is to contact the gambling commission in UK and Malta because I honestly don’t know where to go for help with this!

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking site!!!

Absolutely shocking site!!!! If I could give no stars , I would. Been on this site for years now, I've watched it go downhill rapidly. I'm done with it. Take, take and take more. Also, daily spins, if it's random then how is it that I get 2 spins as my prize? Out of about 20 prizes it miraculously lands on 2 spins every time!? Shocking site!

9 July 2026
Unprompted review
Rated 1 out of 5 stars

The moment you start winning more money…

The moment you start winning more money than you put in your account gets closed and keep giving you some shitty message saying your Your account and you pending withdrawals are being reviewed I have 3 weeks worth of emails repeating the same thing day in day out where there pretty much refusing to give me my money lucky I took screen shots before they closed my account

25 June 2026
Unprompted review

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