1st Formations Reviews 

23,520
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional service, praising the staff for their professionalism, helpfulness, and supportive approach throughout the company formation process. Many people appreciate the quick and efficient setup, describing the entire user experience as simple, smooth, and hassle-free. Reviewers consistently note the prompt communication and quick response times, which contribute to a highly positive and well-organized service. However, some customers also noted issues with communication, mentioning that emails were occasionally missed or that responses were slow, leading to delays in progressing their services.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the process as simple,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the prompt and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been told that total process of verifications could resolve in 24 hour and it been over 2 weeks due to company house. UPDATE: They reached me out and they credited my account for dissolution so... See more

Company replied

Rated 5 out of 5 stars

I am simply impressed with the speed and the professionalism of the 1st Formations. I needed to set up a company as a non-resident and did a through research of both formation companies and the option... See more

Company replied

Rated 5 out of 5 stars

Straightforward company set up, done quickly. I've had some delays around setting up banking as an international director but that's a separate issue. For 1st Formations, so far so good!

Company replied

Rated 5 out of 5 stars

I've had a good experience setting up my account was quicker than I thought. The customer service assistant was very helpful and explained every thing very clearly. Im glad I've chosen first form... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About 1st Formations

Written by the company

1st Formations are leading online company formation agents in the UK. We provide a range of formation packages for incorporating companies limited by shares, limited by guarantee and limited liability partnerships.

We also provide a range of address services, including registered office, director's service address and mail-forwarding facilities, with our prestigious location in London's Covent Garden.

If you have any questions please contact us by telephone, e-mail or live online chat, and one of our highly knowledgeable team members will be happy to assist you.

About us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(23,520)

1,154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They just copy-paste and provide no…

They just copy-paste and provide no real added value with their platform neither their team,btw they proved me that Human Stupidity will always beat Artifical Intelligence... one week of struggle because they cant read and understand ID and documents...and mistook the mail adress name with a real name (which they asked ID for 🤡)

27 July 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for your review.

I am very sorry to hear that you have had such a frustrating experience when using our services. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with our business.

We will need to investigate this matter for the purpose of resolving it to your satisfaction. I will email you shortly to open a line of communication and to discuss the matter. In the meantime, please accept our apologies for any inconvenience caused.

Kind regards,

Shan Creed
Service Improvement Manager

Rated 5 out of 5 stars

This company is spot on

This company is spot on, I would recommend this company to anyone who is thinking about starting up companies house, they have helped with everything that needed to be done, I give them 10/10 also they are very informative which is also a great factor.

23 July 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review, Levi! - Shan at 1st Formations.

Rated 5 out of 5 stars

Quick services

Quick services, quick support response. All good

24 July 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help! - Shan at 1st Formations.

Rated 5 out of 5 stars

Privacy and speed

I have had a great experience with 1st Formations - clear and easy to navigate website and instructions - great follow up emails and quick to conclusion. Recommended for efficiency and privacy.

24 July 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Andrew! - Shan at 1st Formations.

Rated 5 out of 5 stars

Good company

14 May 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments, Tamara - Shan at 1st Formations.

Rated 5 out of 5 stars

Great Service!

After calling First Formations, service from Adam was fast polite and professional, thank you.

27 July 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Mike! - Shan at 1st Formations.

Rated 4 out of 5 stars

Simple change of address update took longer

Earlier the registration were a breeze this time it took unusually longer with simple updates like change of address but follow up and then call and then again follow ups - delayed the registration like by a month

22 July 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review! - Shan at 1st Formations.

Rated 5 out of 5 stars

Fast, professional, and reliable company formation service

I used 1st Formations to register my UK company , and the entire process was exceptionally smooth and efficient. Their platform is straightforward, customer support is responsive, and they provide great partner offers to help jumpstart business operations. Highly recommended for international entrepreneurs looking to establish a presence in the UK.

22 July 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help! - Shan at 1st Formations.

Rated 5 out of 5 stars

Very quick

Very quick, efficient and easy to use

23 July 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Sharon! - Shan at 1st Formations.

Rated 5 out of 5 stars

good Job ......

20 July 2026
1st Formations logo

Reply from 1st Formations

You are very welcome, Said. Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

1st Class service

1st Class service, made everything soooo easy!

23 July 2026
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments, Steve! - Shan at 1st Formations.

Rated 5 out of 5 stars

Prompt responses and hassle free

Prompt responses and hassle free service.

24 July 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

It's great that you found our service efficient, Amin! - Shan at 1st Formations.

Rated 5 out of 5 stars

Great service

Matt was very helpful in understanding my queries and assisting them to his best ability. Highly recommend using the live chat for any doubts.

24 July 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for your wonderful review, Hemangi - Shan at 1st Formations.

Rated 5 out of 5 stars

Seamless

Seamless! Setting up my first limited company was daunting and first formations helped with all the essential compliance and incorporation processes. Thank you so much.

Aurora

1 July 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments, Aurora! - Shan at 1st Formations.

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