I purchased contracts and a pair of glasses (from their company The Framery). Ordering for bort online was easy and quick. Good follow up emails, and application of my vision insurance was painless.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was on a 12-day visit to help Mom when Dad was hospitalized, realized I had brought double of the Rx for one eye and therefore lacked the Rx for the other eye, and also had to extend my stay by two... See more
Company replied
LOVE this company!!! Amazing personal who are absolutely professional with a friendly personal touch. This was my third time ordering and sure tell my friends and family how great they are. Save me... See more
Company replied
I love how they answer the phone quickly. The delivery is important to me because sometimes I decide to order at the last minute and can have my contacts right away. However, the packaging seems a l... See more
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Company details
Written by the company
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
Gajillion Percent Promise
All of our contacts are backed by a Gajillion Percent Promise, which means if you have any issues we'll take care of it.
We offer free exchanges, returns, and replacements with 24/7 customer service online or over the phone. Call us at 1-800-266-8228, chat us online at www.1800contacts.com/contact-us, or text in at 41800. We'd love to hear from you!
Contact info
4.6
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
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Reply from 1-800 Contacts
We're so glad to hear that our service makes things easier for you! We appreciate your positive feedback.
Reply from 1-800 Contacts
We are so happy to hear that your delivery was quick and that you found the ordering process easy! Thank you for sharing your satisfaction with us.
Reply from 1-800 Contacts
We are so happy to hear that your delivery was quick and that you found the ordering process easy! Thank you for sharing your satisfaction with us.
Reply from 1-800 Contacts
We're so glad you enjoyed your experience and thank you for the kind review!
Reply from 1-800 Contacts
We're so glad you enjoyed your experience and thank you for the kind review!
NO BETTER SERVICE IN THE UNIVERSE!!! From customer service to the quality of the lenses to delivery, all get an A+. I will never order from another company.
From customer service to the quality of the lenses to timely delivery, I would never order from another company. I am totally satisfied and more!!!
6 July 2026
Reply from 1-800 Contacts
Thank you for the awesome review! We're absolutely thrilled to hear that you are so completely satisfied with your experience, from our customer service to the quality of our lenses and timely delivery! Thank you for your wonderful feedback.
How wonderful
How wonderful! 1-800 Contacts found out that I was covered for up to $200 with insurance. No fees for my contacts. I was so happy. Thank you,1-800 Contacts!
Susan
24 June 2026
Reply from 1-800 Contacts
We're so happy to hear that we could help you with your insurance coverage and make your experience so positive! Thank you for your wonderful feedback.
Reply from 1-800 Contacts
We are so happy to hear that your delivery was quick and that you found the ordering process easy! Thank you for sharing your satisfaction with us.
Great pricing and customer support…
Great pricing and customer support found a better deal for me and went out of their way to make sure my order arrived on time. One of the best shopping experiences I’ve ever had.
25 June 2026
Reply from 1-800 Contacts
We're so happy to hear that you found great pricing and that our customer support went above and beyond to ensure your order arrived on time! Thank you for sharing your wonderful shopping experience.
The contacts I received from this…
The contacts I received from this company is the best quality yet. The packaging was good and their service was fast. Also I enjoyed the best discount of the year so far. I definitely recommend 1-800 Contacts.
17 June 2026
Reply from 1-800 Contacts
Yay!! We're so happy to hear that you're pleased with the quality of your contacts and our fast service! It's wonderful that you were able to take advantage of a great discount. Thank you for your recommendation!
Reply from 1-800 Contacts
We're so glad to hear that our online purchasing process for contacts is easy for you. We appreciate your positive feedback!
Easiest ordering experience on Earth
I don't know how they made this so simple, but 1-800 Contacts pulled up my insurance benefits with zero hassle and applied them directly — no filing paperwork on my end, no runaround. My contacts arrived quickly, and the whole process was 100% satisfaction from start to finish. That's genuinely hard to find these days. Can this company please go run a few more industries? We'd all be better off.
25 June 2026
Reply from 1-800 Contacts
We are so happy to hear that we made your experience with us simple and hassle-free, especially with the insurance benefits! It's wonderful to know your contacts arrived quickly and that you were 100% satisfied. We truly appreciate your kind words and positive feedback.
Reply from 1-800 Contacts
We are so happy to hear that your ordering experience was so easy and that your shipping was fast! We truly appreciate your positive feedback.
Superior Service and Fast Delivery
Very easy to get in touch with someone via chat and my issues are always addressed properly and resolved quickly.
23 June 2026
Reply from 1-800 Contacts
We're delighted to hear that you find it easy to connect with us through chat and that your concerns are consistently handled effectively and promptly. Thank you for your positive feedback!
I was given a price that was matched…
I was given a price that was matched and better for my contacts. The gentleman who helped me was so patient and helpful.
26 June 2026
Reply from 1-800 Contacts
We are so happy to hear that you received a great price for your contacts! We appreciate your kind words about our helpful and patient team member.
Easy process to upload prescriptions…
Easy process to upload prescriptions and order, reasonable prices and quick delivery!
23 June 2026
Reply from 1-800 Contacts
We are so happy to hear that you found the process easy for uploading prescriptions and ordering. We appreciate your kind words about our reasonable prices and quick delivery!
My phone autocorrected my city and my…
My phone autocorrected my city and my order was returned. I called in and without hesitation, my order was replaced!
25 June 2026
Reply from 1-800 Contacts
Thanks for sharing that experience with us! We are glad we could promptly resolve the issue with your order and replace it for you. Your satisfaction is important to us.
Reply from 1-800 Contacts
We are so happy to hear that your delivery was quick and that you found the ordering process easy! Thank you for sharing your satisfaction with us.
Quick order and delivery
23 June 2026
Reply from 1-800 Contacts
We are so happy to hear that your delivery was quick and that you found the ordering process easy! Thank you for sharing your satisfaction with us.
They make it quick and easy
They make it quick and easy. That’s why I have a long relationship with 1 800 contacts.
19 June 2026
Reply from 1-800 Contacts
We're so glad to hear that our quick and easy service has led to such a long and positive relationship with us! We appreciate your loyalty.
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