As long as I wear contacts I will shop on lens.com. I love how they always remember my prescription. The overall experience is hassle-FREE. Also best prices. Thanks
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
It's helpful that you simply take the prescription to fill out the order rather than client having to fill out the details; which causes errors. Thank you. Look forward to the order arriving asap.... See more
The BEST prices for contact lenses. They beat the prices of Costco, 1800contacts, and every optometrist office I have encountered. Uploading my prescription and ordering the contacts took less than fi... See more
Appreciate that Lens.com sends me reminders to order my contacts timely. They store my details and make it easy to order in a few clicks. Fast easy and the same great contacts recommended for me.
Company details
About Lens.com
Written by the company
Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!
What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.
Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.
Contact Lenses
Brands
Online Vision Exam
Lens.com
Written by the company
- Get your prescription from the eye doctor, but your contact lenses from Lens.com.
- At-home vision tests, hassle-free returns. Your trusted source for ordering contact lenses online since 1995.
Contact info
3016 Georgia St., 63353, Louisiana, United States
- 1-800 LENS.COM (536-7266)
- service@Lens.com
- www.lens.com
4.6
Excellent
11K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
website was fine
17 April 2026
Very easy to reorder.
17 April 2026
Easy to use
Wanted to upload my current prescription, but have not seen where I can do that. Otherwise, the site is easy to use.
16 April 2026
great service
16 April 2026
easy to reorder
16 April 2026
Easy to order,prices are fair
15 April 2026
Easy to order
15 April 2026
I like the price of the lenses but the rebate is annoying!
I like the price of the lenses, but would prefer to eliminate the rebate process and just have the reduced cost. Rebates are annoying!
15 April 2026
Appreciate rebate coupon and one click…
Appreciate rebate coupon and one click order that has all info ordered so I don’t have to search for my purse!
15 April 2026
Cheapest place on line for contacts…
Cheapest place on line for contacts currently. Only thing I hate is the "fees" at the end.
15 April 2026
Easy reorder process
15 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.