1st Formations Reviews 

23,544
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional service, praising the staff for their professionalism, helpfulness, and supportive approach throughout the company formation process. Many people appreciate the quick and efficient setup, describing the entire user experience as simple, smooth, and hassle-free. Reviewers consistently note the prompt communication and quick response times, which contribute to a highly positive and well-organized service. However, some customers also noted issues with communication, mentioning that emails were occasionally missed or that responses were slow, leading to delays in progressing their services.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the process as simple,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the prompt and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been told that total process of verifications could resolve in 24 hour and it been over 2 weeks due to company house. UPDATE: They reached me out and they credited my account for dissolution so... See more

Company replied

Rated 5 out of 5 stars

I am simply impressed with the speed and the professionalism of the 1st Formations. I needed to set up a company as a non-resident and did a through research of both formation companies and the option... See more

Company replied

Rated 5 out of 5 stars

Straightforward company set up, done quickly. I've had some delays around setting up banking as an international director but that's a separate issue. For 1st Formations, so far so good!

Company replied

Rated 5 out of 5 stars

I've had a good experience setting up my account was quicker than I thought. The customer service assistant was very helpful and explained every thing very clearly. Im glad I've chosen first form... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About 1st Formations

Written by the company

1st Formations are leading online company formation agents in the UK. We provide a range of formation packages for incorporating companies limited by shares, limited by guarantee and limited liability partnerships.

We also provide a range of address services, including registered office, director's service address and mail-forwarding facilities, with our prestigious location in London's Covent Garden.

If you have any questions please contact us by telephone, e-mail or live online chat, and one of our highly knowledgeable team members will be happy to assist you.

About us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(23,544)

1,178 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy company set up

Straightforward company set up, done quickly. I've had some delays around setting up banking as an international director but that's a separate issue. For 1st Formations, so far so good!

25 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Kylie! - Shan at 1st Formations.

Rated 5 out of 5 stars

Really nice

Really nice, support team that goes above and beyond to help.

30 June 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

You are very welcome, Matthew. Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

The entire process was simple and wellThe entire process was simple and well organized. The instructions were clear, easy to follow, and made each step straightforward.

The entire process was simple and well organized. The instructions were clear, easy to follow, and made each step straightforward. Overall, it was a smooth and hassle-free experience.

29 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Toga! - Shan at 1st Formations.

Rated 5 out of 5 stars

Excellent

Everything was great, very intuitive, a very friendly and dedicated team, and incredible turnaround times. 10 out of 10!

25 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review, Victor! - Shan at 1st Formations.

Rated 5 out of 5 stars

Thank you

Thank you, you made the process much easier for someone like me who is new to all of this. Highly recommend your service.

22 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind review, Sara! - Sophia at 1st Formations

Rated 5 out of 5 stars

Josh,

Josh,
The customer service assistant i spoke to was patient and very thorough in his responses even when i was confusing things, very much appreciated the help

29 June 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for your kind comments, Stephen! Your feedback has been passed to the relevant person! - Sophia at 1st Formations

Rated 5 out of 5 stars

Very nice and easy-to-follow process

Very nice and easy-to-follow process. Make it quite easy, and I really like the experience I was having. It was great and effortless.

23 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind review, Andrzej! - Sophia at 1st Formations

Rated 5 out of 5 stars

Quick and easy

Quick, easy, accurate

24 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind review, Addison! - Sophia at 1st Formations

Rated 5 out of 5 stars

Excellent company

Excellent company! They gave me the opportunity to register a new company, and the whole process was easy and smooth. The team was very helpful, professional, and supportive throughout the process. I don’t remember the name of the staff member who assisted me, but she was absolutely amazing. She was kind, patient, and incredibly helpful, and I’m so grateful for her support. I truly appreciate the excellent customer service and highly recommend this company to anyone looking for reliable business registration services. Thank you!

25 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind comments, Mr Idow! We are delighted to hear about your experience - Sophia at 1st Formations

Rated 5 out of 5 stars

Good company

Good company

24 June 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Allan! - Shan at 1st Formations.

Rated 5 out of 5 stars

Thank you

Everything is greate.

23 June 2026
1st Formations logo

Reply from 1st Formations

You are very welcome, Mohamed! Thank you for your kind review! – Shan at 1st Formations.

Rated 4 out of 5 stars

Took over a week to sort out with a few…

Took over a week to sort out with a few issues, but 1st formations sorted it all out and kept me informed throughout the process. Would recommend.

23 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review! - Shan at 1st Formations.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look