Took my deposit but will not send back…
Took my deposit but will not send back just a simply new player test was failed they still have. My 30£ 4 months later refusing to send and saying there team are on it.
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Took my deposit but will not send back just a simply new player test was failed they still have. My 30£ 4 months later refusing to send and saying there team are on it.
Deposited many times, finally got an amazing win all was good until I tried to make a withdrawal!
Passed all verification checks, but every time tried to make withdrawal there was some different excuse. Sorry but you have spelt your name wrong, sorry but your account number doesn’t match sorry but your bank details are not correct sorry but your verification hasn’t been verified! Ffs save your money and the stress, this site is such a scam!
Been absolutely robbed by this site :( get the same responses on live chat getting told to email them but get no reply via email built a balance of over £20,000 wouldn’t let me withdraw:( I blew most of it because it let u cancel withdrawals. I can’t get the balance that’s remaining on the account:( also it seems to pay out in the slots very too easily I was either very lucky or there’s something fishy going on
Worst online casino ever 11 days and 5 emails and still no reply asking them to self exclude my account as I’ve got gambling issues absolute vile this lot are. Let me cancel a withdrawal I then lost the lot. Avoid these cowboys
I don't understand the negative comments? Fast withdrawals no hassle
Absolutely ridiculous, constant back and forth, wish I would of read the reviews before I had to deal with this, told it could take a few hours, then they can't put a timeframe on it, then "its a process and can take upto 5 business days" no apology, just taken my money and told to wait patiently and that everything is fine. Absolute joke, will update with anything else.
I have been waiting since Friday for my withdrawal, I am not getting any answers and keep getting fobbed off on live chat, no one answers emails. Worst casino for communication I have ever played at.
Update - received my withdrawal. Communication needs to be better!
Same issues as the two reviews before this. Withdrawals were pending for almost 24hrs and nothing so I cancelled them. Money isn’t back in my gaming account.
UPDATE. My withdraw went in today but still awaiting cancelled withdrawal to be paid.
UPDATE X2 Both cancelled withdrawals just gone into my bank account 🙏
Same issue as previous post, canceled a withdrawel and the funds weren't recredited to my account. Spoke to customer services (if you could call it that) via live chat multiple times, they tell you that the issue has been passed on to another team won't give a time limit on how long it could take just leave you hanging.
I have another withdrawel pending as well which has been over 24h, it is the weekend so will wait for a few days to see if this processes but not feing positive about any of it.
Will be contacting the gambling commission if the payments aren't made.
Do not use. I will update this if any progress is made and can confirm the site is reputable.
Edit: still waiting on the "department" to sort out a cancelled withdrawal and another withdrawal is in pending mode past the 24 hours they say it will take. Nothing you say or do changes their answers, seems like they hope you get bored and move on. DO NOT USE THIS SITE.
THE PAY OUTS SEEM WAY TOO GOOD TO BE TRUE AND THEY ARE, YOU WILL WIN AND NOT BE ABLE TO GET YOUR WINNINGS.
Edit 2: Still no money in bank or back into gaming account, DO NOT PLAY ON THIS SITE IT IS 100% A SCAM
SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM.
Final Update, money was processed!
I am still very uncertain about this site so be careful.
They are new maybe they needed to build up profits to pay out but still be mindful.
Good luck
This gambling site is scam ..please avoid it because you never get your money as I requested for money withdrawal then by mistake I pressed cancel withdrawal then all money from my account has gone ,they keep repeating to wait and everything is fine, but there is no money😢
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