1001 Modelkits Reviews 

They sent me the wrong item with a sticker of the correct item on the box. I ordered a model motorbike and they sent me a train. Disgusted and disappointed for my son who expects this for Christmas.

Probably the wordt experience i’ve had with a company that’s not wish or aliexpress. Ordered something in may that would come in 2 weeks. It never arrived and when i contacted them they told me they didn’t even have it in stock and that i can’t get a refund. Instead i got a voucher. I used a voucher and the same story again. I would get my item the next week, but to this day i have no idea where it is or when i can expect it. This is a straight up scam and the worst company to ever order an item from. Please stay clear and spend your money elsewhere.

Terrible company, box pushers pur sang! You should avoid this company at any times. Absurdly high prices, bad communication (only when there's a customer alert they answer your e-mails), cluttered website, they're messing up the order history, delivery times are not respected and some items never arrive. Their strategy: you order then they order. No stock available. But if you still want to order something from their website, take screen shots as evidence!!

Ordered some decals for a t-34. They took for ever to send me the right decals of the wrong scale.
Contacted them via email, I did not even received an email back.
Sorry, but I'll stay away from this website in the future.

I contacted customer service about what I thought was an incomplete order (turns out it shipped in two boxes with one arriving Friday and the second on Monday). 1001Models quickly responded to my email query. I've ordered from them for years and they're the best with prompt and careful shipping and, now I can add, customer service! You can order with confidence from 1001Models.

We ordered and paid for a kit in March. After contacting the company 6+ times they still haven’t replied or refunded the money they owe us. AVOID!!!!

Good service and fast shipping. I'm very satisfied my order.

I recently bought from this supplier as I thought they were based in the UK as they had a UK web address, however the item was sent from France and i had a huge (more than 25% of the items cost) customs charge put on.
The Item did arrive quickly by UPS so no issues other than the customs charge that was not made clear on ordering.

Order a large model of USS HORNET, agreed and paid costs in feb 2021, model arrived in March 2021 with additional shipping costs of £70.00. Returned goods as unauthorised additional cost. They agreed refund within 14working days, I'm still waiting 6 weeks later for refund and now they don't even respond to my emails. So much for customer care!!!!!!! Your better with a English company a leased they keep to there work.

top!!!!!! fast delevery

I don’t intended to buy from you again and won’t be recommending anyone to buy from you it’s been a month and still haven’t received my product I purchased I think your site is a scam no tracking information or nothing just bad for business

Have not received my package. I demand a refund!

Very good service and fast delivery. Good prices on all kits.

Very good and good communication thank you

Excellent egg blowers which I couldn’t find anywhere else in the world. They were delivered quickly and efficiently.

service great. Items received were in good order thank you very much. Ed

Shipping took way to long. It was delivered 10-12 days after “Delivery Date” on shipping carriers site. Other than that, this is actually a great website and they got lots of models and upgrade kits.

I was hesitant to order from this site based on some bad reviews I saw online, but I actually had a great experience. The shipping from France to US took about three weeks. My items arrived packaged well. And the owner was very responsive to my emails.

Shipping costs were on the high side. After I placed the order I realized why. Order shipped from France and I was notified that it would take 2-3 weeks for delivery and order tracking was not available. I got an email that it shipped the next day. The Email had tracking information. The order arrived in less than 2 weeks (I think about 9 days). The item i ordered was not available anywhere else, so alll in all I was happy with the purchase even with high cost of shipping.