1-800-Bakery.com Reviews 

1,047
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

I bought the most beautiful flamingo themed cake for my best friend bridal shower.Black velvet responded promptly to my initial request professionally and with creative flare and sent me an an invoice... See more

Rated 4 out of 5 stars

Ordered a cookies for a baby shower. Got nothing but rave reviews and compliments for both the design and taste! She and her team were amazing and very helpful and accommodating to getting the design... See more

Rated 2 out of 5 stars

Only half the order was shipped, making the whole order useless. 1-800-Bakery did try to accommodate the mistake, however, I had ordered the shipment for use on Thanksgiving and Thanksgiving had co... See more

Rated 1 out of 5 stars

Totally disappointed. I ordered for my sons 21st birthday 5 days prior to the date. I got the email saying it would be delivered on my specified date and low and behold it is not being delivered to... See more

Company details

  1. Bakery
  2. Food Products Supplier

Information provided by various external sources

Shop online for mail order delivery of cake, pastries, bread, cookies and gifts from bakeries across the USA.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

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3.6

All reviews

(1,047)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I loved the way Diane and her team…

I loved the way Diane and her team worked on my daughter's cake for her sixteenth birthday. She was so in love with it, and so were all her friends. I'm now planning to make an order for a vegan cake for my parents' 50th anniversary, I believe you are up to the challenge. Great work guys, keep it up

3 July 2019
Unprompted review
Rated 5 out of 5 stars

Ordered the lemon cake for my father in…

Ordered the lemon cake for my father in law for Father's Day and he is over the moon in love with it! He said it had the most wonderful lemon flavor.. perfect with a cup of coffee.. Thank you for the speedy delivery..

22 June 2019
Unprompted review
Rated 5 out of 5 stars

Graduation portrait cookies

I can't say enough about the great service I received from Diane, she was VERY helpful, she followed through on everything to get my order done on time. The cookies came right on time and were absolutely delicious! They were a big hit at our granddaughters graduation party. Thank you soo much, I will definitely be using your company again!!

18 June 2019
Unprompted review
Rated 3 out of 5 stars

I was incredibly happy with how they…

I was incredibly happy with how they tasted but they did not ship well. The frosting seems slimey like it melted a little and a lot of the frosting stuck to the parchment paper.

15 June 2019
Unprompted review
1-800-Bakery.com logo

Reply from 1-800-Bakery.com

Hi Alicia, Thanks for the review. Sorry to hear about the shipping. I will have Diane refund you in full for shipping cost. ~ ChefSteve

Rated 5 out of 5 stars

I have been purchasing the Lemon Tart…

I have been purchasing the Lemon Tart for my father for... geez, YEARS... and it is such a treat for him. Hard to please my Dad, but this is a hit every year for his Birthday/Fathers Day!

5 June 2019
Unprompted review
Rated 4 out of 5 stars

I bought the most beautiful flamingo…

I bought the most beautiful flamingo themed cake for my best friend bridal shower.Black velvet responded promptly to my initial request professionally and with creative flare and sent me an an invoice for payment right away to sort.I received compliment all day long.I'll definitely order again.

2 June 2019
Unprompted review
Rated 4 out of 5 stars

Ordered a cookies for a baby shower

Ordered a cookies for a baby shower. Got nothing but rave reviews and compliments for both the design and taste! She and her team were amazing and very helpful and accommodating to getting the design I wanted within a reasonable budget. Thanks for a great experience! (P.S. I have come back several times already just to order dessert!)

14 May 2019
Unprompted review
Rated 5 out of 5 stars

Best Birthday Surprise!

This is the 2nd birthday coffee cake that I've ordered for friends. Oh Yum! Both said it was delicious and they loved the Birthday napkins, decorations and candles!!! A great idea to surprise someone with something other than a traditional cake. Tasty and fun!!! I think I better order one for myself! :-))

26 March 2019
Unprompted review

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